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Higher Logic Podcast

The Member Engagement Show

The Member Engagement Show is the podcast for association professionals tasked with boosting retention, gaining new members, and deepening member engagement. Guests share expert advice on the many facets of building and providing ongoing value to members. You’ll come away from each episode with strategies proven to transform your association or organization.

Featured Episodes

  • September 2024

    Lessons from the 2024 Association Community Benchmark Report

    During this episode, we dive into Higher Logic's 2024 Association Community Benchmark Report, and expert community advisors Tiffany Moule and Kimmie Harrington share tips for improving your community performance and member engagement.

  • Customer watching Higher Logic microsite training

    August 2024

    Tapping the Power of Microsites for Associations

    Higher Logic Senior Advisor of Customer Success, Kristen Parody, and Higher Logic Customer Success Manager, Cate Sauer share tips for how associations can manage and engage groups, chapters, and events by using dedicated microsites.

  • Innovation

    May 2024

    AI for Associations with Conor Sibley

    Higher Logic's Chief Technology Officer, Conor Sibley, shares his knowledge of emerging technologies, types of AI that go beyond generative AI, ways associations can use AI to personalize member experiences, and a look at Higher Logic’s new AI toolset.

  • June 2024

    Association Credential Programs with Heather McNair

    Heather McNair, CEO of Cloud Generation, shares tips from her long career working on association communities and for administering certification, certificate, and credential programs.

  • May 2024

    Learning from 10+ Years of Community with Diana Mertz

    Diana Mertz, Sr. Director of Membership and Engagement with the American Staffing Association shares tips and lessons learned from 15 years' experience in association management and over 10 years working with ASA's online community.

Give member groups their own personalized space in your community with Component and Chapter solutions.

Related Resources

17 min read

Tags: Report

The 2024 Association Community Benchmark Report

Compare your association’s community performance with others in the industry with Higher Logic’s 2024 Association Community Benchmark.

Get Your Copy

9 min read

Tags: Success Kit

Community Manager Toolkit

We’ve put together a collection of resources to help you leverage proven community strategies and cultivate the skills that make a great community manager!

View Resources

Tags: Video

How do I engage and empower my components?

Are you unsure of how to provide your association chapters, components, or groups with the right information, just for them? Check out the short video and resources for tips on where to begin.

Watch Now

18 min read

Tags: Report

The 2023 Association Email Benchmark Report

Explore email insights specifically for marketers in the association industry. Understand current trends and improve membership marketing.

Download Your Copy

12 min read

Tags: Guide

Higher Logic Thrive Community Lookbook

Explore examples of online community designs for associations built using Higher Logic Thrive.

Get Inspired

18 min read

Tags: Report

The 2023 Member Experience Report

We surveyed 350 association members to ask them what they value from most from their associations.

Download Your Copy

Optimize and automate your complete certification program - from applications to recertification - with Higher Logic Thrive Credentialing, powered by Cloud Generation.