Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Terms & Conditions

Service Specific Terms & Conditions – Early Upgrade for Samsung Galaxy Z Fold/Flip 6 (“SSTC”) 

Version [31 July 2024]

    1. Campaign: Early Upgrade for Samsung Galaxy Z Fold/Flip 6.
    2. Campaign Period: From 31 July 2024 to 31 October 2024, both dates inclusive.
    3. You: Person(s) who are eligible to participate in this Campaign in accordance with the terms and conditions herein.
    4. Eligible Mobile Device(s): Samsung Galaxy Z4 and Z5 series mobile devices.
    5. Samsung Galaxy Z6 Series Device(s): Samsung Galaxy ZFlip 6 and Samsung Galaxy ZFold 6.
    6. Offers: Subject to the terms and conditions herein, you can enjoy the following offers under this Campaign:
      1. Offer 1: Secure trade-in value up to 50% of the RRP of your Samsung Galaxy Z6 Series Device when you trade-in the same with Maxis and recontract for a new next generation Samsung Galaxy Z series mobile device in accordance with terms and conditions as determined by Maxis at the material time.
      2. Offer 2: Secure attractive trade-in value of your Eligible Mobile Device(s) when you trade-in the same with Maxis and sign-up for Maxis Zerolution Contract (https://www.maxis.com.my/en/terms-conditions/devices/contract/zerolution/) and a Participating Maxis Postpaid Plan with one of the Samsung Galaxy Z6 Series Devices. Please refer to the applicable trade-in value in Clause 20 below and the list of Participating Maxis Postpaid Plans in Clause 7 below.
    7. Participating Maxis Postpaid Plan(s):
      1. Maxis Postpaid Plan 99, which applicable terms and conditions are at https://www.maxis.com.my/en/terms-conditions/products-services/mobile/postpaid-69-and-99/; or
      2. Maxis Postpaid Plan 109, Maxis Postpaid Plan 139, Maxis Postpaid Plan 169 or Maxis Postpaid Plan 199, which applicable terms and conditions are at https://www.maxis.com.my/en/terms-conditions/products-services/mobile/postpaid-plan/; or
      3. Maxis Unlimited Postpaid 99, 109, 139 169 or 199, which applicable terms and conditions are at https://www.maxis.com.my/en/terms-conditions/products-services/mobile/maxis-unlimited-postpaid-fibre-plan/ or https://www.maxis.com.my/en/terms-conditions/products-services/mobile/maxis-unlimited-postpaid-and-home-wifi/ (whichever is applicable) respectively.
    8. RRP: Refers to the recommended retail price of the Eligible Mobile Device(s) at the time of its launch.
    9. This Campaign and use of the Service(s) are subject to Maxis’ General Terms & Conditions (“GTC”) at https://www.maxis.com.my/en/terms-conditions/general/maxis-consumer/, the Summary Terms & Conditions (“STC”) at https://www.maxis.com.my/en/terms-conditions/general/summary/, this Service Specific Terms & Conditions – Early Upgrade for Samsung Galaxy Z Fold/Flip 6 (“SSTC”) and any other applicable terms and conditions, all available at www.maxis.com.my/terms-conditions/personal/, which may be updated by Maxis from time to time.
    10. Capitalized terms have the same meaning as defined in the GTC.
    11. Any conflict or inconsistency between this SSTC, the GTC and STC, shall be construed in order of precedence: (a) SSTC; (b) GTC; and (c) STC.
    12. This Campaign is further subjected to the respective SSTC listed under Clause 19 below and the terms and conditions therein shall be applicable to this Campaign.  For any conflict or inconsistency between this SSTC and the respective SSTC listed under Clause 19 below, this SSTC shall take precedence.
    13. Maxis reserves the rights without liability, to revise this SSTC, the GTC, Campaign, Offer and pricing. Where reasonably practicable, we will give reasonable advance notice of such changes and all previous versions of our user guides or leaflets will be superseded. You accept you are responsible for regularly reviewing information on the Campaign, Offer, plan(s) and Service(s) at T&C: Terms and Conditions | Maxis including changes to the Agreement. Your continued use of the Service(s) and/or plan(s) (after the Effective Date of any revision/change to the terms and conditions of the Agreement, Services, Campaign, Offer and/or plan(s)) shall constitute unconditional acceptance by you of such revisions/changes and you shall be bound by the same. If you do not accept such revisions/changes, you will terminate the plan(s) and/or the use of the Services by giving us notice within twenty-eight (28) days from the Effective Date failing which you are assumed to have accepted the changes.
    1. Offer 1 of the Campaign is available to all new and existing Maxis subscribers who:
      1. are at least 18 years of age; and
      2. subscribe, maintain or upgrade to a Participating Maxis Postpaid Plan; and
      3. sign-up for Maxis Zerolution and Participating Maxis Postpaid Plan with one of the Samsung Galaxy Z6 Series Devices.
    2. Offer 2 of the Campaign is available in addition to Offer 1 to all Maxis subscribers who:
      1. meet the requirements in Clause 14; and
      2. are using any of the Eligible Mobile Device(s).
    3. You are ineligible to participate in this Campaign if you have any outstanding payments with us.
    4. This Campaign is inapplicable to you if you are a commercial user and/or bulk subscriber.
    5. Notwithstanding the above, Maxis reserves the right, at its sole discretion, to determine if you are suitable and/or eligible to participate in the Campaign.
    1. To participate in the Campaign and be eligible to the Offers, you must:
      1. visit Maxis centres to trade-in your Eligible Mobile Device, subject to you meeting the eligibility criteria as set out in the terms and conditions of Maxis Trade-In Programme at https://www.maxis.com.my/en/terms-conditions/devices/trade-in/ (“SSTC – Maxis Trade-In Programme”); and
      2. sign-up for Maxis Zerolution contract and a Participating Maxis Plan with a Samsung Galaxy Z6 Series Device.
    2. In the event you are an existing Maxis subscriber who has an active and existing Maxis Device Contract (https://www.maxis.com.my/en/terms-conditions/devices/contract/device-contract/) or Maxis Zerolution Contract with the Eligible Mobile Device(s), the said Maxis Device Contract or Maxis Zerolution Contract (whichever applicable) will be terminated without any Early Termination Charge (as defined in the SSTC – Device Contract or SSTC – Maxis Zerolution, whichever applicable) payable by you if you have completed at least half of the tenure of the Maxis Device Contract or Maxis Zerolution Contract. To illustrate:
      1. For 24-month Maxis Device Contract, no Early Termination Charge will be payable by you if you trade-in your Eligible Mobile Device and have been a Maxis postpaid subscriber for at-least twelve (12) months since having made the payment for your Eligible Mobile Device.
      2. For 24-month Maxis Zerolution contract, no Early Termination Charge will be payable by you if you trade-in your Eligible Mobile Device after having paid twelve (12) monthly Maxis Zerolution Fee.
      3. For 36-month Maxis Zerolution contract – no Early Termination Charge will be payable by you if you trade-in your Eligible Mobile Device after having paid eighteen (18) monthly Maxis Zerolution Fee.
    3. If you participate in this Campaign and sign up for a Samsung Galaxy Z6 Series Device pursuant to the terms and conditions of this SSTC, you may enjoy Offer 1 and upgrade your Samsung Galaxy Z6 Series Devices to the next generation without any Early Termination Charge payable by you provided you have completed at least half of the tenure of your Maxis Zerolution Contract ties to your Samsung Galaxy Z6 Series Device as described in Clause 20 above.
    4. Traded-in devices must be in good working condition to be eligible for trade-in. Traded-in devices are subject to condition assessments of which the results may affect the trade-in value which you receive.
    5. Subject to you fulfilling the conditions of this SSTC, particularly Clause 19 to Clause 22 above, you will enjoy Offer 2 with the trade-in value of the Eligible Mobile Devices as follows:
    Product(s) Model(s)
    Samsung Galaxy Z4 series 40% of RRP
    Samsung Galaxy Z5 series 50% of RRP
    1. The trade-in value of your Eligible Mobile Device will be credited to your Maxis account.
    2. If there is any Early Termination Charge payable by you, that amount will first be deducted from the trade-in value. Any remaining balance from the trade-in value will then be credited and reflected in your Bill in the next billing cycle until the balance is depleted.
    3. If the trade-in value is not enough to cover any Early Termination Charge payable by you, then you will need to make payment for the balance and there will not be any trade-in value credited into your Maxis account.
    1. You are responsible for payment of all Charges associated with Maxis Postpaid Plan(s) and Maxis Zerolution Contract you signed up for under this Campaign. Charges exclude applicable taxes.
    1. The Offer is not transferrable and not encashable.
    2. Maxis reserves the right to suspend, terminate, shorten or extend the availability of the Offers at any time without prior notice to you.
    3. Maxis is not an agent, subsidiary or affiliate of CompAsia (the Supplier of Maxis Trade-In app) and Samsung, and Maxis makes no representations or warranties as to, amongst others, the quality, merchantability, fitness of the Offer and mobile devices and shall not be liable for any loss and damages suffered from the use of the Offer and mobile devices.
    4. Maxis’ decision on the selection of participants who are eligible and entitled to the Offer shall be final and conclusive and Maxis shall entertain no correspondence, complaint, or appeal at any time during or after the Campaign Period.
    5. Maxis shall not be liable to the participants or any other party for any loss or damage of whatsoever nature suffered by a participant or such other party as a result of participation or non-participation in the Campaign or as a result of any act or omission on Maxis’ part.
    6. Any Offer unutilized and/or unredeemed are not exchangeable, returnable and/or refundable.
    7. The terms and conditions stated herein shall be governed by the laws of Malaysia and subject to the exclusive jurisdiction of the courts of Malaysia.