As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you.
From researching, telemarketing and extensive use of Microsoft applications, my skills allow me to thrive in fast-paced independent environments that let me put my time management and organizational skills to use. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses.
Highlights of my experience include…
Communicating consistently via phone, email, and Skype, ensuring reliable ongoing contact throughout the day.
Demonstrating proficiency in a wide array of software programs, including social media channels.
Balancing multiple tasks within time-sensitive environments while providing top-level organization and interpersonal skills.
With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business.
Researcher/Data Entry Freelance Experience:
Online Researcher Wanted for Travel Company
-researched travel/expat blogs across the internet
-researched contact information for the top 10 blogs across 50 countries, for a total of 500 entries
Unique Business Adventures - Data gathering from website and enter into spreadsheet
-gathered information from a website and plugged the data into a spreadsheet.
Transfer data from google maps to excel
-researched for names/addresses/phone numbers transferred into an excel spreadsheet
-explored to find the contact email for each business -total of 2464 entries done
Mailshot Administrator
-send 250 emails to prospect leads each day using third party software
Telemarketer for an American Insurance company
- more than 1 year of experience
- cold calling senior citizens regarding their Medicare insurance
-creation of leads for sales agents
-experience using Xencall, salesdialer, convoso dialer
Telemarketer for a Real Estate Company
-cold calling home owners who want to sell their properties
-used Mojo dialer
-created potential leads for sales agents
-assisted different clients with their ecommerce business (Guru Nanda, EatYourCoffee, AffinityMedWear, Wear the Shield)
-used Gorgias to manage emails/chats/sms tickets
-handled order status inquiries and processed refunds through Shopify
-checked order status on Shipstation
-communicates and coordinates with internal team (shipment, owner) to improve order processing and track order fulfillment
-assisted client in recruitment
Jan, 2020 - Jul, 2020
•
6 bulan
Telemarketer for an American Insurance company
Mac, 2017 - Sep, 2018
•
1 tahun, 5 bulan
AIB
Mac, 2017 - Sep, 2018
•
1 tahun, 5 bulan
more than 1 year of experience
- cold calling senior citizens regarding their Medicare insurance using scripts
- creation of leads for sales agents
- experience using Xencall, Convoso and Salesdialer, Mojo dialer
-graveyard shift
Mac, 2017 - Sep, 2018
•
1 tahun, 5 bulan
Support Analyst
Ogo, 2013 - Ogo, 2017
•
4 tahun
Misys Philippines Inc
Ogo, 2013 - Ogo, 2017
•
4 tahun
• Promoted from P1 to P2 position
• Performed L1 and L2 support roles
• Performed support to clients through in-depth analysis such as debugging RPG AS400 programs
• Provided technical and functional support to customers installed and operational software
• Performed triage to support request cases to identify which one is a defect and not
• Strong skills in researching, answering technical questions and debugging skills, Knowledge of IBM System I operating system and programming languages
Ogo, 2013 - Ogo, 2017
•
4 tahun
Pendidikan
University of Santo Tomas
2007 - 2011
•
4 tahun
Bachelor of Science in Information Technology
Philippines
2007 - 2011
•
4 tahun
Pensijilan
US English
Pengesahan
Tepat pada masa
100%
Mengikut bajet
100%
Kadar terima
100%
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