You're facing team conflicts. How can you use Motivational Interviewing to build empathy and understanding?
When team conflicts arise, it's crucial to navigate the stormy waters with care and precision. Motivational Interviewing (MI), a counseling approach initially developed for addiction therapy, can be a powerful tool in the workplace to foster empathy and understanding among team members. By engaging in reflective listening and encouraging individuals to express their thoughts and feelings, MI helps to create a supportive environment where conflicts can be resolved constructively.