Last updated on Aug 17, 2024

You're facing staff resistance to new patient flow protocols. How can you overcome this obstacle effectively?

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When you notice your team pushing back against new patient flow protocols, it's crucial to understand the root of their resistance. It often stems from fear of change, lack of understanding, or concerns about increased workload. Engage with your staff, listen to their worries, and validate their feelings. This empathetic approach can lay the groundwork for open communication and collaboration, making it easier to address concerns and work towards a common goal.

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