THE SALVATION ARMY, a California Corporation
Doing the Most Good
Programs and results
What we aim to solve
The Salvation Army Western Territory is at the front lines of poverty alleviation in the US. In fact, our services touch every zip code across the thirteen Western US states, helping us achieve our mission of meeting human need wherever, whenever and however we can. Our programs and services are designed with the needs of each location in mind; no two communities are exactly the same. We have residential drug and alcohol centers, homeless shelters, transitional living programs, and permanent supportive housing for people who need stabilizing before they can return to their communities and families. Our centers offer case management that teach people the life skills they'll need to live independently. We also have weekly meals and food pantries for low-income individuals, and senior citizens, in addition to enrichment programs and services for youth, families and adults at our local churches.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Basic Needs Case Management and Long-Term Poverty Alleviation
The Salvation Army understands that needs vary greatly from community to community, and family to family. Because of this, we are dedicated to poverty alleviation efforts, and provide a range of basic needs services across the country. Our BASIC NEEDS programs are tailored to meet the immediate needs of the area and people they serve, whether it’s utility or rental assistance, providing clothing and other household items, seasonal services, or employment help. We work to fill the need gaps and help individuals and families attain stability. Through CASE MANAGEMENT and our basic needs services, we strive to help anyone in need overcome any crises they may be facing. Basic needs stability is essential to combating poverty, which is why these services are so important to us. The help our basic needs services provide lay the groundwork for LONG-TERM POVERTY ALLEVIATION efforts, like The Salvation Army’s PATHWAY OF HOPE program, which works to create a path out of poverty and break the cycle of INTERGENERATIONAL POVERTY. These long-term solutions help end a host of related struggles: hunger, addiction, housing insecurity, mental illness, unemployment, educational voids, and various forms of abuse. Through this holistic approach, we’re able to interrupt the root causes of poverty to make a lasting impact on an individual or family’s long-term self-sustainability.
Hunger Relief
People that struggle with hunger don't always know where their next meal is coming from. They live with high food insecurity, which has an impact on all facets of their daily lives. To help mitigate the widespread issue of food insecurity, The Salvation Army serves more than 56 million meals annually via a wide variety of programs. Through our food pantries, corps kitchens, mobile meal units, sit-down and summer feeding programs, first ever grocery store, and community gardens we work to help and serve anyone in need. We design our services based on local need, which varies greatly from community to community. The one constant with our hunger programs is the belief in the need to mitigate hunger in the United States and role that combating it plays in overall poverty reduction. Whether it’s a food pantry offering free fresh produce and groceries to communities that lack access to these goods due to being in a “food desert,” meal programs that provide nutritious, hot meals and valuable human interaction, or our nutrition education programs, our hunger relief efforts are far reaching.
Housing and Homelessness Services
Since its origin, The Salvation Army has sought to house people suffering the hardships of poverty and homelessness. The Salvation Army offers a broad range of housing and homelessness services for individuals, families, and youth. For homeless populations, The Salvation Army provides varying levels of housing, from emergency shelter to permanent supportive housing. Emergency shelters offer people experiencing homelessness a safe, clean, and hospitable place to sleep and receive meals. Caseworkers assist both people experiencing homelessness and those in eminent danger of homelessness with emergency service funds and counseling. The Salvation Army either serves as the Continuum of Care (CoC) lead or works with the Continuum of Care (CoC) for coordinated entry of those experiencing homelessness to be referred to the right form of housing to meet their needs. Large shelters offer interim care for homeless individuals and families. When appropriate Rapid Re-Housing is implemented assisting individuals, families, and youth to be housed quickly. The Salvation Army sustains several forms of transitional housing facilities with different entry requirements and different lengths of stay. Additionally, The Salvation Army operates programs to maintain stably housed individuals, family, and youth through Housing Opportunities for Persons With AIDS (HOPWA), Grant Per Diem (GPD), and Supportive Services for Veteran Families (SSVF). Homelessness supportive services such as education, job training, counseling, meals, and clothing are available to people experiencing homelessness or at risk of homelessness. Lastly, The Salvation Army’s disaster response and recovery often operates temporary shelters in, or near, the areas affected by fire, hurricane, flooding, or other disaster.
Drug and Alcohol Rehabilitation
For more than 100 years The Salvation Army’s drug and alcohol rehabilitation programs have provided spiritual, clinical, social, and emotional assistance for men and women recovering from substance abuse. Adult Rehabilitation Centers (ARC), Harbor Lights, and other Salvation Army rehabilitation programs offer residential housing, work training, group and individual therapy, medical treatment, and more, all in a clean, wholesome environment. The physical and spiritual care that program participants receive prepares them to re-enter society and return to gainful employment. Many of those who have been rehabilitated are reunited with their families and resume a normal life. Each program participant is provided with a clean and healthy living environment, good food, work training, leisure time activities, group and individual counseling, spiritual direction, and resources to develop life skills and a personal relationship with God as provided by Jesus Christ.
Emergency Disaster Services
The Salvation Army has served first responders and survivors of every major natural disaster in the United States since the Galveston hurricane in 1900. With a physical presence in nearly every zip code across the country, The Salvation Army is there before, during, and after a disaster strikes, providing for the immediate and long term needs of the community in any situation. Our army in the Western Territory of the United States stands ready to help with hot meals, shelter, emotional and spiritual care, and more. The Salvation Army will continue to serve whenever the next disaster hits.
Christmas and Holiday Assistance
The Salvation Army’s traditional Red Kettle is an integral part of the Christmas scene, with millions of dollars donated each year to aid individuals and families in need. Donations and financial assistance provide Christmas dinners, clothing, and toys for families in need, including families of prisoners. The Angel Tree program allows angel adopters to purchase specific gifts requested by the parent of the angel they have selected. Volunteers distribute gifts to individuals in hospitals and nursing homes, and shelters are open for sit-down dinners. The Salvation Army endeavors to bring spiritual light and love to those it serves at Christmas so that the real meaning of the season is not forgotten. Many families receive aid over a period of months after the Christmas season, as well as people struggling with difficult family, emotional, or employment problems. Because we want to respond to the varying needs of the communities in which we serve, all our holiday assistance programs are administered locally.
Anti-Human Trafficking Services
The Salvation Army is deeply committed to the modern-day fight against human trafficking (for sexual and labor purposes) and commercial sexual exploitation innately linked to sexual trafficking. This commitment emerges from The Salvation Army's mission, to preach the gospel of Jesus Christ and meet human needs in His name without discrimination, and is rooted in the organization's early history. The Salvation Army was founded in London, England, in 1865 by the husband and wife team of Catherine and William Booth. Upon learning of the desperate needs of women and children at risk of or already caught up in organized commercial sexual exploitation, The Salvation Army responded by opening homes for women and girls and developing intensive "Rescue Work." Within thirty years, Salvation Army rescue homes grew from one to 117.
Further, The Salvation Army participated in the planning and execution of an undercover investigation into the trafficking of young girls for prostitution - a detailed account of which was published in July 1885 by the Pall Mall Gazette in a series of articles called, "The Maiden Tribute of Modern Babylon." The series stirred public opinion in support of the Criminal Law Amendment Act, a measure which, when passed in August 1885, raised the age of consent from 13 to 16 (although reformers sought 18). The Salvation Army's advocacy efforts were a major catalyst in the bill's passage. Now, more than a century later, The Salvation Army in the United States and abroad is part of a reviving movement for the abolition of sex trafficking and other forms of commercial sexual exploitation. The Salvation Army maintains safe haven homes and apartments for victims of human trafficking where supportive services and trauma-informed care are provided, and works with other local governments and partner organizations to provide safe spaces and resources. For additional information on this topic, visit https://sajustice.us
Kroc Corps Community Centers
In 1998, Mrs. Joan Kroc, widow of McDonald's founder Ray Kroc, donated $90 million to The Salvation Army to build a comprehensive community center in San Diego, California. Her goal was to create a center, supported in part by the community, where children and families would be exposed to different people, activities and arts that would otherwise be beyond their reach. Completed in 2001, the center sits on 12 acres and offers an ice arena, gymnasium, three pools, rock climbing walls, a performing arts theatre, an internet-based library, computer lab, and a school of visual and performing arts. When Mrs. Kroc passed away in October 2003, she left $1.5 billion - much of her estate - to The Salvation Army, by far the largest charitable gift ever given to the Army, and the largest single gift given to any single charity at one time. The money was designated to build a series of state-of-the-art Salvation Army Ray and Joan Kroc Corps Community Centers nationwide patterned after the San Diego center. There are now 26 Kroc Corps Community Centers around the country. The Western Territory is home to Kroc Centers in San Diego, CA, Honolulu, Hawaii, Coeur d’Alane, Idaho, San Francisco, CA, Salem, Oregon, Suisun City, CA, and Phoenis, AZ. Learn more about these community centers at www.kroccenter.org
Youth Education and Recreational Services
The Salvation Army operates hundreds of after school programs in low and moderate-income neighborhoods across the country, including several Boys and Girls Clubs. These programs provide children with a safe place to play and learn in a supervised and constructive environment. In many cases The Salvation Army will provide sports, arts, and music programs, which may not be available in the local school systems. In addition, more than 100,000 children from low-income families enjoy fresh air, exercise and new friendships each year at Salvation Army summer camp programs. The camping experience is more than just a pleasant vacation. Children learn new skills and self-reliance; trained counselors who understand their emotional needs and problems help them to mature. Camp Activities include learning to swim, adventure and scouting, arts and crafts, music development, and sports.
Vulnerable Populations
--VETERANS-- Every year The Salvation Army serves thousands of veterans in need. The ministry of The Salvation Army to members of the military has grown from serving coffee and doughnuts to soldiers on the front lines in World War I to providing various programs to serve these men and women who have served us so valiantly.
Services rendered to veterans are as unique as the communities they live in. They range from housing assistance, job training, and drug and alcohol treatment to lending assistance with wheelchairs and getting veterans outside for some fresh air by experiencing a weekend at camp. The Salvation Army provides extensive transitional and permanent housing for veterans through Supportive Services for Veteran Families (SSVF) and the Grant and Per Diem Programs (GPD) across the country. From coast to coast, Salvation Army programs recognize the sacrifices our veterans have made for their country.
--CORRECTIONAL SERVICES-- Through cooperative arrangements with prison, probation, and parole officials throughout the country, The Salvation Army plays an important role in prison rehabilitation and crime prevention. Depending on the community and the agreements in place, offenders may be diverted from prison and allowed to instead participate in a Salvation Army program. Services for those incarcerated include: Bible correspondence courses, drug and alcohol rehabilitation, pre-release job-training programs, material aid and spiritual guidance to both offenders and their families. The Salvation Army offers a variety of re-entry programs to those being released, including drug and alcohol rehabilitation, transitional housing, shelters, work release and parole programs. --ELDERLY SERVICES-- Each year, almost 1 million older adults are served by The Salvation Army. In corps community centers throughout the nation, older adults gather to share interests, develop new skills, and enjoy the company of their peers. The Salvation Army meets their needs in many ways, including educational classes, day care, hot-lunch programs, pre-retirement seminars, and more. Each center provides a variety of activities to meet diverse needs. Residential facilities provide apartments and affordable housing for low-income older adults to age-in-place. Here, in an atmosphere of understanding and respect, new friendships are formed and talents discovered.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of bed nights (nights spent in shelter)
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups
Related Program
Housing and Homelessness Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Fiscal year runs Oct-Sept. Bed nights include at SA facility or SA run facility
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Age groups, Ethnic and racial groups, At-risk youth, Economically disadvantaged people, Victims of disaster
Related Program
Vulnerable Populations
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total dollars received in contributions
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Vulnerable Populations
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
This includes individual giving, foundations, corporate and special events
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
On any given night in the US, 553,000 people are homeless. They are men, women, and children. They are single and they are married. They are from every ethnic group, they come from a wide variety of economic and social backgrounds, and every on of their stories is unique. In short, they are just like us.
And while the reasons for their plight run the gamut, even the briefest visit to some of the cities in the Western US will convince you that the problem is getting worse. In fact, it's a humanitarian crisis in cities across the Western US. HUD reports that between 2016 and 2017 alone, the number of “unsheltered” homeless people grew by 9 percent.
That’s why, beginning in 2019, the Western Territory committed to doubling our current impact on homelessness through The Way Out initiative. In order to do that, we are developing more programs that prevent homelessness, operating emergency shelters, opening transitional housing, and building permanent supportive housing.
What are the organization's key strategies for making this happen?
The Salvation Army has nine regions (we call them divisions) in the Western US, all with the leadership and expertise to rise to the challenge of impacting homelessness through our Way Out Initiative. Each division has an advisory board with professionals drawn from a variety of fields who volunteer their time and talent.
The Salvation Army also has relationships with major corporations, government agencies and other stakeholders who want to make an impact on homelessness.
We believe that the only way for us to make an impact on homelessness is to work together. No matter the role of each organization, they have a part to play, but we must combine our efforts to get it done.
What are the organization's capabilities for doing this?
The Salvation Army has 154 years of services across the globe - now in 130-plus countries - and the experience, the reach and the personnel to expertly care for people who are struggling to make ends meet.
The Way Out Initiative is aimed at doubling our impact on homelessness by maximizing the resources we already have in place and building more.
Currently we operate the following - with a plan to do even more:
We have 65 short and long-term residential programs for homeless individuals and families, including veterans
We have 14 drop-in centers for homeless individuals
We have 122 social service centers that offer utility, rental and food assistance and help individuals remain housed
We have 38 multi-unit apartment buildings for low-income senior citizens
We have 38 residential rehabilitation programs that serve adults with substance use disorders
We have 7 anti-human trafficking programs
What have they accomplished so far and what's next?
One of the strengths of The Salvation Army is that since no two communities are exactly the same, neither are our services. Throughout the Western US, we've established helpful programming in several services categories that help people who are already homeless or hungry, or in danger of becoming so.
We have 65 short and long-term residential programs for homeless individuals and families, including veterans
We have 14 drop-in centers for homeless individuals
We have 122 social service centers that offer utility, rental and food assistance and help individuals remain housed
We have 38 multi-unit apartment buildings for low-income senior citizens
We have 38 residential rehabilitation programs that serve adults with substance use disorders
We have 7 anti-human trafficking programs
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
THE SALVATION ARMY, a California Corporation
Board of directorsas of 08/02/2024
Commissioner Kenneth Hodder
The Salvation Army National Headquarters
Term: 2020 -
Commissioner Doug Riley
The Salvation Army Western Territory
Term: 2020 -
Douglas Riley
The Salvation Army
Ivan Wild
The Salvation Army
Colleen Riley
The Salvation Army
Eddie Vincent
The Salvation Army
Genevera Vincent
The Salvation Army
Jennifer Wild
The Salvation Army
Kelly Pontsler
The Salvation Army
Philip Lum
The Salvation Army
Debbie Lum
The Salvation Army
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
No data
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data