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    Common appointment questions

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    Overview

    You may have questions regarding your care needs, including how to get an appointment at Mayo Clinic, what will a Mayo clinic appointment cost, does Mayo Clinic treat my condition, or do I need a referral? We have all the information you need before requesting an appointment, as well as resources and support to make the most of your experience with Mayo Clinic. 

    Patient-Centered Care

    Our team of specialists utilize leading expertise to create a plan that works for you based on your unique care needs.

    • When requesting an appointment online or by phone, your Mayo Clinic appointment coordinators provide you with a care team dedicated to your medical needs. You will be provided with a full itinerary of your entire appointment experience.

      Learn more about patient-centered care

    • Mayo Clinic is consistently ranked in the U.S. News & World Report rankings of top hospitals, and regularly acknowledged among the very best in the nation in the following specialties: Cancer, Cardiology and Heart Surgery, Diabetes and Endocrinology, Gastroenterology and Gastrointestinal Surgery, Geriatrics, Gynecology, Neurology and Neurosurgery, Orthopedics, Pulmonology, and Urology.

      Learn more about conditions treated at Mayo Clinic

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    Mayo Clinic appointment availability

    We are always welcoming new and existing patients, with wait times depending on your medical need and area of practice you seek.

    • When requesting an appointment, we cannot guarantee you will meet with a specific clinician. However, our appointment coordinators will work diligently to provide you with the best care team for your unique needs.

    • Wait times depend on your medical need and the area of practice you’re seeking. Our appointment coordinators work diligently to get you seen as soon as possible. 

      Request an appointment online

    • A thorough examination is the first step in your visit to Mayo. Your coordinating provider will start by reviewing your medical history, and then order any necessary tests or additional consultations. You’ll then be given an “easy-to-understand” appointment itinerary. After testing is complete, your provider will review the results with you and make final recommendations.

      Once you’ve received your appointment itinerary, you may need to prepare to travel for your care. Mayo Clinic offers several resources to assist you in traveling for your appointment, including Patient Travel Services, packing checklists, hotels, campus maps, and more.

      Traveling for your appointment

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    Cost and insurance

    Mayo Clinic offers several resources to help with managing all financial costs and questions, including understanding costs, determining your insurance coverage, and more.

    • We know how important it is to understand cost before deciding on who to trust with your care needs. Mayo Clinic has a variety of resources to help you make the best financial decisions for your care.

    • Mayo Clinic has partnerships with several healthcare providers, we also can walk you through the process of obtaining approval from your insurance.

      Insurance details

    • Mayo Clinic doesn’t generally require a doctor’s referral, however your insurance might. We suggest checking with your insurance company regarding referral requirements, and if you need one, we can help. 

      Referral resources and support

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    International patients

    Mayo Clinic has a variety of resources for international patients seeking care including appointment scheduling, travel and other logistical support, services we offer, interpretation services and more.

    • You can call our offices in Canada, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama and Peru, or call Mayo Clinic directly in Arizona, Florida, Minnesota or London. You may also start the appointment request process online in the U.S. or U.K.

    • Mayo Clinic has a dedicated staff of international account representatives to assist patients and families with financial details, including fee estimates, information about deposits and payment, and cost estimation.

      International patient financial information

    • Mayo Clinic offers interpreters for more than 200 languages at the Mayo Clinic campus in Rochester, Minnesota, which includes ASL and video interpreting, to remove any communication barriers and help patients find the answers they need.

      Mayo Clinic interpreter services

    • Our dedicated Patient Travel Services team can help plan a trip specifically catered to your needs. This includes arranging hotel accommodations, booking transportation, requesting accommodations based on your health needs, and more.

      Patient Travel Services

    • Mayo Clinic specialists have experience collaborating with doctors all over the world. Patients often receive a diagnosis at Mayo Clinic and then receive subsequent treatment in their own countries. In such cases, Mayo Clinic doctors work closely with the patient's local doctor to guarantee that the best treatment alternative is considered.

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    Request an appointment

    You can request an appointment with Mayo Clinic online or by phone, with the option to speak directly to an appointment coordinator Monday-Friday, 8 a.m. to 5 p.m.

    Request an appointment online

    Mayo Clinic in Arizona

    480-301-8484
    8 a.m. to 5 p.m. Mountain time

    Mayo Clinic in Florida

    904-953-0853
    8 a.m. to 5 p.m. Eastern time

    Mayo Clinic in Minnesota

    507-538-3270
    8 a.m. to 5 p.m. Central time

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