13 August 2024
Child’s bedroom window boarded up for 4 years as Ombudsman shares learning from severe maladministration on windows
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Wooden white house toy and construction tools on wooden background with copy space.Real estate concept, New house concept, Finance loan business concept, Repair maintenance concept
1 August 2024
The Housing Ombudsman has launched its latest ‘Call for Evidence’ to inform its next Spotlight report, titled ‘Repairing Trust’, which will explore common issues in housing maintenance.
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30 July 2024
The Housing Ombudsman has launched a special investigation into Lewisham Council following a high maladministration rate, including a significant number of severe maladministration findings, and some compliance issues.
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Destination - London (with magnifying glass). Tourist conceptual image
25 July 2024
The Housing Ombudsman has released its latest Insight report, looking into complaints within Greater London.
Continue reading about Half of complaints raised in London, as Ombudsman shares lessons for landlords
18 July 2024
Ombudsman urges ethical complaint culture as non-compliance with handling orders rises
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16 July 2024
Repairs systems and patch sizes amongst vast changes A2Dominion are making following Ombudsman order
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11 July 2024
The Housing Ombudsman has expressed deep concerns about the handling of window-related complaints in the social housing sector, leading to an open letter being written to social housing Chief Executives.
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10 July 2024
Housing Ombudsman and Regulator of Social Housing set out how they will continue to work together
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9 July 2024
Ombudsman highlights lessons from 27 landlords as it releases severe maladministration report on leaks
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21 May 2024
Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report
Continue reading about Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report