Train
The nearest MRT station is City Hall. The Art Connector on North Bridge Road is an accessible sheltered path that leads to the Gallery’s Coleman Street Entrance. To get to the Art Connector, take the lift at Exit D of City Hall MRT and make your way to Exit B, where the Art Connector begins. Singapore’s MRT network is wheelchair accessible and station staff are trained on how to provide assistance to commuters with disabilities.

Bus
There are a number of buses that you can take to the Gallery. Almost all of Singapore’s bus network is wheelchair accessible. Please visit www.nationalgallery.sg/visit-bus for more information.

Taxi
Taxis and other vehicles may use the Coleman Street Entrance to drop-off and pick-up visitors with disabilities.

The entrance to the Gallery’s carpark is located on St Andrew’s Road. It has three accessible parking lots: one on Level B2, and two on Level B3. All accessible parking lots are located close to Lift Lobby B. All lifts are wheelchair accessible. Lifts from Lift Lobby B will take you to Level 1, where you can proceed to the Pass Dispensers or to the Coleman Street and Padang Visitor Services Counters to pick up your ticket.

Manual and motorised wheelchair users are welcome at the Gallery. All exhibition spaces at the Gallery are wheelchair-accessible and all floors are also accessible via lifts.

Do note that there are no available charging points for motorised wheelchairs within the Gallery.

Due to safety reasons, not all Personal Mobility Aids (PMAs) are suitable for use within our gallery spaces.

PMAs which fulfil the following requirements may be used within the Gallery:

• Dimensions should not exceed 120 cm in length, 70 cm in width and 150 cm in height
• Maximum of 300kg in laden weight
• Maximum device speed of 10km/h

In the case where a space is not accessible to PMAs, an advisory will be posted. Any loose or bulky items should be stored in the lockers located near Lift Lobby B.

The Gallery welcomes all types of Assistance Dogs and their handlers. Visitors with assistance dogs are encouraged to email the Gallery at info@nationalgallery.sg two days in advance for assistance with planning your visit.

The Gallery has also signed a pledge with K9Assistance, a charity that promotes the acceptance and use of Assistance Dogs for Persons with Disabilities, to be an Assistance-Dog friendly organisation. Please refer to this website for more information.

If a group requires additional access provisions, please email the Community & Access team at community@nationalgallery.sg at least six weeks before your visit. Access provisions include a guided tour and Singapore Sign Language interpretation for talks, tours and selected programmes. More information about the tours offered at the Gallery is available at www.tickets.nationalgallery.sg/tours.

The Gallery is now an official Dementia Go-To Point. To ensure a dementia-friendly environment, we work with the Agency for Integrated Care (AIC) to make sure our staff and volunteers have essential knowledge about dementia and know how they can help when someone is in need. Please refer to this website for more information.

The Gallery Social Stories are guides with photos and text which show what a typical visit to the Gallery is like. These stories describe how visitors can enter the Gallery, what they can expect to see and where to go if they are feeling overwhelmed.

You may either view them online in your browser or download them and print a physical copy.

First Steps: My Trip to National Gallery Singapore (A Social Story for Family Visits)
Visiting the Calm Room: A Social Story

Admission is free for visitors with disabilities and one accompanying caregiver. However, you will still need to obtain a ticket. Please approach our staff at Visitor Services Counters on Level 1 for your tickets.

For more information on ticketing and concessions, please visit https://www.nationalgallery.sg/admissions.

Visitor Services Counters are located at the Coleman Street Entrance, Padang Entrance and Level B1.

Accessible toilets are mostly located at the City Hall Wing, and on every level except Level 6. Most accessible toilet doors are automated and slide open. These doors are operated by pressing a button beside the toilet entrance. There is an emergency button inside every accessible toilet.

Accessible toilets that do not have automated doors are located on Levels B1, 1 and 5 of the City Hall Wing, and Level 4M of the Supreme Court Wing. Please note that these toilets have heavy doors.

Drinking fountains are located next to the toilets on most floors. Please note that these are for bottle refills only.

The Gallery has baby changing rooms which are equipped with hot and cold water, as well as a seat. The locations are noted on the floorplans. Please note that the baby changing rooms have step-free access but are not wheelchair accessible.

Lift Lobbies A and B are located at the two ends of the City Hall Wing. Both lift lobbies are wide enough for most wheelchairs and mobility aids.

The locations of all accessible lifts are detailed in the floorplans available for each level in the Access Guide.

Wheelchairs are available for loan at the Visitor Services Counters located at Coleman Street Entrance, Padang Entrance and Level B1. They are free of charge and loaned on a first come, first served basis. Unfortunately, the Gallery cannot personally assist wheelchair users to get around the building.

The Calm Room is a dedicated space where visitors can rest if they are feeling over-stimulated or overwhelmed by their environment. Find out more about the Calm Room here.