Your partnership stakeholder doubts your team's expertise. How will you prove them wrong?

In quality assurance, proving team's expertise is crucial. Here’s how it can be addressed and dispel doubts: 1. Success Stories-By highlighting impactful case studies demonstrating team's effective problem-solving skills across diverse industries. 2. Professional Development- By staying at the forefront of industry standards through continuous training, ensuring top-notch service. 3. Transparent Communication-Maintaining open and honest dialogue with partners, showcasing detailed and methodical approach. 4. Industry Engagement-By actively participating in forums and publications, affirming role as thorough leaders in quality assurance. This approach can transform skepticism into trust. Dr Sheela Bethapudi Chief Consultant CERTIGO QAS

When a stakeholder doubts your team’s expertise, the best way to prove them wrong is through action and transparency. A Bain & Company study found that 70% of stakeholders feel reassured when they see consistent progress and tangible results. One example that comes to mind is how Netflix proved doubters wrong during its early transition from DVDs to streaming. By delivering on promises and showcasing their vision with real data, they quickly won over skeptics. In your case, start by sharing relevant success stories, metrics, and insights. Then, engage them in regular updates to showcase your team’s capabilities.

1. Build social proof: showcase past projects and results delivered by your team. Include testimonials to highlight your success and credibility. 2. Schedule weekly follow-up calls with relevant stakeholders from both sides. Use an online board or tracking tool that the partner can access anytime to ensure transparency, like Monday.com

In managing change, I often use the AIDA approach. This is a hierarchical model, versus the stages of change. A is for awareness -- if the person is not aware they have a problem, there is not need for a solution. I is for Interest. If a person knows there is a problem, but is not interested in changing it. D is for decision. The person is now aware of the problem and is interested in changing it and now made a decision to try to solve the problem. A is for action where the person is now ready to do something to solve the problem. I often work thru all of these options with my clients to help them solve their problem.

1) Social proof is massive: post on social about the strength and growth of your partner program 2) Good data/tracking is crucial to showcase partner program success.