You're facing doubts about your CSR reporting data accuracy. How can you reassure stakeholders?

CSR reporting is not just reading of beneficiaries, investment and impact. the CSR reporting should be done by external friend with community lenses with human being in center and should be measure the happiness, empowerment and consistency with sustainable way of doing all

When facing doubts about the accuracy of our CSR reporting data, reassuring stakeholders requires a transparent and systematic approach. First, I conduct a thorough review and audit of the data to identify and correct any discrepancies. Sharing the audit process and findings with stakeholders demonstrates our commitment to accuracy. Second, I explain the data collection methods and validation processes we use, emphasizing the robustness and reliability of our procedures. Third, involving third-party auditors or certification bodies to verify our data can provide an additional layer of credibility.

Pour assurer la certitude des données, et pouvoir les comparer avec les données existantes des années précédentes (ou d'autres rapports RSE), je préconise d'utiliser des enquêtes et des formulaires similaires d'une année sur l'autres, qui collectent les mêmes KPIs afin d'obtenir des données comparables et analyser ainsi l'évolution de notre démarche RSE.

I'll reassure stakeholders by transparently communicating the data validation process, including data sources, verification methods, and error margins. If necessary, I'll offer independent audits or certifications to bolster confidence in the data accuracy.

Companies can reassure stakeholders about the accuracy of their CSR (Corporate Social Responsibility) reporting data by: Using established reporting frameworks: Adhere to recognized frameworks like GRI (Global Reporting Initiative) or SASB (Sustainability Accounting Standards Board). Disclosing limitations and assumptions: Acknowledge any assumptions made in the CSR process. Obtaining external assurance: Obtain assurance from independent auditors or certification bodies like ISO 26000. Stakeholder engagement: Engage with stakeholders to understand their concerns and priorities. By implementing these measures, companies can demonstrate their commitment to transparency and accuracy in CSR reporting, building trust with stakeholders.

Une chose que j’ai trouvé utile est d’accompagner le rapport RSE avec une infographie descriptive des objectifs RSE et des KPIs à date. Cette forme de support graphique et plus ludique qu’un long rapport de plusieurs pages permet aux parties prenantes de comprendre les enjeux RSE de manière rapide. Pour ceux/celles qui souhaitent en savoir plus, le rapport RSE contiendra toutes les informations détaillées de manière plus explicite.

In-line data points are hard to read and sometimes lack context. I would consider having a dedicated data page or appendix to help key stakeholders understand where a company is on its sustainability journey. This page/table will also help stakeholders track a company's progress over time.

The more you do, the more complex and expansive your CSR initiatives will be. Telling one story depends on being able to report on just a handful of KPIs. And therein lies the rub, targeting just a few key metrics across a large number of initiatives and focus areas can sometimes mean that you'll get in your own way. Technical industry jargon is a definitely a problem you want to avoid but you also want to avoid an overly complicated/hard-to-explain methodology. You'll lose your audience and they'll think you're hiding behind the numbers versus showcasing good programs THROUGH your numbers. If you can't tell ONE simple story, consider building one narrative that is informed by a larger number of KPIs, but around a common theme.

Toute démarche RSE doit commencer par une analyse des objectifs et enjeux. Les parties prenantes de l'entreprise seront forcément impactées par la démarche RSE, raison pour laquelle il est important de les impliquer dans la réflexion à travers de : - Séances de brainstorming - Séances de partage d'idées entre personnes de différents services / équipes - Fixation d'objectifs individuels et collectifs pour chaque partie prenante

When I faced doubts about the accuracy of our CSR reporting data, I took several steps to reassure our stakeholders. First, I conducted a thorough internal audit to identify any discrepancies. Then, I engaged a third-party verifier to review and validate our data, ensuring its credibility. Transparency was key, so I communicated openly with stakeholders about the steps we were taking and the improvements we planned. By demonstrating our commitment to accuracy and transparency, I was able to rebuild trust and show that we were serious about our corporate social responsibility.