How do you update your skills and knowledge on network and connectivity technologies and best practices?

3 Run a Network Diagnostic Tool

If restarting does not help, you can use a network diagnostic tool to test your network and connectivity. A network diagnostic tool can scan your device and router for any errors, conflicts, or issues. It can also provide you with useful information such as your IP address, DNS server, gateway, and ping results. You can use a built-in network diagnostic tool on your device or download a third-party app or software. For example, on Windows 10, you can use the Network Troubleshooter by going to Settings > Network & Internet > Status > Network Troubleshooter.

4 Update Your Device and Router Firmware

Another possible cause of network and connectivity issues is outdated or corrupted device and router firmware. Firmware is the software that controls the hardware and functionality of your device and router. Updating your device and router firmware can improve their performance, security, and compatibility. To update your device firmware, you can check for updates in the settings or use a dedicated app or software. To update your router firmware, you can log in to the router's web interface and look for the firmware update option.

5 Contact Your Service Provider or IT Support

If none of the above steps work, you may need to contact your service provider or IT support for further assistance. Your service provider or IT support can check the status of your network and connectivity, troubleshoot any issues on their end, and provide you with additional guidance or solutions. You should have your device and router details, network settings, and diagnostic results ready when you contact them. You should also explain the problem clearly and follow their instructions carefully.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?