Getting started with
NetSupport School
Ready to get started with NetSupport School? From manuals, user guides, product video tours and much more, get all the resources you need to install and maximise the benefits from NetSupport School.
Select your platform for guides, user manuals and more
Windows
For more details on features and installations for Windows devices, click here.
Getting Started Guides
Manuals
Deploying in a Terminal Services environment – View PDF
Chrome
macOS
For more details on features and installations for macOS devices, click here.
Getting Started Guides
Manuals
Android
Additional technical documents
Top features for Teachers – View PDF
Deploying in a Terminal Services environment – View PDF
Deploying in a Citrix environment – View PDF
Deploying in an NComputing environment – View PDF
NetSupport School in a wireless environment – View PDF
NetSupport School SIS Integration Guide- UK – View PDF
NetSupport School SIS Integration Guide- US – View PDF
Using CSV files to import SIS MIS data – View PDF
Using a NetSupport Name and Connectivity Server – View PDF
Integrating with Google Classroom – View PDF
How NetSupport School can support High Schools – View PDF
Downloading the components
NetSupport School has Tutor and Student components – and for schools with Windows devices, there’s a Technicians’ Console component too.
Install the ‘Tutor’ (Control) on the teacher’s machine/s used to teach the class.
Install the Student (Client) on every
student machine you wish to connect to.
Install the Technicians’ Console onto devices used by the IT team (Windows only).
To access all the components, simply enter your details on this page. You will then be re-directed to our component page where you can access the main NetSupport School Windows download, along with the relevant Student and Tutor extensions/apps for multiple platforms (Windows, macOS, Chromebooks, iOS, Android and Kindle Fire).
The core features in more detail
Technicians’ Console Overview
Name and Connectivity Server Troubleshooting
Feature Focus
Class Wizard
Class Layouts
Audio Monitoring
Web Restrictions
Virtual Whiteboard
Student Journal
Survey
Q&A Module
Replay Files
Screenshot galleries
Become a NetSupport School expert!
Improve your NetSupport School product knowledge with a free NetSupport Learning Hub membership! Signup to our customer-only portal to access all our NetSupport School top tips and guides, as well as helpful education resources to support your professional development and practice.
Need a helping hand?
Simply visit the ‘My Support’ page and access our user Knowledge Base – plus, you can raise a support ticket for help with any issues.