Your brand's image is at risk due to an employee's actions. How will you restore trust and credibility?
When an employee's actions threaten your brand's image, the fallout can be swift and severe. Your customers' trust and your brand's credibility are on the line. It's a pivotal moment that requires a strategic and sincere response to restore confidence in your brand. Brand development is not just about building a positive image; it's also about maintaining and repairing that image when necessary. The following steps will guide you through the process of mitigating damage and rebuilding your brand's reputation.