Zoom

Zoom

IT Services and IT Consulting

San Jose, CA 582,314 followers

AI-First Work Platform for Human Connection ✨

About us

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

Website
https://www.zoom.us
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Headquarters
San Jose, CA
Type
Public Company
Founded
2013
Specialties
Mobile Collaboration, Audio Conferencing, Video Conferencing, Online Meetings, Web Conferencing, Cloud Meetings, and Webinar

Locations

  • Primary

    55 Almaden Blvd., 6th Floor, San Jose, CA 95113

    San Jose, CA 95113, US

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  • Level 1, 9 Castlereagh St

    Sydney, NSW 2000, AU

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  • 8000 Avalon Blvd

    Suite 100, space 216

    Alpharetta, Georgia 30008, US

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  • 7601 E Technology Way

    3rd Floor

    Denver, Colorado 80237, US

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  • 6601 College Blvd

    Suite 120

    Overland Park, Kansas 66211, US

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  • 200 E Carrillo St

    Suite #300

    Santa Barbara, California 93101, US

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  • The Place, 4th Floor, 175 High

    Holborn, London WC1V 7AA, GB

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  • Zoom France, 33 Rue lafayette

    lafayette, Paris 75009, FR

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  • 6 Temasek Boulevard

    Suntec Tower 5 #17-103

    Singapore, SGP 038985, SG

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  • Wework Hibiya park Front

    19th floor, 2-1-6 Uchisaiwai-cho

    Chiyoda-ku, Tokyo 100-0011, JP

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  • Wework 5th floor, Strawinskylaan 4117

    Strawinskylaan, Amsterdam 1077 ZX, NL

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Employees at Zoom

Updates

  • View organization page for Zoom, graphic

    582,314 followers

    Don’t miss this insightful conversation between Zoom’s Global Head of CX Ecosystem Brandon Knight and CX Today’s Charlie Mitchell as they break down the top 5️⃣ pressing contact center challenges in 2025 👇

    View organization page for CX Today, graphic

    18,112 followers

    🖐 5 Challenges Facing Contact Centers in 2025 (and How to Overcome Them!) Contact centers face many of the same challenges they always have. However, in an age of new-wave AI, continued digitization, and changing customers, they face several new obstacles, too. Recognizing this, Brandon Knight, Global Head of CX Ecosystem at Zoom, joins CX Today’s Charlie Mitchell to run through five of the most pressing contact center challenges for 2025. These are: 1️⃣ High agent turnover 2️⃣ Continued omnichannel frustration 3️⃣ Pressure to implement AI and deliver quick ROI 4️⃣ Siloed knowledge and data 5️⃣ Accelerating customer expectations Watch in full 👉 https://lnkd.in/eiAx9FX4 This conversation follows on from CX Today‘s recent webinar on the evolution of contact centers. Catch up on the recording here: https://lnkd.in/evb8qbnC #cx #ccaas #contactcenters #ai #zoom

  • View organization page for Zoom, graphic

    582,314 followers

    It’s all about the metrics 👏 You can use this ROI calculator to see just how much time and money your organization can save by deploying Zoom AI Companion ➡️ https://zm.me/3yChoVU

    View organization page for TECH WEEK by a16z, graphic

    12,215 followers

    Why are companies suddenly moving at lightning speed to adopt AI? Zoom's Head of AI Mahesh Ram reveals how the same businesses that took 15 meetings just to approve meeting summaries are now green-lighting major AI initiatives in just 2 meetings. The secret? It's all about the metrics. 📈

  • View organization page for Zoom, graphic

    582,314 followers

    Watch this insightful conversation between Zoom CTO Xuedong Huang and Everyday AI founder Jordan Wilson, as they dive into how #AI is transforming our daily work and shaping the future of productivity with AI-first workplaces 🎙️👇

    View profile for Jordan Wilson, graphic

    Confused on AI implementation? We help 👋 | Top AI Voice | Founder of Everyday AI, a Top 15 Tech Podcast | AI Strategist | AI Consultant | AI Keynote Speaker | Helping companies leverage GenAI | Prompt Engineer

    There’s very few people in the world as qualified as Xuedong Huang to talk about AI-first workplaces. For real. Now the CTO of Zoom, Xuedong (Known as XD) previously spent 30+ years bringing productivity software working at Microsoft. So, what do we need to know? Xuedong's gonna share all! AI-First Workplaces: What You Need to Know -- An Everyday AI Chat with Jordan Wilson and Xuedong Huang

    AI-First Workplaces: What You Need to Know - A Chat w/ Zoom's Xuedong Huang

    AI-First Workplaces: What You Need to Know - A Chat w/ Zoom's Xuedong Huang

    www.linkedin.com

  • View organization page for Zoom, graphic

    582,314 followers

    Streamline design and product development with Figma's must-have app for Zoom Workplace 🎨➡️ https://zm.me/3UvvnVp You can now easily replace manual screen sharing during your Zoom Meetings with real-time, interactive collaboration in Figma design files or a FigJam whiteboard ✅ 💬 “Our Zoom app places interactivity upfront. It provides a seamless meeting experience where folks don’t have to juggle multiple windows, search for files, or find a link from the chat.” - Alex Mullans, Product Manager for Extensibility and Integrations at Figma

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  • View organization page for Zoom, graphic

    582,314 followers

    Congratulations to Zoom CISO Michael Adams for winning Cyber Defense Magazine's Top Global CISO Award for 2024 🎉➡️ https://zm.me/4f7gGzS The award honors #cybersecurity innovators with unparalleled success in communicating with their boards and senior level executives, detecting, and stopping breaches and data loss, complying with regulations and building powerful risk reduction programs for their organizations 🛡️ User safety and security is a top priority at Zoom, and we continuously enhance the security of our platform and benchmark against industry-leading frameworks 🔐✅

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  • View organization page for Zoom, graphic

    582,314 followers

    Since switching to Zoom Contact Center, Ora Developers Egypt has cut work time by 30%, boosted call center uptime, and elevated service standards ⚡👉 https://t.co/XZjgMm9NCy With improved service availability and streamlined operations, the team freed up valuable time to focus on other critical business needs, leading to higher customer satisfaction 🙌 “Zoom addressed our challenges by providing better security, stability, and reduced maintenance overhead.” -ORA Developers Egypt’s technical team

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  • View organization page for Zoom, graphic

    582,314 followers

    Check out the latest NVIDIA AI podcast featuring Zoom CTO Xuedong Huang as he shares how Zoom AI Companion 2.0 is redefining productivity in the #AI era ✨

  • View organization page for Zoom, graphic

    582,314 followers

    📣 Zoom Workplace, Zoom Rooms, Zoom Phone, Zoom Webinars, Zoom Contact Center, and Zoom Events are TrustRadius Buyer’s Choice 2025 Award winners! 🏆 See the reviews and add your own here 👉 https://zm.me/4hp8DA3 “This recognition, driven by vetted customer reviews, highlights Zoom's ability to meet diverse business needs, from virtual events to seamless phone systems that keep organizations connected, productive, and agile in a rapidly evolving workplace." -Allyson Havener, SVP of Marketing and Community, TrustRadius Thank you to our amazing customers for placing their trust in Zoom! 💙

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  • View organization page for Zoom, graphic

    582,314 followers

    Start your day with clarity and confidence! 🙌 AI Companion 2.0 effortlessly filters out the noise and highlights what’s important by summarizing your chats and emails, helping you focus on what matters most in your workday ✨

  • View organization page for Zoom, graphic

    582,314 followers

    ICYMI: AI Companion 2.0 launched last week—ready to elevate your workday! ✨ Don't miss our latest ‘Got a Minute?’ episode, where Patrick Kelley dives into all the details. From smarter prioritization and real-time insights to seamless integration across Zoom Workplace—like Zoom Meetings, Zoom Team Chat, Zoom Docs, Zoom Mail and, if connected, Gmail, Google Calendar, and more—AI Companion 2.0 is here to keep you focused and boost your productivity 💪⏰

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