How can we help?
Homelessness
HUD supports many organizations that provide housing assistance and/or supportive services to people.
HUD is not a direct service provider. For direct assistance, please dial 2-1-1 and contact a homeless service provider in your area.
Dial 2-1-1.
**If you are unable to get a response from 2-1-1 or receive a message that the service is not available from your location, you may go to: https://ne211.org/ and enter your zip code to find the number for your local office.
If you or someone you know is experiencing homelessness, use www.hud.gov/findshelter to find shelter, clothing, and food near you.
Omaha: The Threshold Continuum of Care (CoC) works with community stakeholders to help those facing housing insecurity or experiencing homelessness. Please consider contacting one of Threshold's Access Points for Coordinated Entry services. Visit their website here.
Lincoln: All Doors Lead Home is the Coordinated Entry system for the Nebraska Balance of State and Lincoln Continuums of Care (CoCs). You may contact one of the Access Points here.
Nebraska Statewide Homeless Services: You may contact one of the Access Points here.
Search nebraska.findhelp.com or nrrs.ne.gov to find community organizations working to preserve affordable housing, prevent eviction, and reduce family homelessness.
Veterans:
Contact the VA medical center near you and mention your interest in Veterans Affairs Supportive Housing (VASH) or find instructions for contacting the National Homeless Veteran Call Center here. You may also call the Veterans Affairs Emergency Housing Hotline for assistance at (877) 424-3838.
Contact the Omaha, Nebraska-Western Iowa VA Community Resource and Referral Center (CRRC) at (402) 977-4444. CRRCs provide Veterans who are homeless and at risk of homelessness with one-stop access to community-based, multiagency services to promote permanent housing, health and mental health care, career development and access to VA and non-VA benefits. Get directions here to visit their office at 825 Dorcas Street in Omaha.
Seniors:
The Nebraska Department of Health & Human Services - State Unit on Aging oversees funding to help Nebraskans stay in their homes. You may contact them by phone at (402) 471-2307 or by e-mail, DHHS.Aging@nebraska.gov. Follow this link to find your local Senior Center.
Families fleeing or attempting to flee domestic violence should contact the Nebraska Coalition to End Sexual and Domestic Violence at (402) 476-6256 or by online form. Click here for a listing of Nebraska's Network of Domestic Violence & Sexual Assault Programs. *Note: Families means there is a child under the age of 18 that will live with the household once housed, or a person who is pregnant.
Community Action Agencies in Nebraska work together to address the causes and conditions of poverty. Through programs and services aimed at housing, transportation, health & wellness, disaster relief, employment services, among others, Agencies work to move low-income Nebraskans from economic instability to economic mobility.
Find your local Community Action Agency here.
If you are in danger, please call 911 or a national hotline. HUD is not a direct service provider and does not provide individual counseling, crisis response, or legal services to individuals who have experienced domestic violence, dating violence, sexual assault, stalking, and/or human trafficking.
- National Hotline: Call 1-800-799-SAFE (7233)
- TYY: 1-800-787-3224
- Text “START” to 88788
Affordable Places to Live
HUD supports many organizations that provide housing assistance and/or supportive services to people. HUD is not a direct service provider. Our field office does not have nor do we process affordable housing applications. Contact the Public Housing Authority, property management company, or apartment building where you applied if you have a question about the status of your Housing Choice Voucher (Section 8) or other affordable housing application.
For direct assistance, please refer to the following resources:
- Use the HUD Resource Locator to find affordable housing opportunities near you.
**Please note, the HUD Resource Locator does not show property vacancy. Please call the management company to inquire about vacancies, wait lists or the application process.- HUD does not have applications for these properties.
- HUD does not have information about the vacancies in these properties.
- HUD does not maintain waiting lists.
- Find a list of every Public Housing Authority in Nebraska, or call (402) 492-3100 for help finding your local Public Housing Authority. For more information about public housing programs, visit the Housing Choice Vouchers Fact Sheet and the Public Housing homepage.
- Multifamily Housing offers subsidized apartment rentals to those who qualify based on income eligibility. Each apartment is privately owned and maintained; therefore, rules and regulations may vary. You must contact the individual property for additional information on vacancies and application processes. A list of Multifamily properties can be found here. Please contact the property manager using the phone numbers provided on the site for availability and eligibility requirements.
- Additional webpages:
- The Nebraska Department of Health and Human Services’ Aging and Disability Resource Center (ADRC) is for Nebraskans aged 60 years or older, people with disabilities of all ages, family members, caregivers and advocates. Local ADRCs provide information, referral and assistance for accessing community services and long-term care options.
- Find the nearest Aging and Disability Resource Center to you, or call (844) 843-6364.
- Speak to a HUD Approved Housing Counselor for advice on your specific housing needs. Search online for a HUD Approved Housing Counselor near you or call 1-800-569-4287.
- If you are in danger, please call 911 or a national hotline. HUD is not a direct service provider and does not provide individual counseling, crisis response, or legal services to individuals who have experienced domestic violence, dating violence, sexual assault, stalking, and/or human trafficking.
- National Hotline: Call 1-800-799-SAFE (7233) or TYY: 1-800-787-3224
- Or text “START” to 88788
- Families fleeing or attempting to flee domestic violence should contact the Nebraska Coalition to End Sexual and Domestic Violence at (402) 476-6256 or by online form. Click here for a listing of Nebraska's Network of Domestic Violence & Sexual Assault Programs. *Note: Families means there is a child under the age of 18 that will live with the household once housed, or a person who is pregnant.
- For more information and to connect to a local service provider in your area, please see Help for Survivors.
- Low-Income Housing Tax Credit (LIHTC) Properties
A tax credit property is owned by a developer or landlord who participates in the Low-Income Housing Tax Credit (LIHTC) program run by Nebraska Investment Finance Authority. These owners can claim tax credits for renting some or all units to low- or moderate- income tenants at restricted rent. LIHTC rents are not based on tenant's income but instead set by the use restriction tied to the unit. Note: Some LIHTC owners accept Section 8 voucher tenants.
To be eligible for an affordable unit in a LIHTC property, you must make no more than the income limit for that unit. LIHTC rents are not based on your income, but instead is set by the use restrictions tied to the unit.
For further information on LIHTC properties, contact Nebraska Investment Finance Authority at (402) 434-3900 or 1-800-204-6432. Use the HUD Resource Locator to find local LIHTC properties. - USDA Rural Development Multifamily Housing
U.S. Department of Agriculture (USDA) Rural Development (RD) Multifamily Housing programs helps property owners through loans and grants to rehabilitate properties for low-income, elderly, and disabled individuals and families as well as domestic farm laborers. USDA RD Multifamily Rental Assistance Program provides payments to owners of USDA-financed projects on behalf of low-income tenants unable to pay their full rent.
To search for RD Multifamily Housing Rentals in Nebraska, visit: Rural Development Multi-Family Housing Rentals. - Nebraska Investment Finance Authority's Find Help tool helps individuals find affordable housing and other services in their area.
HUD has rental assistance and housing resources through the Public Housing and Housing Choice Voucher programs.
- Public Housing provides decent and safe rental housing for eligible low-income families, the elderly and persons with disabilities. HUD provides federal aid to local Public Housing Authorities (PHA) that manage public housing for low-income residents at rents they can afford.
- Eligibility: Public Housing is limited to low-income families and individuals. A Public Housing Authority determines eligibility based on 1) annual gross income, 2) whether you qualify as elderly, a person with disabilities or as a family, and 3) U.S. citizenship or eligible immigration status.
- To apply, contact your local Public Housing Authority.
Housing Choice Voucher (commonly known as Section 8)
- The Housing Choice Voucher (HCV) program assists low-income families, the elderly, and the disabled to afford decent, safe and sanitary housing in the private market. Housing assistance is provided through HUD on behalf of the family or individual, so participants can find their own housing. You can use an HCV to pay for all or part of the rent.
- Eligibility: A Public Housing Authority will determine eligibility for the housing choice voucher program based on the total annual gross income and family size, U.S. citizenship and specified categories of non-citizens who have eligible immigration status.
- To apply, contact your local Public Housing Authority. During the application process, a Public Housing Authority will collect information on family income, assets and family composition. The Public Housing Authority will use this information to determine program eligibility and the amount of the housing assistance payment.
Homeownership
- Learn more about homebuying from HUD's website or the Consumer Financial Protection Bureau
- Speak with a HUD Approved Housing Counselor about becoming a homeowner.
A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287.
- Use the HUD Home Store to find HUD homes for sale, or you may call toll-free at (800) CALL-FHA (800-225-5342).
- USDA Rural Development local office - housing repair and rehabilitation loans.
- There are various local community-based programs and resources to help with home repairs and improvements. Learn more at Find Help.
- Nebraska Weatherization Assistance Program - provides no-cost weatherization services and low-interest loans to fund energy efficient modifications for homeowners. For more information on eligibility, please visit this link.
- If you have more questions, contact the FHA Resource Center:
Email: answers@hud.gov
Call: 1-800-225-5342
- Lead Based Paint Information
- Check if your property is in the Omaha Lead Registry. If you have questions about how you can make your property lead-safe, connect with the City of Omaha Lead Information Office at (402) 731-3045 or emailcontact@omahalead.org.
- Visit the Nebraska Department of Health and Human Services website for more information on Lead Rules and Regulations.
- Speak with a HUD Approved Housing Counselor about becoming a homeowner. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call 1-800-569-4287.
- Explore Homeowner Assistance Fund (HAF).
- Contact a local Legal Assistance Organization:
- Legal Aid of Nebraska at 1 (877) 250-2016.
- Family Housing Advisory Services at (402) 934-7921.
- Find the answer online
- Email us
- Call toll-free (800) CALL-FHA (800-225-5342)
TTY: Dial 7-1-1 (Not available in all areas) - HUD FHA Reverse Mortgage for Seniors (HECM)
- HUD Lender List
- Find Information on my FHA loan
- Use the SMART Integrated Portal to make a request and begin the subordination process (see SMART FAQs & Resources)
- Contact a Secretary-Held Mortgage Servicing Contractor
- Call toll-free (800) CALL-FHA (1-800-225-5342) or email answers@hud.gov.
Report Housing Discrimination
* The Fair Housing Act prohibits discrimination because of race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, or disability.
- Please visit the Fair Housing and Equal Opportunity Page
- File a complaint with HUD’s Office of Fair Housing and Equal Opportunity (FHEO) Office:
1. Online
2. Call (800) 347-3739
(NOTE: HUD Omaha Field Office staff are unable to assist with your fair housing case or answer your fair housing questions. Contact our regional staff for further assistance.)
My landlord or Homeowners Association says I cannot have an emotional support animal or a service/assistance animal. What can I do?
- Read HUD’s information on Assistance Animals and Fair Housing
- Visit NebraskAccess for more information on Service and Emotional Support Animals. Additional information may also be found in Legal Aid of Nebraska’s Landlord and Tenant Handbook.
- Contact the HUD Office of Fair Housing and Equal Opportunity in our HUD Great Plains Regional Office:
- Online
- Call (913) 551-6958 or (800) 743-5323
(NOTE: HUD Omaha Field Office staff are unable to assist with your fair housing case or answer your fair housing questions. Contact our regional staff for further assistance.)
Rent Relief & Eviction Resources
HUD supports many organizations that provide housing assistance and/or supportive services to people. However, HUD is not a direct service provider. For direct assistance, please refer to the following resources:
- Review HUD's Step-by-Step guide for people at risk of eviction.
- Speak with a HUD Approved Housing Counselor: A HUD Approved Housing Counseling Agency can offer customized advice to help you avoid eviction. Search online for a HUD Approved Housing Counselor near you or call 1-800-569-4287.
- To apply for assistance at Legal Aid of Nebraska, call the AccessLine® at 1-877-250-2016 or apply online at www.legalaidofnebraska.org
- Legal Aid of Nebraska's Landlord and Tenant Handbook: Review the Eviction Process in Nebraska.
- Contact Family Housing Advisory Services at (402) 934-7921.
- Emergency Rental Assistance Application & Resources. For more information about eligibility requirements, visit NebraskaRentHelp.org.
- Get Help Paying Rent and Bills.
- Find rental assistance help at Find Help.
- Find rental assistance at 2-1-1 by zip code here.
- Find local community service providers in your county that help with rental assistance.
- A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call 1-800-569-4287.
- Contact the Nebraska Low Income Home Energy Assistance (LIHEAP) toll-free at 1 (800) 383-4278, (402) 323-3900 for Lincoln, or (402) 595-1258 for Omaha. Individuals can apply for the Low Income Home Energy Assistance Program via this link.
- You may apply online for bill paying assistance at the Nebraska Department of Health and Human Services website.
- Contact your local government office.
- Find local community service providers in your county that help with utility payment assistance.
Speak to a Housing Counselor
- Becoming a homeowner
- Foreclosure assistance
- Reverse mortgages
- Home improvements/repairs to my home
- Renting
Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs.
- Search online for a HUD Approved housing counselor near you or call (800) 569-4287
- Call the FHA Resource Center at 1-800-225-5342 or email answers@hud.gov
Housing Quality & Improved Living Conditions
- Resident Information
- REAC Real Estate Assessment Center
- Lead Based Paint Information
- Find local community service providers in your county that can help with lead-based paint issues.
- USDA Rural Development local office - housing repair and rehabilitation loans.
- Community contacts - find out if your community offers home repair assistance:
- Nebraska Weatherization Assistance Program - provides no-cost weatherization services and low-interest loans to fund energy efficient modifications for homeowners. For more information on eligibility, please visit this link.
- Veterans Affairs Regional Loan Center - loans and grants to qualifying veterans to adapt an existing dwelling to meet specific needs.
- Find your local Habitat for Humanity service provider.
- There are various federal loan programs and community-based programs to help with home repairs and improvements. Learn more about HUD's Home Improvements programs.
- If you have more questions, contact the FHA Resource Center:
Email: answers@hud.gov
Call: (800) 225-5342
- Call (402) 492-3139 to speak with our Office of Public Housing staff. You may leave a voicemail with the name of the Public Housing Authority, your address, and the nature of your complaint. Our staff will respond and provide further assistance.
- Call our Office of Multifamily Housing at (913) 551-5462 or e-mail them at MFSouthwest@hud.gov. You may leave a voicemail with the name of the apartment building, your unit address, and the nature of your complaint. Our staff will respond and provide further assistance.
Disaster Resources
Immediately after a disaster, FEMA, the U.S. Small Business Administration, and other government agencies offer initial assistance. HUD then provides additional support for ongoing recovery through programs and partnerships.
- Register with FEMA online
- Register through FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to www.fema.gov/about/news-multimedia/mobile-products
- Call (800) 621-3362. Phone lines are open 7 a.m. to 7 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.
- Reach out to your local Red Cross
- HUD Disaster Resources
- HUD Disaster Line: Call 1-800-304-9320 or email recovery@hud.gov
- Speak with a HUD Approved Housing Counselor. A HUD Approved Housing Counseling Agency can offer advice customized to your housing needs. Search online for a HUD Approved Housing Counselor near you or call (800) 569-4287
Native American Programs
- Contact my Local ONAP Office
- All ONAP Funding Programs that are available
- Reach out to your local ONAP Staff
- Apply for Tribal HUD VASH
My Local Office Information
For assistance at all times, we encourage you to utilize the self-help resources above.
If you are unable to have your questions answered from the resources above, please click on the Need More Help button below to contact your local office for further assistance.
Edward Zorinsky Federal Building
Suite 329
1616 Capitol Avenue
Omaha, NE 68102-4908
Phone: (402) 492-3100
TTY: Dial 7-1-1 (Not available in all areas)
Fax: (402) 492-3150
Kathryn “Kitty” Amaya, Field Office Director
Interested in learning more about what HUD is doing in your community?
⚠ In Crisis? Call or Text 988
HOUSING INSTABILITY CAN BE VERY DISTRESSING
If you are struggling, in crisis, or need help for yourself or someone else, please call or text 988 or visit 988lifeline.org to get connected with a trained listener. This lifeline provides emotional support to people who are experiencing emotional distress 24 hours a day, 7 days a week, in the United States.
SAMHSA Helpline:
This Helpline provides 24-hour free and confidential help. You can get treatment referrals and information about mental health and drug or alcohol use disorders, prevention, and recovery in English and Spanish.
- Call: 1-800-662-4357
- TTY: 1-800-487-4889
- Text your ZIP code to: 435748
- Visit SAMHSA's National Helpline