Our Commitment to the Responsible Innovation and Development of AI
Leveraging technological advances like generative AI enables us to help people communicate more effectively in more ways. We do so with an ongoing commitment to privacy, security, and ethics.
Jump to section:
Commitment to Responsible AI
Our Principles in Practice
Partnering With Our Community
Additional Trust and Privacy Resources
Jump to section:
Commitment to Responsible AI
Our Principles in Practice
Partnering With Our Community
Additional Trust and Privacy Resources
Commitment to Responsible AI
At Grammarly, we’re guided by the belief that AI innovations should enhance people’s skills while respecting personal autonomy and amplifying the intelligence, strengths, and impact of every user.
Innovating to serve the needs of people
We take a value-driven approach to building AI-enabled communication technology. We leverage AI and other technologies only to address actual challenges people face in communicating their ideas and being understood as intended.
Developing a product with intention
We build products and models with checks and balances to prioritize privacy, safety, and fairness. We rigorously evaluate our work to anticipate its impact on our users and communities.
Safeguarding user data and trust
People trust us with their words, and we earn their trust by putting data security and privacy at the core of our business and our product. With 15 years of experience developing best-in-class AI communication assistance, we will always go to great lengths to ensure user data is encrypted, private, and secure. Users can control whether their content is used to improve our models, and we do not allow any partners or third parties to use our customers’ content to train their models or improve their products.
Ensuring user autonomy
We put users in control of their experience. AI is a tool that helps augment communication, but it can’t do everything. People are the ultimate decision-makers and experts in their own relationships and areas of expertise. Our commitment is to help every user express themselves in the most effective way possible.
Our Principles in Practice
Promising to never sell
user data
When you use Grammarly’s products, you’re trusting us to handle your personal information with care. This means that we do not and will not sell your data. We make money by selling subscriptions to our services.
Filtering content
to reduce harm
Using a combination of technologies, we filter generative AI and natural language suggestions to address issues, such as hate speech, should they arise. Our integrations and models help generate more effective text and reduce risks in input and output.
Mitigating bias and
fostering inclusion
We are committed to building models using quality data sets that undergo bias and fairness evaluations. We design and develop products with our team of analytical linguists who apply research and expertise to minimize bias and apply user feedback.
Practicing deliberate
software development
Every new feature goes through a rigorous risk-assessment process, including hands-on linguists reviewing output to identify potential risks. Once any risks are assessed, feature teams are required to make updates.
Partnering With Our Community
When you share generated content or suggestions with us that you believe to be offensive, we get better. Together, we’ll make generative AI technology safer and more inclusive.
Encountering harmful or inaccurate content
If you encounter content or suggestions that you believe to be incorrect or harmful, please report them by clicking the flag in the lower-right corner of the Grammarly window and choosing your preferred option. Your input enables us to continually monitor and make improvements over time, ensuring our products promote inclusive, accurate communication.
Harmful content product animation
Practical applications for the classroom
Students can improve their communication skills and career outcomes using AI-powered tools to help with brainstorming and ideation. Each institution or educator can help clarify the role of AI-enabled technology in their classrooms, and students should maintain their commitment to academic integrity.
The Enterprise Guide for Responsible AI
Learn how to deploy AI in a way that maximizes its potential for your business without compromising your organization's ethics or safety.
Additional Trust and
Privacy Resources
Trust Center
Visit our Trust Center to explore the measures we take to protect your information, including globally recognized safety and privacy compliance standards.