You discover a colleague accessing confidential client files. How will you address this breach of trust?
Discovering a colleague accessing confidential client files without proper authorization is a serious breach of trust and a potential violation of privacy laws. In the realm of case management, where sensitive information is handled regularly, such incidents can have significant legal and ethical implications. It's vital to address this situation promptly and effectively to protect the integrity of the client's privacy and maintain the trustworthiness of the organization.