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Its a natural human response to resist change. In my experience, its best to have candid chats 1 on 1 with the person that its the most influential or loudest to LISTEN and validate his/her understanding or misconceptions with no judgements as a start and work down the team.
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To effectively address conflict among team members resisting change in your project, you can take the following steps:
1. Understand the Root Cause
Start by identifying the underlying reasons for resistance. Engage in one-on-one conversations to listen to concerns, whether they stem from fear, confusion, or differing priorities.
2. Facilitate Open Dialogue
Create a safe space for team members to openly discuss their thoughts. Organize a meeting where everyone can voice their concerns, ensuring that all perspectives are heard and respected.
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Dealing with resistance to change is something we all face as leaders, but it’s a chance to strengthen our teams. When my team shows resistance, I focus on open communication - explaining why the change is needed and how it benefits everyone. I make sure to involve the team in the process, gathering their input and making them feel part of the solution.
Providing training and support is key to helping them feel confident with new approaches.Leading by example and being available to guide them through the transition helps build trust.
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If this is driven out collectively as a team, it is more than just a single concern and possibly not so easy to table everything by a single individual.
Setup a casual lunch, open the session by thanking and giving credits to everyone for their efforts, create an open and inclusive forum to hear from the team over their worries, ask for suggestions, finally seek for their patience and their help in making the change less dauntful as an team effort.
Would throw in an actual story to help the team visualize vision and how a team can make the difference.
Good luck! 👍
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Resistências são comuns em processo de mudança e devem ser vistas como oportunidades para apararmos arestas que podem atrapalhar uma entrega de qualidade em um projeto. Ouça as pessoas e dê atenção às suas preocupações. Crie um Plano de Ação voltado para os GAP´s identificados no processo de diagnóstico e o acompanhe de perto.