Kevin Quinn

@RyanCwick had technical know-how but quickly realized that selling wasn’t just about knowledge. It was about connecting with people. His initial struggles in sales became a turning point! 💡 Full episode at lessonsinleverage.com

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When delivering a sales presentation - or any sort of public speaking - we tend to invest time reseaching the topic and/or audience and preparing the presentation (script, deck, talking points, etc...). 🎤 But, there's one thing that separates great sellers & speakers from mediocre ones.... PRACTICE. If you're taking the stage, it's wise to spend an equal amount of time practicing your presentation as preparing it. The only times I've bombed a presentation is when I've skipped this critical step. It makes a difference. Don't 'wing it'! #presentation #sales #leadership #TED

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There are many factors beyond a salesperson's control that can influence the outcome of a sale. While salespeople cannot control external factors like market conditions, customer decisions, or competitor actions. They can focus on the areas within their control to maximize success. How are your nurturing & fostering your relationships? Back to the basics... ▶ Build #trust - Establish strong relationships with customers based on trust, respect, and open communication. ▶ #Network - Cultivate relationships with industry professionals and potential referral sources. ▶ Customer service - Provide exceptional customer service to foster #loyalty and repeat business.

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A slight push in sales, especially in SMB sales, is very important. However, there is a clear difference between creating urgency and making threats. I guess no customer ever wants to hear threats, like "We are going to shut down your trial tomorrow, so you must decide now." While speed plays a significant role in SMB sales, only skilled sales reps know how to handle it correctly. ❗ 𝐎𝐧𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐚𝐬𝐩𝐞𝐜𝐭𝐬 𝐨𝐟 𝐚𝐧 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐬𝐚𝐥𝐞𝐬 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐢𝐬 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐌𝐮𝐭𝐮𝐚𝐥 𝐀𝐜𝐭𝐢𝐨𝐧 𝐏𝐥𝐚𝐧𝐬 (𝐌𝐀𝐏𝐬) 𝐰𝐢𝐭𝐡 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬. These should be discussed during the very first meeting. Here’s what a typical MAP might look like when selling to SMBs: 1️⃣ During the first demo, we discuss the trial period and outline what needs to be done to navigate the trial effectively. 2️⃣ After one week, the customer prepares a list of questions and initial product feedback. We then meet to discuss these points. 3️⃣ A week later, we meet to finalize the trial results, discuss payment terms, and make the final purchasing decision. This results in three meetings and just over two weeks to close a customer. Discussing mutual action plans is crucial for making the sales process more efficient, even when selling to SMB customers. Do you build MAPs with your customers? #SMB #salespipeline #salesprocess #B2Bsales #salesoperations

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The truth can hurt... but you need to leverage customer feedback. It's such a valuable source of information: - Why did they buy? - Why are they still your customers? - Why would you recommend our solution/service? .... #sales #b2bsales

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Gotta be back-and-forth during the demo so it’s not boring. #Sales #Sales #AE #Sdr #BDR #AccountExecutive #TechSales #techsales Get the template for this and more - link in bio #Sales #salestips #salesleader #salesleadertips #ceo #owner #salesemails #salesscripts #prospecting #ae #sdr

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Data are not facts…. This is a sales message but totally applies to recruiting as well.

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Levels of management like goldilocks #salesmanager #manager #vpofsales #ceo #owner #onthisday Get the template for this and more - link in bio #Sales #salestips #salesleader #salesleadertips #ceo #owner #salesemails #salesscripts #prospecting #ae #sdr

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Gen x vs millennial #feedbacksandwich #genx #millennial #owner #vpofsales #leader Get the template for this and more - link in bio #Sales #salestips #salesleader #salesleadertips #ceo #owner #salesemails #salesscripts #prospecting #ae #sdr

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Your Sales to CS handoff process needs work. Call Comcast and you'll get a full lesson in how not to treat customers. Ask them to go through a bunch of prompts and repeat the issue 20x before speaking to an agent. You are probably thinking: well our process isn't THAT bad. Are you sure? I bet your process looks something like this: 1. Someone submits a lead or responds to an outbound message (information sharing 1) 2. A BDR follows up to qualify them and set a meeting (person 1, information sharing 2) 3. An AE sets up a Discovery meeting (person 2, information sharing 3) 4. 60-90 day sales cycle (information sharing 4-5) 5. Closed won, handed to implementation for 30 days (person 3, information sharing 6) 6. Moved over to CS (person 4, information sharing 7) Imagine the frustration customers have when they have to share the same info (company information, business problems, etc.) 7 times to 4 different people. It sucks! I had a great time talking about the broken handoff processes in SaaS with Cory Pitt on the Wiser AI podcast.

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How do top 📈 Sales Reps and XDR's best handle objections? The answer may ⚠surprise⚠ you... They don't handle them at all, they "inoculate" them. What the heck am I talking about? Well, if you can grasp this concept in the video, it will completely change your sales game forever.

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🔥 Coaches, it's time to get agile! 🔥 In today's fast-paced world, sticking to the same old coaching playbook just won't cut it. You need to adapt and stay relevant to what’s happening right now in the field. So how do you keep your coaching dynamic? It’s all about adopting a sprint mindset—focused, short bursts of improvement that help your sellers evolve, step by step, and keep raising the bar. 💡 Imagine empowering your team with continuous growth instead of waiting for quarterly reviews or big training sessions. This is how you create consistent, incremental wins and drive real change. Want to know how you can make this happen in your own organization? Check out our white paper, Coaching Your Team to Find Their Stride, linked in the comments below 👇. It's time to take your coaching to the next level and watch your team thrive! 🌟 #SalesCoaching #Leadership #AgileCoaching #SalesExcellence #ContinuousImprovement #richardsonsalesperformance #richardson

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A simple statement with huge outcome possibilities. Be a professional sales person. A very small percentage of sales people have this instinctive trait because it is a learned ability that becomes instinctive. You need to know exactly where you are in the process and learn how to become a professional sales person. I actually wrote an eBook about this process and transformation. Send me a note if you want me to forward the eBook called "Sales Sucks.....if your doing it wrong".

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Your next step toward B2B Summer Sales Sanity... Pipeline checkup. This is a preview, check back tomorrow for a deeper dive in the blog. Ring my bell so you don't miss it. Want to see the whole series right now? DM me. #b2bsales #salespipeline #businessgrowth #smallbusiness

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Are your sales meetings lacking energy and results? Sandler's complimentary whitepaper, "9 Steps for Running Efficient and Effective Sales Meetings," offers actionable advice on improving focus, reinforcing goals, and aligning with other departments for successful outcomes.🔗 Download your copy now: https://hubs.ly/Q02Dtlys0hashtag#LeadershipSkills #SalesTraining

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My friend, Larry Levine, wrote one of my favorite sales books, "Selling from the Heart." Larry has done it again and he just published another must read sales book called, "Selling in a Post-Trust World." I have recommended only a handful of sales books not called "Baseline Selling" over the years so when I say READ THIS BOOK I believe it will be a game changer for you so visit the site now and grab yourself a copy!  https://lnkd.in/ebQijEAU Larry Levine

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