Last updated on Jul 15, 2024

Here's how you can navigate physicians' expectations in a healthcare setting.

Navigating a healthcare environment requires a keen understanding of physicians' expectations. As a professional working alongside doctors, you'll find that clear communication and mutual respect are paramount. Physicians are trained to make decisions quickly and expect their instructions to be followed accurately. They often carry a heavy workload and appreciate efficiency and competency in others. Understanding their time constraints and providing concise, relevant information can go a long way. Your role is to support their work, anticipate their needs, and ensure patient care is seamless and effective. By doing so, you'll foster a collaborative atmosphere that benefits the entire healthcare team.

1 Know Roles

Understanding each person's role in a healthcare setting is crucial for smooth operations. As a non-physician, your role might involve administrative tasks, patient care, or support services. Recognize that physicians often have the final say in medical decisions, but your insights and assistance are valuable. Approach interactions with a mindset of collaboration, not competition. Acknowledge the expertise of the physicians while confidently contributing your unique skills and knowledge. This balance will help you meet their expectations and enhance the care provided to patients.

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Lori Hendin Travis, MD

Neurologist @ AZ Integrated MS Center/Hendin Brain Health | MD
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I love the team approach to healthcare, and I want to highlight that everyone on the team has a unique perspective and can enhance healthcare decisions. I also think it’s important for physicians to understand that supporting teams and collaboration does not take away from our ultimate vision and responsibility as physicians.

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2 Build Rapport

Building rapport with physicians starts with professionalism and respect. Show genuine interest in their work and be proactive in your communications. Small gestures like greeting them by name, being attentive, and maintaining a positive attitude can set a foundation for a strong working relationship. When you demonstrate reliability and competence in your interactions, physicians are more likely to trust and value your contributions. Remember, a harmonious relationship with physicians not only improves your work experience but also contributes to better patient outcomes.

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3 Communicate Clearly

Clear communication is essential when working with physicians. Be direct and succinct when conveying information, as they often work under time pressures. Listen actively to their instructions and feedback, ensuring you fully understand their needs before acting. If you have suggestions or concerns, present them respectfully and with rationale. Effective communication can prevent misunderstandings and errors, creating a safer environment for patients and a more cohesive healthcare team.

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4 Anticipate Needs

Anticipating the needs of physicians can significantly improve the efficiency of healthcare delivery. Pay attention to patterns in their work and preferences in patient care. By preparing in advance for what they might require, you demonstrate foresight and initiative. This could mean having patient records ready before they ask or ensuring that all necessary equipment is at hand during procedures. Your anticipation not only saves time but also showcases your commitment to supporting the healthcare team's objectives.

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5 Offer Support

Offering support to physicians involves more than just fulfilling tasks; it's about being an active participant in the healthcare process. Whether it's by staying informed about the latest protocols, offering to help with unexpected challenges, or simply being available when needed, your support can alleviate some of their burden. Be adaptable and willing to step in where you're most needed, always with the goal of facilitating better patient care.

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Lori Hendin Travis, MD

Neurologist @ AZ Integrated MS Center/Hendin Brain Health | MD
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Agree completely with the above. It is sometimes the small things that really make a difference. I would also like to emphasize the point about offering to help with unexpected challenges.

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6 Respect Boundaries

Respecting boundaries is key in any professional relationship, especially with physicians who often manage sensitive information and critical responsibilities. Understand when it is appropriate to engage with them and when it is best to step back. Respect their expertise and do not overstep into areas outside your scope of practice. By maintaining professional boundaries, you contribute to a respectful and effective healthcare environment where each team member's role is valued.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can navigate physicians' expectations in a healthcare setting.

1

2

3

4

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1 Know Roles

2 Build Rapport

3 Communicate Clearly

4 Anticipate Needs

5 Offer Support

6 Respect Boundaries

7 Here’s what else to consider

Working with Physicians

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Here's how you can navigate physicians' expectations in a healthcare setting.

1

2

3

4

5

6

7

1 Know Roles

2 Build Rapport

3 Communicate Clearly

4 Anticipate Needs

5 Offer Support

6 Respect Boundaries

7 Here’s what else to consider

Working with Physicians

Rate this article

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