MTN Nigeria is committed to fair dealing and maintains a zero-tolerance policy for non-compliance. We understand the ever-evolving legal and regulatory landscape and make every effort to meet all relevant compliance requirements.

Our compliance practices focus on commitment, reporting, escalation, and continual improvement in accordance with legal and regulatory requirements. These practices clearly define the roles and responsibilities of all stakeholders in ensuring compliance within the organisation.

We regularly conduct communication and awareness programmes to inform and educate employees and stakeholders about our Compliance Policy. Employees and stakeholders are encouraged to report any compliance risks or incidents without fear or retaliation, through designated channels, which include:

– Email: mtntoa@deloitte.com.ng
– Toll-free phone: 0800-862-862-862 (0800-TOA-TOA-TOA)
– Website: http://tip-offs.deloitte.com.ng

Management is responsible for implementing compliance programmes, processes, and managing compliance risks, while the Board provides oversight of the Compliance Framework and Strategy.