Refer a Patient

Thank you for referring your patient to MD Anderson for prevention, early detection, diagnosis, treatment or survivorship oncology services. When you refer to MD Anderson, your patient will receive a high level of care in a safe, compassionate environment. We provide oncology services at multiple locations across Houston, making it easy and convenient for your patients.

To refer a patient located in the United States, contact our Referring Provider Team and provide the patient/provider information listed below:

Referring Provider Team
Phone: 1-877-632-6789, option 1
Web: Utilize our fast patient online referral form at MDAnderson.org/NewPatientReferralForm
Email: PhysicianReferrals@MDAnderson.org
Fax: 713-563-2449, Fax form
EpicCare Link: MyLink.MDAnderson.org
Hours: Monday-Friday: 8 a.m.-11 p.m., Saturday-Sunday: 8 a.m.-7 p.m., CST

Patient referral information:

• Legal name
• Date of birth
• Telephone number
• Reason for referral
• Medical or pathology reports pertaining to the referral
• Is the patient aware of the referral to MD Anderson?
• Is the patient currently admitted in the hospital?

Referring health care provider information:

• Health care provider name and NPI
• Point of contact
• Practice name
• Practice address
• Practice telephone and fax number
• Email (if available)

Referral Process

Once our Referring Provider Team receives a referral, the following process occurs:

1. Referral is created and the provider is contacted. A Health Information Specialist will initiate a referral, guide you through the process and answer your questions. If you submitted a referral online, through EpicCare Link, e-mail or fax and have not received confirmation of receipt within two business days, please call the Referring Provider Team.
2. Patient is contacted. The patient is contacted by a Patient Access Representative who will gather additional demographic and medical information.
3. Medical records are reviewed. If additional medical reports are needed, we will request those from the patient or provider’s office. Patients are encouraged to take an active role in providing these records.
4. Insurance is verified. We will verify insurance and seek financial authorization.
5. Patient receives an appointment. The patient will receive an email with appointment details and instructions on how to download our MyChart application.
6. Referring provider is contacted. A Health Information Specialist will follow-up with the referring provider regarding the patient’s appointment referral status.