Terms & Conditions | Graceland.com
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Visit Graceland

Plan your ultimate trip to Graceland with our Plan Your Visit tool. View tours, options, and much more in order to create an experience fit for the king himself!

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MAP & DIRECTIONS

Graceland Parking

3717 Elvis Presley Blvd.
Memphis, TN 38116

Only 10 minutes from downtown and 3 minutes from the Memphis Airport.

The Guest House at Graceland

3600 Elvis Presley Blvd.
Memphis, TN 38116

See a Graceland property map

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Graceland Hours

DAILY:  9:00 am to 4:00 pm

Last mansion tour starts at 4:00 pm. 

See additional information

Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. THESE TERMS AND CONDITIONS OF USE GOVERNS YOUR USE OF THE WEBSITE LOCATED AT WWW.GRACELAND.COM

By using this Website, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site. We reserve the right, at our discretion, to change these terms at any time. Please check these terms periodically for changes. Your continued use of Graceland.com following the posting of changes to these terms (including the Graceland.com Privacy Policy and Rules) will mean you accept those changes. 

Your Registration 
To access this Website or some of the resources it has to offer, you may be asked to provide registration details. It is a condition of use of this Graceland.com that all the details you provide will be correct, current, and complete. If we believe the details are not correct, current, or complete, we have the right to refuse you access to Graceland.com, or any of its resources, and to terminate or suspend your account, if applicable. 

Restrictions on Use of Materials 
This site is owned and operated by Elvis Presley Enterprises, Inc. (referred to as “EPE,” “we,” “us,” or “our” herein). No material from Graceland.com or any website owned, operated, licensed, or controlled by EPE may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way., except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. All trademarks, service marks, trade names, and copyrights on this Website are proprietary to EPE or used with permission from third party rights holders. EPE respects the intellectual property rights of others and asks users of Graceland.com to do the same. Modification of the materials or use of the materials for any other purpose is a violation of EPE’s copyright, trademarks, and other proprietary rights. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. In addition, direct linking, deep linking, framing, page-jacking, meta-tagging, and using a robot, spider, or automated device of any kind to monitor or copy our Website is strictly prohibited. 

In the event you download software from the site, the software, including any files, images, audio-visual materials incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by EPE, and EPE does not transfer title to the Software to you. EPE retains full title to the Software, and all intellectual property rights therein. You may not redistribute, sell, de-compile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form. 

If you believe that any content appearing on Graceland.com infringes your copyright rights, we at Graceland.com want to hear from you. Please forward the following information in writing to EPE at the address listed above: 

(a) your name, address, telephone number, and e-mail address; 
(b) a description of the copyrighted work that you claim has been infringed; 
(c) the exact URL or a description of each place where alleged infringing material is located; 
(d) a statement by you that you have a good faith belief that the disputed use has not been authorized by you, your agent, or the law; 
(e) your electronic or physical signature or the electronic or physical signature of the person authorized to act on your behalf; and 
(f) a statement by you made under penalty of perjury, that the information in your notice is accurate, that you are the copyright owner or authorized to act on the copyright owner's behalf. 

EPE seeks to preserve any and all exemptions from liability that may be available under the copyright law, but does not necessarily stipulate that it is a service provider as defined in USC section 512(c) or elsewhere. 

Submissions 
EPE is always interested in hearing from you regarding our business products and services. Although we welcome your comments, EPE and its subsidiaries do not accept or consider unsolicited creative ideas, suggestions, submissions, or materials that are sent to us in any format and by any means of transmission (including email), other than those that we have specifically requested. Any such material will either be sent back to you or discarded. 

We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by EPE or its subsidiaries might seem to others to be similar to their own creative work. It has been our experience that while you may believe that a submission or idea is unique, in many cases, such submission or idea resembles other submissions or ideas that EPE or its subsidiaries have received, whether solicited or unsolicited, or are similar to projects that are being created by or on behalf of EPE or its subsidiaries. While we do value your feedback on our business products and services we request that you be specific in your comments on those products and services. Therefore, please do not send unsolicited submissions of any kind to EPE, including, without limitation, any unsolicited creative suggestions, stories or ideas, concepts, notes, screenplays, formats, artwork, or other similarly-related materials. 

Please note that if, despite our request, you send to use or transmit via email or through our Website unsolicited creative suggestions, stories or ideas, concepts, notes, screenplays, formats, artwork, or other similarly-related materials (collectively, the "Submissions"), such Submissions are and will be treated as non-confidential and non-proprietary and EPE and its subsidiaries will not be liable for any use or disclosure. Without limitation of the foregoing, to the extent it has the legal right, EPE shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions or any other person or entity. In addition, you warrant that all so-called “moral rights” in those materials have been waived. 

From time to time, areas on Graceland.com may expressly request submissions of concepts, stories, or other potential content from you ("Invited Submissions"). Where this is the case, please carefully read any specific rules or other terms and conditions which appear elsewhere on graceland.com to govern those submissions ("Additional Terms"), since they will affect your legal rights. If no Additional Terms govern those submissions, then these Terms of Use will apply in full to any Invited Submissions you make. 

Public Communication 
You shall not upload to, distribute through, or otherwise publish through Graceland.com any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise give rise to liability or violate any law. 

It is our policy to respect the privacy of all guests. Therefore, in addition to the privacy of Registration data (see our Privacy Policy and Rules below), we will not monitor, edit, or disclose the contents of a guest’s e-mail unless required in the course of normal maintenance of Graceland.com and its systems or unless required to do so by law or in the good-faith belief that such action is necessary to: (1) comply with the law or comply with legal process served on EPE; (2) protect and defend the rights or property of EPE; or (3) act in an emergency to protect the personal safety of our guests or the public. Guests shall remain solely responsible for the content of their messages. 

Please act responsibly when using Graceland.com. You may only use Graceland.com and its contents for lawful purposes and you are prohibited from storing, distributing or transmitting any unlawful material through this site. You may not collect or store personal information regarding other users. You recognize that storing, distributing or transmitting unlawful material could expose you to criminal and/or civil liability. You agree that if a third party claims that material you have contributed to the site is unlawful, you will bear the burden of establishing that it is lawful. You understand and agree that all materials publicly posted (other than by EPE) or privately transmitted on or through Graceland.com are the sole responsibility of the sender, not EPE, and that you are responsible for all material you upload, post or otherwise transmit to or through Graceland.com. 

Third-Party Websites 
This Website may link you to other websites on the Internet. These websites may contain information or material that some people may find inappropriate or offensive. These other websites are not under the control of EPE, and you acknowledge that (whether or not such websites are affiliated in any way with EPE) that EPE is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such websites. The inclusion of such a link does not imply endorsement of any site by EPE or any association with its operators. EPE does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you irrevocably waive any claim against us with respect to such Websites. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties. 

Jurisdictional Issues 
This site is controlled and operated by EPE from its offices within the State of Tennessee, United States of America. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. 

EPE makes no representation that materials or other content on Graceland.com are appropriate or available for use outside the United States, its territories, possessions and protectorates. If you choose to access Graceland.com from other locations you do so on your own initiative and at your own risk. You are responsible for complying with local laws, if and to the extent local laws are applicable. You specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country you reside in. 

Disclaimers 
THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. EPE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EPE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTIONESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT EPE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. 

Limitation of Liability 
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL EPE BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF EPE OR AN EPE AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EPE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE. 

Other 
These terms shall be governed by and construed in accordance with the laws of the State of Tennessee. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Shelby County, Tennessee, and you consent to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unenforceable for any reason, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties. 

How to Contact Us 
Graceland.com is controlled and operated by Elvis Presley Enterprises Inc. Please forward any comments or complaints or any questions regarding privacy to 3734 Elvis Presley Boulevard, Memphis, Tennessee 38116 or email us at [email protected]