You're facing setbacks in your program update. How can you inform stakeholders without inciting panic?
When managing a program, encountering setbacks is almost a given. It's how you handle these challenges and communicate them to your stakeholders that can make a significant difference. As a program manager, your role includes not only directing the project but also managing the expectations and concerns of those invested in its success. Informing stakeholders about delays or issues without causing undue stress is a delicate balancing act. Transparency, maintaining confidence, and offering reassurances with a clear plan for resolution are key. You must navigate this with tact to keep trust and morale high while ensuring that everyone is on the same page.
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Bishal DharPM-WHS Localisation @ Amazon | Program Manager | WW Dataset Analyst | Business Analyst | Instagram Influencer
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Gaurav Goel, PMP®, CSM, SAFe 6 Agilist, SAFe POPMEx- BNY Mellon, Ex- Vodafone
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Balakrishna ChintalaTechnical Program Manager | Engineering Delivery Manager | CRM | Agile | PMP® | SAFe® | LSSBB