Empower everyone in your organization with Microsoft 365 Copilot. Get best practices and insights—inspired by companies leading the way—to jump-start your AI transformation.
Empower everyone in your organization with Microsoft 365 Copilot. Get best practices and insights—inspired by companies leading the way—to jump-start your AI transformation.
Count on responsible AI backed by enterprise-grade security
Copilot is built on a comprehensive approach to enterprise-grade security and responsible AI—and automatically inherits the data policies you’ve set up in Microsoft 365.
Organizational data is only displayed to users granted specific access and permissions.
Prompts, responses, and data are encrypted when stored. They aren’t used to train language models, including those used by Microsoft 365 Copilot.
CUSTOMER STORIES
How customers are innovating with Copilot
Discover how businesses across industries are using Copilot to accelerate innovation and growth.
At the heart of the airline’s vision is a transformative technological journey, most recently marked by weaving Microsoft 365 Copilot into the company’s operations.
KPMG is revolutionizing productivity with Microsoft 365 Copilot, transforming how employees work by expediting data discovery, automating time-consuming administrative tasks, and enhancing collaboration with clients and coworkers.
Lumen Technologies is redefining customer success and sales processes with Microsoft 365 Copilot, enhancing productivity, sales, and customer service in the global communications sector.
Dentsu optimizes collaborative workflows with Microsoft Teams Premium and Microsoft 365 Copilot.
Global creative media company dentsu reduces time spent on repetitive tasks and ensures its global employees get the most out of every meeting with Teams Premium and Microsoft 365 Copilot.
AI Data Drop: What the Future Workforce Really Cares About
We researched the work patterns of more than 1,000 early Copilot users, and took a closer look at one group in particular: early-in-career employees. Given that these users will soon make up the bulk of the workforce, how can their current attitudes around AI today inform future trends and norms?
Data shows that after about one business quarter with Copilot, it becomes a game-changer for the majority of early-in-career employees in picking where to work.
AI is proving to be a pivotal tool in enhancing both operational efficiencies and employee satisfaction. We conducted a survey of 1,300 users of Microsoft 365 Copilot to understand what’s going well, where there are challenges, and what early behaviors can teach us about adopting and rolling out AI broadly.
Over the course of about one business quarter (11 weeks), Copilot users saw improvement in four key outcomes: productivity, meeting relief, work enjoyment, and work/life balance. Key finding include:
Users saved an average of 11 minutes per day, with the most efficient users saving up to 30 minutes.
75% of users said they were more productive.
57% of said Copilot helped them enjoy their work more.
34% of users said they had better work/life balance.
37% of users said they were able to attend fewer meetings.
New Technology: The Projected Total Economic Impact™ Of Microsoft Copilot For Microsoft 365
Forrester conducted a Total Economic Impact™ study of Microsoft 365 Copilot—formerly known as Microsoft Copilot for Microsoft 365. The interviewees and survey respondents shared how Microsoft 365 Copilot transformed their organizations with improved sales, marketing, customer experiences, operations, and company culture. The results of the study were clear—that organizations are achieving success faster and expecting future revenue growth because of AI.
Read the 2024 commissioned Forrester Consulting study, New Technology: The Projected Total Economic Impact™ of Microsoft Copilot for Microsoft 365, to learn how AI helps:
Bayer employees discover productivity and collaboration benefits using generative AI and Copilot
A leader in life sciences for 160 years, Bayer has more than 100,000 employees working toward its mission of “Health for all, hunger for none.” Bayer employees are using emerging technologies, including generative AI and Copilot, to contribute to feeding a growing global population and helping people lead healthier, disease-free lives. After looking into the topic of generative AI at Bayer, more than 700 areas of application were collected, and that number is growing.
The information is an estimated projection of potential benefits with Microsoft 365 Copilot. Actual results may significantly vary based on several factors. The estimates are for informational purposes only and do not guarantee performance.