You're facing resistance from skeptical employees about ERP benefits. How can you convince them of its value?

Education yes but mostly it’s the fear of the unknown or compete with the younger lot who wants to bring change. So education that change is good and that without change you will become obsolete is important. Further erp is increasingly about deep automation and learning insights. This will help them do their job like they couldn’t do before is essential.

One of the most important issues in the global work process is " control, plan, action on time ". The business needs to be run with considering many variables at the same time. Not only having periodic reports but also having the right snapshots becomes vital to accurate and on-time position. ERP provides this asset. It is an important and effective tool for success. However, it should be considered that the data will be used and the establishment of the ERP system is also as important as the system itself. Without an effective and user-friendly setting, it is no more than a Ferrari without a driver.

In today’s world any mid to large company should know and have some kind of software for marketing, sales, fulfilment, billing, and accounting. I think stakeholder management is key to getting a contract for implementation. However, in today’s world I hope that all stakeholders who are supposed to decide on tech implementation should have some idea about the benefits that ERP brings. I think the discussion should be more about which ERP rather than Whether ERP or not.

Communicating the changes expected. Involving employees in the design and implementation process. Providing support during the transition.

We are not running an institute to educate or force to learn. according to me its about learning and adoption to the rapid changing environment. instead of telling them about the benefits are advantages. let them realize that if they are not upgrade themselves they might face bigger challenges than this. in work place it is very much important to keep the balance between logic and emotions. but the logical portion should always be higher than the emotions.

Claramente la adopcion de un ERP es una solución que permea el ADN de la organizacion por lo que para mitigar esta preocupación se debe proponer: 1.Enfocar en la Evolución del Rol: Enfatizar que el ERP está diseñado para apoyar a los empleados en lugar de reemplazarlos, liberando tiempos para que los empleados desarrollen actividades de valor y no tareas repetitivas. 2. Igual es importante Reconocer Temores_ De ahi que se debe escuchar y reconocer las preocupaciones de los empleados sobre la seguridad laboral, por lo que en paralelo a un proyecto de ERP se debe integrar unproceso de Gesition del Cambio que permita discutir estos temores y explicar cómo el ERP no está destinado a reducir el personal sino a optimizar procesos.

By addressing concerns directly, involving staff in the process, providing training and support, and demonstrating the strategic value of #ERP, you can help reduce skepticism and foster a more positive attitude toward the system. Recognize and celebrate milestones in the ERP implementation process. This helps build momentum and shows appreciation for the staff’s effort. Change Management: Be open about the changes that will come with ERP implementation, but also emphasize the planning and management that will minimize disruption. Highlight Benefits: Share examples of how ERP have improved efficiency, accuracy, and decision-making in similar organizations. Provide data, case studies, or testimonials from successful implementation.

To address skepticism about ERP benefits, actively listen to employees' concerns and address them directly. Clarify how the ERP system resolves specific pain points they face, such as inefficiencies or data inaccuracies. Share examples of how the system improves productivity and reduces workload. Emphasize the support and resources available during the transition, ensuring they understand it's not just a technological shift but a way to enhance their roles. Open communication and transparency are key to easing fears and gaining buy-in.

Fazê-los sentir como parte da mudança é fundamental. Novamente, o motivo pelo qual a mudança está sendo efetuada, também. NO entanto, ouvi-los, será fundamental para engaja-los no novo projeto. Muitas vezes, a resistência se dá pela falta de informação.

Ouvir as preocupações dos funcionários é um passo essencial ao implementar um sistema ERP. É natural que eles sintam insegurança quanto à segurança no emprego, ao desafio de aprender novas ferramentas ou à possibilidade de mudanças em sua rotina diária. Reconhecer esses medos é fundamental para criar um ambiente de confiança. É importante enfatizar que o ERP é uma ferramenta que visa aprimorar suas habilidades e não substituí-las. Oferecer suporte contínuo e treinamento adequado ajuda na transição, mostrando como o ERP pode liberar tempo de tarefas repetitivas, permitindo foco em atividades mais estratégicas e criativas.

We always walk trough a checklist to really understand customer needs, and the companies working process and employee habits. ERP will i most cases help automate different tasks in their day-to-day. So after understand today, we always showcase "the new tomorrow" team for team. This way we increase the level of commitment on a role, team and at the end company level.

To convince skeptical employees about ERP benefits, showcase the tangible advantages the system offers. Highlight how it automates routine tasks, leading to increased efficiency and reduced errors. Demonstrate real-time data insights that enable better decision-making and quicker problem resolution. Use success stories from other departments or companies to illustrate the positive impact on productivity and job satisfaction. By clearly linking ERP features to everyday improvements, you can help employees see its value and potential for enhancing their work experience.

É preciso garantir que mudanças faz parte da vida e de todas as organizações. Demonstrar que atividades repetitivas serão substituídas por atividades mais estratégicas, que irão desafia-los e contribuir para o crescimento profissional.

Es vital demostrar los beneficios directos de un sistema ERP a través de ejemplos relevantes y escenarios concretos, por lo cual es vital mostrar cómo este sistema puede impactar positivamente las funciones diarias que se puede materializar entre otros las siguientes sinergias: Simplificacion de Procesos Mejoramiento de la colaboracion y la comunicación Establecimiento de una unica fuente de información Reduccion de Errores Aceleración de los procesos bajo las buenas practicas inmersas en estas soluciones segun sus procesos de I&D En conclusion mostrar escenarios prácticos pueden ilustrar ómo el ERP puede hacer que las tareas diarias sean más eficientes y menos propensas a errores.

Demonstrate ERP's benefits with role-specific examples. Show how it reduces errors, speeds up processes, and centralizes data. Illustrate time-saving scenarios, like simplifying end-of-month reporting or improving inventory management. When employees see how ERP makes daily tasks more efficient and less frustrating, they'll start to appreciate its value.

Incentiva-los a conhecerem a nova plataforma, e desafia-los a dominar as novas funcionalidades, também é um ótimo caminho. Lembrar a todos que o novo ERP é uma tendência de mercado, e que todos estarão atualizados, o que representa crescimento profissional para todos.

Provide comprehensive training sessions tailored to various learning styles and paces. Ensure everyone has access to resources and support while adapting to the new ERP system. Investing in employees' education and confidence not only demonstrates your commitment to their growth but also ensures a smoother and more successful implementation process.

We always identify nature of stakeholders and place them in 2 team. One who support this project and who resisted. We do train a trainer model and pick member from group who resisted so they will be more engaged with the project.

We have what we call a champion team and a super user team. The champion team is the administrators and those decision makers in the organization that will help to personalize the ERP software to their needs. The super users are recognized as SMEs within their respective departments and receive additional training so that during go lives, they can assist as a go between for the end users and us as the implementation team. This cuts down on bottlenecks and helps to empower the client’s team.

Identify and empower enthusiastic team members to become ERP champions. These individuals can share positive experiences, offer peer support, and highlight the system's practical benefits. Their advocacy can significantly influence others, fostering a more favorable perception of ERP and encouraging broader acceptance across your organization.

I think this ia such a nice tactic evolving employees and also motivating them as making them responsible for the project also.

To adopt any new system one needs to start with gradual steps and showcase the benefits of adopting it by training & education. Then once that is adopted increase the speed of adoption. This way the team will start feeling the good results & smooth process. When we start by small steps we soon will get lot of champions and rest will follow them.