Publication Scheme
What we publish
Most of the information listed below is available on this website and can be found by following the link given.
If you cannot find the information you are looking for in any of the categories below, you can make a request under the Freedom of Information Act by emailing dpo@housing-ombudsman.org.uk
Helpful Links
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Who we are and what we do
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Contact us
Call us on 0300 111 3000
Our phone line opening hours are:
Monday, Tuesday, Wednesday, Friday 9am - 5pm
Thursday 9am - 3.30pm
Lines are closed for staff training every Thursday from 3.30pm to 5pm.
Calls are recorded for training and monitoring purposes.
Housing Ombudsman Service
PO Box 1484
Unit D
Preston
PR2 0ET -
What we spend and how we spend it
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The services we offer
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Policies and guidance
Our policies and guidance covering casework, employment and recruitment and service delivery.
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Performance
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How we look after your data
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Freedom of information
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Contact the Information Governance Team
For Data Protection compliance issues contact dpo@housing-ombudsman.org.uk
For access to information or data subjects’ rights requests contact inforequests@housing-ombudsman.org.uk