Here's how you can create a systematic approach to problem solving in a business context.

The quality of solution usually lies in the quality of the problem analysis. Even Einstein said that if he had an hour to find the solution, he would spend 55 min. thinking of the problem. To analyze the issue use questions: - What is the problem? - Why it is the problem? - Who is the part of the problem? - What are the consequences of the problem? - Why this problem happened? - Is this problem a one-time problem, or a systematic? All of this will influence the solution you will be seeking.

Successful problem solvers are methodical, or systematic, in their problem-solving. They focus not only on finding the correct solution but also on the techniques they use throughout the process. These techniques may include simplifying complex problems, breaking them into manageable steps, planning a strategy, identifying key elements, and determining the most efficient approach to solve the problem. To be systematic in problem-solving, Please ... Pay close attention to details. Anticipate the potential outcomes of the problem Stay focused on developing the solutions Consider multiple perspectives before selecting the best solution, and finally choose the BEST one Check the outcomes of your selected solution

Die Tragweite und Auswirkung eines Problems unterscheidet sich aus Sicht verschiedener Betrachter, von daher ist eine mit allen relevanten Stakeholdern abgestimmte Problembeschreibung der Schlüssel für die anschließende Problemlösung mit erforderlichen Resourcenallokation.

Problem solving is a key to any business and is always challenging. First step is to identify if there is any, how big it is, who are the stakeholders involved in it, is it internal or external , what is the impact on business . When all these questions are answered and are backed by data ,problem solving becomes easier. The problem needs to be discussed openly with the people involved without any emotions. Normally there is always a solution in the problem itself when identified with a right perspective. Once the problem is identified it is a “ half done” process. The strategy and steps follow the path to the solution. If the problem is going to be a recurring one , it needs to be reviewed on a regular intervals

Prepare a set of questions for a one-on-one session with stakeholders to collect as much information as possible from each. Create an interview transcript and frame the problem statement. Create interview notes, facts to consider, approaches or frameworks, recommendations, and suggestions for further evaluation.

Data is your compass in problem-solving. By gathering comprehensive and accurate information, you uncover the root causes and pave the way for effective solutions. Stay open to what the data reveals—sometimes, the insights might surprise you and lead to better outcomes than anticipated. Informed decisions stem from this crucial step.

Este punto es un trabajo de investigación a fondo y de hormiguita, en el que buscas los antecedentes, documentos, archivos, referencias, entrevistas a los involucrados y cuando tienes todos los datos recopilados en la mano entonces planeas la solución para darle respuesta al cliente

Según mi experiencia es muy importante entender el contexto: Si ha vendido 1M€ este año ¿es bueno o es malo? Bien; si el año pasado vendió cien, ciertamente parece un buen resultado. Si ha tenido unos costes de 2M€ quizá no lo sea tanto.

1. **Datensammlung**: Sichten Sie historische Daten, aktuelle Berichte und relevante Informationsquellen. 2. **Ursachenanalyse**: Nutzen Sie die gesammelten Daten, um die Ursachen des Problems und mögliche Lösungen zu identifizieren. 3. **Offenheit**: Bleiben Sie aufgeschlossen, da Daten oft unerwartete Erkenntnisse liefern können. 4. **Gründlichkeit**: Stellen Sie sicher, dass die Datenerfassung präzise ist, um fundierte Entscheidungen zu ermöglichen.

Si no nos aseguramos de tener los datos correctos y completos, cualquier análisis tendrá una desviación. Y los trabajos subsecuentes para la generación de la solución no serán adecuados, ni suficientes, por lo tanto nos darán una mala implementación.

Analyzing data is where the puzzle pieces start to come together. By diving into the details, you uncover the true causes behind the problem. This step requires a sharp eye for patterns and the ability to connect the dots, revealing whether the issue is isolated or part of a larger challenge. A thorough analysis ensures that your solutions address the root, not just the symptoms.

3. Generation of Alternatives Objective: Propose possible solutions to the identified problem. Brainstorming: Bring together a diverse team to generate a wide range of ideas and solutions. Preliminary evaluation: Considers the feasibility, cost and impact of each alternative. Use tools such as SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to evaluate each option.

A systematic approach to problem-solving requires not just data analysis but critical thinking to interpret the findings effectively. Critical thinking is one of the most critical future work skills and helps identify patterns, question assumptions, and evaluate whether the problem is a symptom of deeper issues. Developing this skill - through debates, case study analysis, and regular self-reflection - leads to informed, strategic decisions in complex environments. In practice, managers can use tools like the Ishikawa diagram to provide a structured way of breaking down potential root causes. Exploring all possible areas prevents narrow or superficial conclusions from data and encourages a deeper understanding of the problem's origins.

According to experience, analysing human-related issues and technological problems requires different approaches due to their distinct nature. For human analysis, methods such as surveys, interviews, observations, and feedback mechanisms are effective in understanding behaviors, attitudes, and interactions within the organization. This data can help identify issues like communication breakdowns, low morale, or skill gaps. On the other hand, analyzing technology-related problems involves examining system performance, security vulnerabilities, and user feedback. Data analysis, incident report reviews, and technical assessments are key for identifying and addressing technological challenges.

Con los datos recopilados, el siguiente paso en la resolución de problemas es un análisis profundo para identificar las causas subyacentes. Aquí, el pensamiento crítico es clave: es importante buscar patrones, anomalías o factores que puedan haber contribuido al problema. A menudo, lo que parece ser el problema principal puede ser solo un síntoma de algo mayor o el resultado de múltiples factores. Un análisis metódico y detallado garantiza que se consideren todas las variables y que no se pase por alto ningún aspecto crucial. Este enfoque asegura una solución integral que aborda tanto el problema inmediato como sus causas profundas.

Developing solutions is where innovation meets practicality. After analyzing the data, brainstorm a wide range of ideas, embracing creativity—even the unconventional ones. Use tools like SWOT analysis or decision matrices to systematically evaluate each option for feasibility, cost, time, and impact. This approach helps you narrow down to a shortlist of actionable solutions that are both effective and sustainable.

After analyzing the data, begin brainstorming potential solutions with an open and creative mindset. Explore all possibilities, including unconventional ones, and assess each option based on feasibility, cost, time, and impact. Using decision-making tools like SWOT analysis or decision matrices can help you systematically compare and evaluate options. This approach allows you to identify a shortlist of viable solutions. The objective is to ensure that the solutions considered are practical and effective, setting the stage for detailed evaluation and implementation planning.

-Teamideen nutzen. Binden Sie das Team aktiv ein, um verschiedene Sichtweisen und kreative Ansätze für die Lösungsentwicklung zu erhalten. Unterschiedliche Perspektiven erweitern den Lösungsraum. -Pilotprojekte durchführen. Testen Sie Lösungen zunächst im kleinen Maßstab, um Risiken zu senken und die Effektivität zu prüfen. So können frühzeitig Verbesserungen vorgenommen werden. -Schrittweise Implementierung. Setzen Sie Lösungen in Phasen um, um nach jedem Schritt Feedback zu sammeln und bei Bedarf Anpassungen vorzunehmen, bevor die vollständige Umsetzung erfolgt.

Una vez que hayas recopilado todos los datos necesarios, el siguiente paso es analizarlos para entender las causas subyacentes del problema. Utiliza el pensamiento crítico para buscar patrones, anomalías y factores contribuyentes. Identifica si el problema es un síntoma de un problema más grande o si hay múltiples factores involucrados. El análisis debe ser metódico y exhaustivo para asegurar que se exploren todas las posibles causas y no se pasen por alto detalles importantes.

4. Solution Selection Objective: Choose the best solution based on the previous analysis. Comparison of alternatives: Evaluate proposed solutions based on predefined criteria such as cost, time, resources required, and alignment with business objectives. Decision making: Select the solution that offers the greatest benefit and least risk. Make sure it is aligned with the company's strategy and resources. 5. Implementation of the Solution Objective: Put the selected solution into practice. Development of the action plan: Design a detailed plan that includes tasks, responsible persons, schedule and necessary resources. Execution: Carry out the plan and ensure all stakeholders are informed and aligned. Monitoring.

Para la implementación del plan hay que garantizar revisión y proceso de mejora continua, de esta manera aseguramos no perder el foco respecto al objetivo buscado

Implementation is where your plan comes to life. With a detailed roadmap that includes clear steps, timelines, and assigned responsibilities, you're set to tackle the problem head-on. Effective communication ensures everyone knows their role, keeping the team aligned and focused. Stay vigilant during execution—monitor progress and be ready to adapt as needed to ensure success.

After choosing the best solution, it’s time to implement the plan. Create a detailed action plan outlining the necessary steps, including timelines, required resources, and responsibilities. Clear and effective communication is crucial to ensure everyone involved understands their roles and tasks. Monitor progress closely, and be ready to adapt the plan as needed to address any challenges or changes. This phase is where planning meets execution, making it essential to stay proactive and flexible to achieve successful resolution.

Una vez seleccionada la solución adecuada, el siguiente paso es ejecutarla. Elabora un plan de implementación detallado que incluya los pasos necesarios, plazos, recursos requeridos y responsabilidades asignadas. Asegúrate de que todos los involucrados comprendan sus roles mediante una comunicación efectiva. Monitorea el progreso de cerca y realiza ajustes según sea necesario para garantizar que la solución se ejecute correctamente y resuelva el problema de manera efectiva.

Para desarrollar el plan ademas de las fases anteriores se debe de saber que problema es el que vamos a solucionar con la nueva estrategia, proceso u otro. Pero sobre todo mirar al largo plazo que esta no solo sea para resolver un momento el problema, por el contrario que sea sostenible en el tiempo.

Feedback is a crucial component in management. It serves as a powerful tool for guiding, developing, and motivating employees while aligning their efforts with the organization's goals. Managers: Effective feedback gives managers insights into their team's performance, helping to identify strengths and areas for improvement. This enables managers to provide constructive support, encouraging employee growth and improving overall performance. Employees: Feedback builds trust and open communication, creating a culture where employees feel valued. It prevents minor issues from escalating into major problems and provides employees with clarity on expectations. Overall, feedback drives performance and promotes continuous improvement.

Reviewing the results is crucial for closing the loop on your problem-solving process. By measuring outcomes against your initial objectives, you can assess whether the solution was effective and identify key learnings. This reflection not only ensures continuous improvement but also strengthens your approach for tackling future challenges. It’s a vital step in evolving your problem-solving skills.

-Erfolgskriterien festlegen. Bestimmen Sie spezifische Ziele, um den Erfolg der Lösung klar zu messen. Dies ermöglicht es, objektiv zu bewerten, ob das Problem nachhaltig behoben wurde. -Feedback sammeln. Holen Sie gezielt Rückmeldungen von Stakeholdern und Teams ein, um die praktische Wirkung der Lösung zu beurteilen und eventuelle Schwachstellen aufzudecken. -Ergebnisse festhalten. Dokumentieren Sie die gewonnenen Erkenntnisse für eine kontinuierliche Verbesserung und als Referenz für zukünftige Problemstellungen. "Was man nicht misst, kann man nicht managen." – P. Drucker

El paso final es evaluar los resultados de la solución implementada. Compara los resultados con los objetivos iniciales para determinar si el problema se resolvió efectivamente. Reflexiona sobre las lecciones aprendidas y considera cómo estas experiencias pueden mejorar futuras resoluciones de problemas. Esta revisión es crucial para la mejora continua, proporcionando información valiosa para enfrentar desafíos futuros y perfeccionar habilidades en la resolución de problemas.

Finalmente, de nada sirve tener la estrategia, plan o solución bien planeada si no llevamos un control y seguimiento del cambio; esto acompañada con una buena retroalimentación al personal para el porque de la solución.