Team members are clashing during case reviews. How can you restore harmony and productivity?
In case management, a harmonious team is crucial for effective case reviews. However, conflicts among team members can arise, leading to a decrease in productivity and a negative work environment. As a case manager, you may face the challenge of restoring harmony and ensuring that case reviews are conducted efficiently. Understanding the root causes of conflict and employing strategies to address them are key steps in creating a collaborative and productive team environment.