Retail Store Closure FAQs


To elevate our Singapore customers shopping experience with Lorna Jane and focus on our Online space, we have made the decision to close our Singapore Retail stores. Lorna Jane will now operate exclusively online so we can continue to serve you. Just as our mission is to empower women to become fitter, faster and stronger versions of themselves, we are doing the same with the Lorna Jane business.

 

We’re focusing on the Lorna Jane online experience so we can bring you even more of the best Australian activewear than ever before.


Retail Store Closure

While Covid-19 has been tough on much of the retail industry, Lorna Jane too has been affected by the ongoing issues surrounding retail store closures however, our business has never been in a better place. So while it might be goodbye to our stores for now, we’re really excited to be able to focus our energy on bringing you the best online experience and product out there.
Absolutely, yes. It’s not goodbye, you can shop with us 24/7 Online. We’ve been working hard on updating our systems and online returns process, to make it easier for you to shop online with Lorna Jane.
We understand you may change your mind on the size or style you have purchased, you can learn more about our return policy here
We do charge a $16.95 shipping fee; however, Lorna Jane will pay import taxes on all orders over $400.00 SGD with a delivery address in Singapore.
All returns are at the cost of the consumer however, if you choose to exchange Lorna Jane will cover the cost of the exchange style to be posted to you! For faulty products please include a copy of your postage receipt. If the product is deemed faulty after review, we will credit the cost of postage back to you. Lorna Jane does not take any responsibility for returns lost in transit so please use a trackable postage service.