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Eligibility requirements
Early stage
Up to $1M in funding and less than 2 years old
Small team
Fewer than 5 employees
New customer
Not currently an Intercom customer
Top global startup clients
Y Combinator companies choose Intercom
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"Intercom's startup program is a game-changer for early-stage companies. Its customer service platform has powerful AI capabilities that let us scale up with demand, and delight our customers by delivering fast, proactive, and accurate support."
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Other helpful resources
Get access to the best AI-first Intercom features for growing teams: like powerful automation tools and Fin AI Agent. Get all of these features at a 90% discount, from $65/month for your first year, 50% off your second year and then 25% off for the third year.
Here’s a quick breakdown of what you have access to:
- 6 Advanced Seats (Feature List)
- 6 Copilot Seats
- 20 Lite Seats
- Proactive Support Plus: 500 messages per month (Product tours, checklists, surveys)
- 10 Fin Resolutions per month
Your 90% discount applies to usage based costs for Email, Messages Sent over (500 per month) and additional Seats (over 6).
The discount does not apply to Fin (over 10 per month), Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs
10 Fin Resolutions per month are included, after that they are charged at 99c per resolution. Read more about Fin pricing here.
AI Copilot is included for 6 seats with the current year discount applied to any additional seats.
In the first year you get this program for $65 per month from the original list price of $903. That's a 90% discount! Subsequently, in the second year, you’ll get a 50% discount, followed by a 25% discount in the third year. If the costs are too high in the second year and beyond you can move to our Essential plan starting at $39/month.
If your company is not eligible, you should connect with our Sales team via our Messenger to explore additional Intercom benefits.
You can apply to be a partner here. Our team will review your application and get back to you.