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Monica Liliana G.
@moniligi18
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Spanish Customer Service | Assistant | Data Entry
$7 USD / Jam
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Colombia (10:57 PG)
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Menyertai pada Mac 21, 2023
$7 USD / Jam
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Excellent command of Spanish as a native language. Experience in administrative and strategic support, customer service, cold calling, and support to entrepreneurs in innovation processes. Problem-solving, team leadership, new client prospecting, Help Desk Support, Web Research, Data Entry, CRM, Trello, Canva, Almera, Docxflow, and more.
With more than 16 years of experience in administrative and strategic accompaniment to companies, I will help you with the growth of your organization.
My empathy and dedication, combined with the ability to take on new challenges, will be beneficial to client satisfaction and success.
Perubahan disimpan
Tiada ulasan untuk dilihat di sini!
Pengalaman
Administrative assistant in innovation
Apr, 2015 - Sep, 2022
•
7 tahun, 5 bulan
Chamber of Commerce of Manizales
Apr, 2015 - Sep, 2022
•
7 tahun, 5 bulan
Provide administrative support to programs and projects according to the guidelines of the entity's action plan, as well as technical support in the generation and segmentation of business databases, guaranteeing that the management and processes carried out meet the quality criteria and procedures. Likewise, support for innovation and entrepreneurship programs for the different entrepreneurs in the city.
Apr, 2015 - Sep, 2022
•
7 tahun, 5 bulan
Customer Support
Mac, 2011 - Jan, 2015
•
3 tahun, 10 bulan
Audifarma
Mac, 2011 - Jan, 2015
•
3 tahun, 10 bulan
Headquarters administration, patient care, billing, assignment of medical appointments, email response, and problem-solving
Mac, 2011 - Jan, 2015
•
3 tahun, 10 bulan
Customer Support
Mei, 2008 - Sep, 2010
•
2 tahun, 3 bulan
San Luis Gonzaga School
Mei, 2008 - Sep, 2010
•
2 tahun, 3 bulan
Customer Service. Reporting, inventories, administrative support, educational platforms, and accompanying teachers in uploading student of student information. Planning and organization of internal educational events.
Mei, 2008 - Sep, 2010
•
2 tahun, 3 bulan
Pendidikan
Miami University
2018 - 2023
•
5 tahun
Bachelor of Business Administration (BBA), Business administration and religious organizations
United States
2018 - 2023
•
5 tahun
Universidad de Caldas
2002 - 2005
•
3 tahun
Bachelor of Technology (BTech), Technologist in computer systems
Colombia
2002 - 2005
•
3 tahun
Kelayakan
I Iberoamerican Congress of Transformational Thinking
2023
University of Granada-Spain
Competency-based assessment based on transformational thinking. Emotional and behavioral management from education. Marketing and the contributions of neuroscience. Education in executive functions for the change of social thinking. Emotional intelligence: A new challenge to manage in the classroom. Gender studies from transformational thinking. Neuroscience and complexity; contributions for educational transformation. Education in the world from transformational thinking.
2023
Agile Methodologies
2022
Kleer Scrum - Virtual
Empiricism ensures that knowledge comes from experience and from making decisions based on what is known.
Scrum employs an iterative and incremental approach to optimize predictability and risk control.
Risk. Three pillars support the entire implementation of empirical process control: transparency, inspection and adaptation.
2022
III International Congress: Education, Development and Innovation.
2022
ZIU International University
How to apply new technologies in education. Innovation in educational processes and new mega trends worldwide. Application of artificial intelligence to work, personal and professional processes.
2022
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