Pursuing the mission to glorify God has never wavered at Elevated Faith, especially for our determined Customer Service Manager, Jonathan Freeland! Jonathan Freeland Customer Service Manager 1. Tell us a little about yourself. My name is Jonathan, and I live in Franklin, TN with my wife, Katherine. I spent the majority of my early years singing and dancing professionally in NYC and across the world (West Side Story was my favorite), but now I take class occasionally at Nashville Ballet for fun and write songs with my friends for our respective bands. In my off time, I enjoy unplugging at a local coffee shop with a physical book, volunteering with our parish, instructing boxing classes, and a solid 9:30pm bedtime. 2. What was your journey to get to Elevated Faith? I became an Elevated Faith customer in 2020 to gift a mug to my new girlfriend and was so impressed by every aspect of the brand that I followed them on socials and eventually stumbled upon the careers page. At the time, I was feeling called to find a new line of work that aligned with Christian ethics, so I decided to trust that the divine hand was at work, and I applied. A few interviews later, and not only did I get the job, but my girlfriend is now my wife. Win-win. 3. What do you like most about the culture at EF? I love that there is a shared mission for everyone on our team to be the hands and feet of Jesus. Everyone is supportive of one another, and being able to see the process of each drop from initial concepts to launch is really inspiring. 4. What does a normal day look like for you? In the morning, I inventory our email inboxes and social media DMs to address urgent requests. After ensuring all of our support tickets (and maybe 2-3 cups of coffee) have been addressed, I check for any out-of-place metrics, and monitor incoming requests throughout the day. During big sale seasons, I spend the majority of my day assisting customers with complex inquiries, but otherwise, I may be updating automations for our inboxes, assisting wholesale partners with promotional strategies, or researching new ways to improve our customer experience. 5. How does working at EF inspire you? I have the pleasure of reading so many wonderful messages about how Elevated Faith has helped our customers spark conversations about their faith. Assisting our customers is so rewarding because we’re all working toward the same goal - to glorify Christ as King. #efemployeehighlight #elevatedfaith #efworkculture Stay tuned next month to learn about another Elevated Faith family member!
Elevated Faith
Retail Apparel and Fashion
Oshkosh, Wisconsin 15,199 followers
Elevated Faith creates conversation starters: jewelry & apparel that open doors for wearers to share their faith.
About us
Elevated Faith creates conversation starters: jewelry and apparel that open doors for wearers to tell friends and strangers about their faith. We give a portion of every sale to world changing charities & other organizations around the world to practically improve people’s lives and share love and hope to to a world that desperately needs it.
- Website
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http://elevatedfaith.com
External link for Elevated Faith
- Industry
- Retail Apparel and Fashion
- Company size
- 2-10 employees
- Headquarters
- Oshkosh, Wisconsin
- Type
- Privately Held
- Founded
- 2015
Locations
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Primary
2450 S Oakwood Rd
Oshkosh, Wisconsin 54904, US
Employees at Elevated Faith
Updates
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We are so thankful for your support. Because of you, we were able to donate $5,000 to Open Doors US! These funds will help equip persecuted believers with the resources needed to continue evangelizing around the world. #giveback #charityday #elevatedfaith
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Today, 50% of our profits will help persecuted Christians around the world. Join us in giving back to Open Doors US today! #giveback #charityday #elevatedfaith
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Have you ever been curious how your orders are being prepared and shipped to your doorstep? Meet our Warehouse Manager, Rachel, and get to know what a typical day at work looks like for her! Rachel Gander Warehouse Manager 1. Tell us a little about yourself. My name is Rachel, and I live in Wisconsin with my son JP and my two dogs. I love reading, crocheting, snowboarding, and spending time with family. 2. What was your journey to get to Elevated Faith? My brother, Josh, is the founder! In 2016, I began shipping for Elevated Faith out of our parents' living room. Since then, I've had the opportunity to grow with Elevated Faith into what the company is today. 3. What do you like most about the culture at EF? I love how everyone works together as a team and is quick to help one another. We have a great, hard-working team here at the warehouse and it's always great to connect with the remote team as well! I like how we share prayer requests with each other, and really connect and uplift each other beyond just working together. 4. What does a normal day look like for you? Every day, I prepare the orders for the packing team to work on that day. Other than that, I might be accepting incoming deliveries, preparing new inventory, sending out packages to photographers and influencers, working with shipping carriers, and overall making sure everything at the warehouse is running smoothly! 5. How does working at EF inspire you? I'm inspired by seeing the reach that Elevated Faith has across the country, and even the globe as we send out packages to all different countries. I love receiving letters from customers and hearing the impact that their products have on the people around them, especially the young students sharing their faith to their classmates in middle school and high school! #efemployeehighlight #elevatedfaith #efworkculture Follow us to continue meeting members of the Elevated Faith team!
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Thank you for joining us in giving back. Our community is a tremendous blessing. Together, we were able to donate $4,000 to Cru! Stay on the lookout for next month's Charity Day. #giveback #charityday #elevatedfaith
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Today, 50% of our profits will win, build, and send Christ-centered multiplying disciples who launch spiritual movements. Help us support Cru in furthering the gospel through campus programs this back-to-school season! #giveback #charityday #elevatedfaith
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Get to know Elevated Faith's Founder today! Hear straight from Josh himself, as he talks about starting EF, knowing his calling, and his love for hiking and traveling! Josh Gander Founder 1. Tell us a little about yourself. I'm Josh! I live in Oregon with my wife, Mia, and two kids, Nash and Sage. I have a lot of random hobbies including basketball, pickleball, hiking, traveling, collecting physical and virtual things, board games, and DJ'ing. Jesus changed my life and I am so grateful for each day I get to experience on earth. 2. What was your journey to get to Elevated Faith? I founded Elevated Faith in August of 2015 after receiving a calling from God. I had experience in the e-commerce space, and I knew I needed to do something that served my Creator. I started with creating simple stone bracelets and connecting those bracelets to some of my favorite verses. You can find the full story of how I came to start EF on our website. 3. What do you like most about the culture at EF? I genuinely enjoy working with everyone at EF. To me, it's really incredible to be working with people that have a shared personal mission, to share and praise God through what we do in building Elevated Faith. The positive and encouraging atmosphere that is driven by everyone here is amazing as well! 4. What does a normal day look like for you? My days can look drastically different from one day to the next. The focus of one day could be product design and direction and the focus of the next day could be poring over financial stuff. It's always busy, but truly I enjoy having a hand in many different areas of the business. 5. How does working at EF inspire you? I'm inspired by what God does through Elevated Faith daily. I'm inspired by the passion that our team has in what they do and how well they do it. I'm inspired by our customers, reading reviews, emails and stories about how Elevated Faith has inspired them to share their faith with others. I'm inspired by the lives being changed through these conversations started by Elevated Faith, ultimately through God! #efemployeehighlight #elevatedfaith #efworkculture Follow us to learn more about Elevated Faith and its community!
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Together, we were able to donate $6,500 to BibleProject. Your support helps people understand the gospel and makes Jesus' name known to everyone who seeks Him. #giveback #charityday #elevatedfaith
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Your order today will help support BibleProject in sharing the Word to the world. Join us in giving back to BibleProject today! #giveback #charityday #elevatedfaith
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Thank you for joining us in supporting initiatives dedicated to improving the lives of children struggling through poverty! Because of you, we were able to donate $7,000 to Compassion International. #giveback #charityday #elevatedfaith