{"id":47848,"date":"2021-11-11T14:35:27","date_gmt":"2021-11-11T06:35:27","guid":{"rendered":"https:\/\/www.grab.com\/ph\/?post_type=policy&#038;p=47848"},"modified":"2024-01-24T16:28:05","modified_gmt":"2024-01-24T08:28:05","slug":"privacy-notice","status":"publish","type":"policy","link":"https:\/\/www.grab.com\/ph\/terms-policies\/privacy-notice\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"47848\" class=\"elementor elementor-47848\" data-elementor-post-type=\"policy\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2caefc9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2caefc9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b712ec3\" data-id=\"b712ec3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b42fbe5 elementor-widget elementor-widget-gfb-breadcrumb\" data-id=\"b42fbe5\" data-element_type=\"widget\" data-widget_type=\"gfb-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    <div class=\"gfb-breadcrumb\">\n      <ul>\n                  <li>\n                          <a href=\"https:\/\/www.grab.com\/ph\/terms-policies\/\">Terms and Policies<\/a>\n                            \n          <\/li>\n                  <li>\n                         <a href=\"#\" class=\"active\">Privacy Notice<\/a>\n                            \n          <\/li>\n              <\/ul>\n    <\/div>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f7f549 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f7f549\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8ff0541\" data-id=\"8ff0541\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a0ca57 elementor-widget elementor-widget-heading\" data-id=\"7a0ca57\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Notice<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd131e7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cd131e7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31c83d0 elementor-widget elementor-widget-heading\" data-id=\"31c83d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Effective Date: 30 October 2023<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d01c22\" data-id=\"2d01c22\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-88d0351 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"88d0351\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-adab0a2\" data-id=\"adab0a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-579ccce elementor-widget elementor-widget-text-editor\" data-id=\"579ccce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">This Privacy Notice and its Addendum(s) (\u201c<\/span><b>Privacy Notice<\/b><span style=\"font-weight: 400\">\u201d) describe how Grab Holdings Limited, its respective subsidiaries, affiliates, associated companies and jointly controlled entities (collectively \u201c<\/span><b>Grab<\/b><span style=\"font-weight: 400\">\u201d, \u201c<\/span><b>we<\/b><span style=\"font-weight: 400\">\u201d, \u201c<\/span><b>us<\/b><span style=\"font-weight: 400\">\u201d or \u201c<\/span><b>our<\/b><span style=\"font-weight: 400\">\u201d) collect, use, process and disclose your Personal Data through the use of Grab\u2019s mobile applications and websites<\/span> <span style=\"font-weight: 400\">(respectively \u201c<\/span><b>Apps<\/b><span style=\"font-weight: 400\">\u201d and \u201c<\/span><b>Websites<\/b><span style=\"font-weight: 400\">\u201d), as well as products, features and other services globally, operated by Grab (collectively, \u201c<\/span><b>Services<\/b><span style=\"font-weight: 400\">\u201d).<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/p><p><span style=\"font-weight: 400\">This Notice applies to our consumers, agents, vendors, suppliers, partners (such as driver, delivery and merchant partners), contractors and service providers (collectively \u201c<\/span><b>you<\/b><span style=\"font-weight: 400\">\u201d, \u201c<\/span><b>your<\/b><span style=\"font-weight: 400\">\u201d or \u201c<\/span><b>yours<\/b><span style=\"font-weight: 400\">\u201d).<\/span><\/p><p><span style=\"font-weight: 400\">\u201c<\/span><b>Personal Data<\/b><span style=\"font-weight: 400\">\u201d is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information, employment information and financial information.<\/span><\/p><p><span style=\"font-weight: 400\">We typically collect, use, disclose or otherwise process your Personal Data in accordance with this Privacy Notice with your consent, or in compliance with applicable laws, such as where:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">it is required for us to comply with legal requirements;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">it is required for us to enter into or perform a contract with you; and\/or<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">for our legitimate interests or the legitimate interests of any other persons, including but not limited to for the purposes set forth in this Privacy Notice.<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24d2c5b elementor-widget elementor-widget-menu-anchor\" data-id=\"24d2c5b\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a1\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f88caf elementor-widget elementor-widget-text-editor\" data-id=\"0f88caf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>I. COLLECTION OF PERSONAL DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We collect Personal Data about you in the ways listed below. We may also combine Personal Data collected via these various channels:<\/span><\/p><h2><span style=\"font-weight: 400\">You provide your Personal Data to us<\/span><\/h2><p><span style=\"font-weight: 400\">We collect your Personal Data when you provide it to us. For example, when you:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">complete a user profile or registration forms (such as your name, contact information and other identification information where needed);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">provide information to assess your eligibility to provide services as a Grab driver partner or delivery partner (such as your driver\u2019s license information, vehicle information and background check results);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">interact with our social media pages (such as your <\/span><span style=\"font-weight: 400\">social media account ID, profile photo and any other publicly available data)<\/span><span style=\"font-weight: 400\">;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">participate in contests or events organised by us (such as the <\/span><span style=\"font-weight: 400\">pictures, audio, or videos you may submit, which may include images of yourself)<\/span><span style=\"font-weight: 400\">;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">verify your identity through various means (such as social media logins, submission of selfie images or independently verified payment card information);\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">fill up demographic information in surveys (such as your age, gender, and other information you may volunteer such as your marital status, occupation and income information); and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">agree to take a ride with in-vehicle audio and\/or video recording features.<\/span>\u00a0<\/li><\/ul><h2><span style=\"font-weight: 400\">When our services are used<\/span><\/h2><p><span style=\"font-weight: 400\">Personal Data may be collected through the normal operation or use of our Apps, Websites and Services. Some examples are:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">your location information;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">feedback, ratings and compliments;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">transaction information (such as payment method);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">information about how you interacted with our Apps, Website or Services (such as features used and content viewed);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">device information (such as hardware model and serial number, IP addresses), file and app names and versions, GPS location, IMEI number, and advertising identifiers or any information that may indicate device or app modification);<\/span><span style=\"font-weight: 400\">\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">telematics data (such as your speed, acceleration and braking data);<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">we work with partners to install telematics devices in rental vehicles for the following purposes:<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to ensure that vehicles are maintained appropriately and serviced in a timely fashion;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to help maintain the safety, security and integrity of our products and Services;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">to improve and enhance our products and Services; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">for internal tracking of the vehicle, analysis and administrative purposes.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">these partners own and share such telematics data with us:<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">our partners are also contractually obliged to safeguard this data.\u00a0<\/span><\/li><\/ul><\/li><\/ul><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">personal data you enter in messages when you use our in-app communication features; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">personal data that may be captured through your interaction with us, our agents, in-vehicle audio and\/or video recording during a ride (such as your image or voice or both, and its related metadata).<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">our in-vehicle applications or devices<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">we may install in-vehicle audio and\/or video recording applications or devices to promote the safety and security of our driver partners, delivery partners and consumers.\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">your Personal Data may be captured in these audio and\/or video recordings. Where in-vehicle audio and\/or video recordings are made, such recordings are collected, processed, used and stored in a manner in accordance with this Privacy Notice and applicable laws.<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">personal in-vehicle applications or devices<\/span><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">some Grab partners may install personal in-vehicle applications or devices in their vehicles for their own purposes. This practice is not endorsed nor prohibited by Grab<\/span><span style=\"font-weight: 400\">;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">the collection, use and disclosure of Personal Data obtained from personal in-vehicle applications or devices is the responsibility of the relevant partner. Please check with the relevant partner if you have any queries about their use of personal in-vehicle cameras.<\/span><\/li><\/ul><\/li><\/ul><\/li><\/ul><h2><span style=\"font-weight: 400\">From other sources<\/span><\/h2><p><span style=\"font-weight: 400\">We may <\/span><span style=\"font-weight: 400\">collect Personal Data, including but not limited to<\/span> <span style=\"font-weight: 400\">your name, contact information and other identification information where needed<\/span> <span style=\"font-weight: 400\">from other sources. Such sources include:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">referral programmes;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">our business partners, such as fleet partners, payment providers, ride-hailing partners and transport partners;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">insurance and financial providers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">credit bureaus, alternative credit scoring agencies and any other credit reporting organisations;<\/span><span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">publicly available or governmental sources of data;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">when our users add you as an emergency contact;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">when our users add you as a recipient or beneficiary of any use of our Services;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">when you use our in-app chat; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">marketing services providers or partners.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400\">Sensitive Personal Data<\/span><\/h2><p><span style=\"font-weight: 400\">Some of the Personal Data that we collect may be<\/span> <span style=\"font-weight: 400\">sensitive in nature. This may include Personal Data pertaining to your race, national ID information, religious beliefs, background information (including financial and criminal records, where legally permissible), health data, disability, marital status and biometric data<\/span><span style=\"font-weight: 400\">,<\/span><span style=\"font-weight: 400\"> as applicable. We collect<\/span> <span style=\"font-weight: 400\">sensitive Personal Data<\/span> <span style=\"font-weight: 400\">only with your consent and\/or in strict compliance with applicable laws. In the event that you are required to furnish any documentation or information to us for any Purpose which may contain such sensitive Personal Data (which is not required that Purpose), you agree to redact such sensitive Personal Data before providing such documentation or information to us.<\/span><span style=\"font-weight: 400\">\u00a0<\/span><\/p><h2><span style=\"font-weight: 400\">When you provide Personal Data of other individuals to us<\/span><\/h2><p><span style=\"font-weight: 400\">In some situations, you may provide Personal Data of other individuals (such as your spouse, family members or friends) to us. For example, you may add them as your emergency contact,<\/span> <span style=\"font-weight: 400\">when you use the in-app chat or when you add them as recipients or beneficiaries of any use of our Services. If you provide us with their Personal Data, you represent and warrant that you have obtained their consent for their Personal Data to be collected, used and disclosed as set out in this Privacy Notice<\/span><span style=\"font-weight: 400\">.<\/span><\/p><h2><span style=\"font-weight: 400\">Personal Data of minors<\/span><\/h2><p><span style=\"font-weight: 400\">As a parent or legal guardian, please do not allow minors under your care to submit Personal Data to Grab. In the event that such Personal Data of a minor is disclosed to Grab, you hereby consent to the processing of the minor\u2019s Personal Data and accept and agree to be bound by this Notice and take responsibility for his or her actions. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f87bd6 elementor-widget elementor-widget-menu-anchor\" data-id=\"9f87bd6\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a2\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51faf98 elementor-widget elementor-widget-text-editor\" data-id=\"51faf98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>II<\/b><span style=\"font-weight: 400\">. <\/span><b>USE OF PERSONAL DATA<\/b><\/h2><p><span style=\"font-weight: 400\">Grab may use your Personal Data for the following purposes set out in the list below. (\u201c<\/span><b>Purposes<\/b><span style=\"font-weight: 400\">\u201d<\/span><span style=\"font-weight: 400\">). Additionally, if you use Grab in various capacities (for example, if you use multiple Grab Services, or if you are both a driver partner\/delivery partner and a consumer), we may link your Personal Data collected across your various capacities to facilitate your use of our Services and for the Purposes described below<\/span><span style=\"font-weight: 400\">:<\/span><span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0<\/span><\/p><h2><span style=\"font-weight: 400\">Providing services and features<\/span><\/h2><p><span style=\"font-weight: 400\">Your Personal Data will be used to provide, personalise, maintain and improve our Apps, Websites and Services. This includes using your Personal Data to:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">engage you to provide you with Services across our various business verticals;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">create, administer and update your account;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">process, manage or verify your eligibility for or application of products, Services, promotions, rewards and subscriptions with Grab;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">conduct<\/span> <span style=\"font-weight: 400\">due diligence checks and risk assessments \/ analysis;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">verify your identity and age (where necessary);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">validate your ride and process payments;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">offer, obtain, provide,<\/span> <span style=\"font-weight: 400\">facilitate or maintain insurance or financing solutions;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">track the progress of your trip and detect abnormal trip variations;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">allow you to participate in the loyalty programmes or marketing activities organized by our merchant-partners and\/or in collaboration with Grab;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">personalise your App experience (such as to recommend products and services relevant to you, identify your preferences or otherwise personalise your experience with Grab);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">make your experience more seamless, such as automatically filling in your registration information (such as your name or phone number) from one Service to another Service or when you participate in our surveys;<\/span><span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">perform internal operations necessary to provide our Services, including troubleshooting software bugs and operational problems, conducting data analysis, testing and research, monitoring and analysing usage and activity trends;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">protect the security or integrity of the Services and any facilities or equipment used to make the Services available;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">enable communications between our users;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">invite you to participate in our surveys and studies<\/span><span style=\"font-weight: 400\">;<\/span><span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">enable our partners to manage and allocate fleet resources; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">fulfil the services to you as a data processor, where you have provided consent to the data controller (i.e. the organisation you had purchased goods or services from, and for whom Grab is providing services on behalf of) for such services to be rendered.<\/span>\u00a0<\/li><\/ul><h2><span style=\"font-weight: 400\">Safety and security<\/span><\/h2><p><span style=\"font-weight: 400\">We use your data to ensure the safety and security of our Services and all users. This includes:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">screening driver and delivery partners before enabling their use of our Services;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">identifying unsafe driving behaviour such as speeding, harsh braking and acceleration, and providing personalised feedback to driver partners;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">verifying your identity when you log in to Grab;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">using device, location, profile, usage and other Personal Data to prevent, detect and combat fraud or unsafe activities;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">sharing drivers and passengers of driver partners\u2019 location and details when the emergency button or the \u201cShare My Ride\u201d feature is activated; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">monitoring compliance with our terms and conditions and policies.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400\">User<\/span><span style=\"font-weight: 400\"> support<\/span><\/h2><p><span style=\"font-weight: 400\">We use Personal Data to resolve user support issues. For example, we may:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">investigate and address concerns;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">monitor and improve our <\/span><span style=\"font-weight: 400\">user support responses;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">respond to questions, comments and feedback; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">inform you about steps taken to resolve user support issues.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400\">Research and development and security<\/span><\/h2><p><span style=\"font-weight: 400\">We may use the Personal Data we collect for testing, research, analysis and product development. This allows us to understand and analyse your needs and preferences, protect your Personal Data, improve and enhance the safety and security of our Services, develop new features, products and services, and facilitate development of insurance and finance solutions.<\/span><\/p><h2><span style=\"font-weight: 400\">Legal purposes<\/span><\/h2><p><span style=\"font-weight: 400\">We may use the Personal Data we collect for legal purposes, such as to investigate and resolve claims or disputes, detect\/prevent\/prosecute crime, or as allowed or required by applicable law.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">We may also use your Personal Data when we are required, advised, recommended, expected or requested to do so by our legal advisors or any local or foreign legal, regulatory, governmental or other authority.<\/span><\/p><p><span style=\"font-weight: 400\">For example, we may use your Personal Data to:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">comply with court orders or other legal, governmental or regulatory requirements;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">enforce our Terms of Service or other agreements; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">protect our rights or property in the event of a claim or dispute.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400\">Marketing and promotions<\/span><\/h2><p><span style=\"font-weight: 400\">We may use your Personal<\/span><span style=\"font-weight: 400\"> Data to send you marketing communications relating to custo<\/span><span style=\"font-weight: 400\">mised products or services (that may be of interest or relevance based on your profile), or Grab\u2019s partners\u2019, sponsors\u2019 and advertisers\u2019 products, services, events or promotions. For example, we may:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">send you special offers that may be of interest or relevance to you across all of Grab\u2019s service offerings;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">notify, invite and manage your participation in our events or activities.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">We may communicate such marketing to you by various means, where applicable (including by SMS, chat applications (e.g. WhatsApp, Telegram, LINE, Viber, WeChat, Zalo<\/span><span style=\"font-weight: 400\">)<\/span><span style=\"font-weight: 400\">, push notification, call, and by email).<\/span><\/p><p><span style=\"font-weight: 400\">If you wish to unsubscribe to the receiving of such marketing communications, please click on the unsubscribe link in the relevant email or message. Alternatively, you may also update your preferences in our App settings. Please note that while you may opt out of marketing or promotion communications, Grab may still send you account and \/ or service-related messages (such as two-factor authentication, information on your transactions, rewards, etc.).<\/span><\/p><h2><span style=\"font-weight: 400\">User Published Content<\/span><\/h2><p><span style=\"font-weight: 400\">If you publish content (such as a review or comment) on Grab\u2019s platform, it will be shown publicly along with your personal data (such as profile name, uploaded photo(s)), and other information you choose to include in your content. For more information,\u00a0<\/span><span style=\"font-weight: 400\">see our <\/span><a href=\"https:\/\/www.grab.com\/ph\/terms-policies\/ugc-terms-reviews\/\"><span style=\"font-weight: 400\">Review Guidelines<\/span><\/a><span style=\"font-weight: 400\">.<\/span><span style=\"font-weight: 400\">\u00a0\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79b7ed6 elementor-widget elementor-widget-menu-anchor\" data-id=\"79b7ed6\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a3\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c900c elementor-widget elementor-widget-text-editor\" data-id=\"48c900c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>III. DISCLOSURE OF PERSONAL DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We need to share Personal Data with various parties for the Purposes. These parties include:<\/span><\/p><h2><span style=\"font-weight: 400\">Other users\u00a0<\/span><\/h2><p><span style=\"font-weight: 400\">For example:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are a passenger of driver partners, we may share your username, pick-up and drop-off locations with our driver partner fulfilling your service request;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are a driver partner, we may share your Personal Data with your passenger including your name and photo; your vehicle make, model, number plate, location and average rating;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are using our GrabFood or GrabMart service, we may share your Personal Data with our delivery partner and selected merchant-partner, including your order details and drop off location;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are participating in loyalty programmes or marketing activities organized by our merchant-partners, we may share your Personal Data with them, including your name and contact details;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are a delivery partner, we may share your Personal Data with your selected merchant-partner and user, including your name and photo; your vehicle make, model, location and average rating;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are using our GrabExpress service, we may share your Personal Data with the recipient of your parcel, and vice versa, as well as the delivery partner in charge of fulfilling your service request; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you use our in-app chat service, we may share your mobile number and Grab-registered name with the other parties to your chat.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400\">With third parties<\/span><\/h2><h3><span style=\"font-weight: 400\">With third parties related to your use of Grab Services\u00a0<\/span><\/h3><p><span style=\"font-weight: 400\">For example:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are a passenger of driver partners, we may <\/span><span style=\"font-weight: 400\">share a vehicle\u2019s location <\/span><span style=\"font-weight: 400\">and driver\u2019s and\/or your name with third parties when you use the \u201cShare My Ride\u201d feature or activate the Emergency Button.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you are a driver-partner, we may disclose your vehicle plate number or other personal data to the insurance company and\/or to your passenger for the purpose of submission of insurance claims.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">if you use our payment services, we may share your Personal Data with another individual should you authorise and enable connection of his or her third party service payment method to our payment service for the purposes of enabling your payment on Grab.<\/span><\/li><\/ul><h3><span style=\"font-weight: 400\">With administrators of Grab accounts that you may use<\/span><\/h3><p><span style=\"font-weight: 400\">For example:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">your employer may receive transaction data (tagged as business expenses) when you use your employer\u2019s Grab for Business account.<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">the administrator of any community group to which you link your Grab account may receive transaction data when you carry out a transaction.<\/span><\/li><\/ul><h3><span style=\"font-weight: 400\">With subsidiaries and affiliates<\/span><\/h3><p><span style=\"font-weight: 400\">We share Personal Data with our subsidiaries, associated companies, jointly controlled entities and affiliates. The companies in the Grab group share resources, such as infrastructure and technology with each other to provide you with a consistent, relevant and secure experience when you use our products or Services, and for the Purposes set out in this Privacy Notice.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">For example, we do this to make your experience more seamless, such as by automatically completing your registration information from your use of one Grab Product or Service when you sign up for a new Grab Product or Service.<\/span><\/p><h3><span style=\"font-weight: 400\">With Grab\u2019s service providers and business partners<\/span><\/h3><p><span style=\"font-weight: 400\">We may provide Personal Data to our vendors, consultants, marketing partners, research firms, and other service providers or business partners. This includes:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">payment processors and facilitators;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">debt collectors;<\/span> <span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">credit bureaus, alternative credit scoring agencies and any other credit reporting organisations;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">background check and anti-money laundering service providers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">cloud storage providers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">document storage and management providers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">advertising and marketing partners and platform providers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">data analytics providers;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">research partners, including those performing surveys or research projects in partnership with Grab or on Grab\u2019s behalf;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">educational and training institute partners;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">fleet and merchant partners;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">insurance and financing partners;<\/span><span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">third party intermediaries involved in the managed investment of funds, such as brokers, asset managers, and custodians;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">service providers who perform identity verification services; an<\/span><span style=\"font-weight: 400\">d<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">vehicle solutions partners, vendors or third-party vehicle suppliers.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">For example:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If you requested a service through a Grab partner or used a promotion provided by a Grab partner, Grab may share your Personal Data with that Grab partner.\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If you have rented a vehicle from our recommended fleet partners to drive with Grab, we may share relevant information (e.g. the status of your account, applicable incentives\/promotions, your ride statistics) for collaborative efforts (e.g. create new incentives and benefits for you or improving supply of driver partners).<\/span><\/li><\/ul><h3><span style=\"font-weight: 400\">With our legal advisors and governmental authorities<\/span><\/h3><p><span style=\"font-weight: 400\">We may share your Personal Data with our legal advisors, law enforcement officials, government authorities and other third parties. This may take place to fulfil the legal purposes (mentioned above), or any of the following circumstances:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">where it is necessary to respond to an emergency that threatens the life, health or safety of a person; or<\/span><span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">where it is necessary in<\/span> <span style=\"font-weight: 400\">the public interest (e.g. in a public health crisis, for contact tracing purposes and safeguarding our community).<\/span><\/li><\/ul><h3><span style=\"font-weight: 400\">Business transfers<\/span><\/h3><p><span style=\"font-weight: 400\">We may share your Personal Data with other parties, in connection with any acquisitions, sales, mergers, joint ventures, consolidation, restructuring, financing or any other type of business transactions. Your Personal Data will however remain subject to our obligations made in any\u00a0<\/span><span style=\"font-weight: 400\">pre-existing Privacy Notice that you have agreed to.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b779b5 elementor-widget elementor-widget-menu-anchor\" data-id=\"9b779b5\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a4\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e64f746 elementor-widget elementor-widget-text-editor\" data-id=\"e64f746\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>IV.<\/b> <b>RETENTION OF PERSONAL DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We retain your Personal Data for the period necessary to fulfill the Purposes outlined in this Notice unless a longer retention period is required or allowed by law. Once your Personal Data is no longer necessary for the Services or Purposes, or we no longer have a legal or business purpose for retaining your Personal Data, we take steps to erase, destroy, anonymise or prevent access or use of such Personal Data for any purpose other than compliance with this Notice, or for purposes of safety, security, fraud prevention and detection, in accordance with the requirements of applicable laws.<\/span><span style=\"font-weight: 400\"> \u00a0 <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f96f1c elementor-widget elementor-widget-menu-anchor\" data-id=\"9f96f1c\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a5\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b82d86 elementor-widget elementor-widget-text-editor\" data-id=\"4b82d86\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>V.<\/b> <b>INTERNATIONAL TRANSFERS OF PERSONAL DATA<\/b><\/h2><p><span style=\"font-weight: 400\">Your Personal Data may be transferred from the country, state and city (\u201c<\/span><b>Home Country<\/b><span style=\"font-weight: 400\">\u201d) in which you are present while using our Services to another country, state and city (\u201c<\/span><b>Alternate Country<\/b><span style=\"font-weight: 400\">\u201d).<\/span><\/p><p><span style=\"font-weight: 400\">When we transfer your Personal Data <\/span><span style=\"font-weight: 400\">from your Home Country to the Alternate Country<\/span><span style=\"font-weight: 400\">, we will comply with our legal and regulatory obligations in relation to your Personal Data, including having a lawful basis for transferring Personal Data and putting appropriate safeguards in place to ensure an adequate level of protection for the Personal Data. We will also ensure that the recipient in Alternate Country is obliged to protect your Personal Data at a standard of protection comparable to the protection under applicable laws.<\/span><\/p><p><span style=\"font-weight: 400\">Our lawful basis will be either consent (i.e. we may ask for your consent to transfer your <\/span><span style=\"font-weight: 400\">Personal Data from your Home Country to the Alternate Country<\/span><span style=\"font-weight: 400\"> at the time you provide your Personal Data) or one of the safeguards permissible by laws.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0484f7a elementor-widget elementor-widget-menu-anchor\" data-id=\"0484f7a\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a6\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c06d24 elementor-widget elementor-widget-text-editor\" data-id=\"6c06d24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>VI. COOKIES, RELATED TECHNOLOGIES AND ADVERTISING ON THIRD PARTY PLATFORMS<\/b><\/h2><h2><span style=\"font-weight: 400\">Cookies<\/span><\/h2><p><span style=\"font-weight: 400\">Grab, and third parties with whom we partner, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5, advertising identifiers and similar technologies (such as software development kits (SDKs), which have similar functions to cookies and which may be installed in the Grab App to allow partners to collect certain information about your interaction with the Grab App) (collectively, \u201c<\/span><b>Cookies<\/b><span style=\"font-weight: 400\">\u201d) in connection with your use of the Websites and Apps, which may be persistent or stored only during an individual session on your browsers or devices.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may be used for various purposes such as to:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">provide the essential, basic functions of the use of our Websites, Services or Apps;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">authenticate you, or remember your user preferences and settings;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">delivering and measuring the effectiveness of advertising campaigns, such as by measuring number of views or clickthroughs;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">analyse site traffic and trends;\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">serve you relevant advertisements across other apps and websites owned by other companies (whether by us or by other advertisers); and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">enhance user interface and experience by generally understanding the online behaviors and interests of users who interact with our Website, Services or Apps.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Grab may allow third parties to use Cookies on the Websites and Apps to collect the same type of Personal Data for the same purposes Grab does for itself. Third parties may be able to associate the Personal Data they collect with other Personal Data they have about you from other sources. We do not necessarily have access to or control over the Cookies they use.<\/span><\/p><h3><span style=\"font-weight: 400\">Disabling the collection of cookies on our websites\u00a0<\/span><\/h3><p><span style=\"font-weight: 400\">You have the right to choose to disable, block or deactivate cookies. Please note that however refusal or removal of some cookies could affect the availability, functionality or use of our Website, Services or Apps.<\/span><\/p><p><span style=\"font-weight: 400\">You may adjust your internet browser settings to disable, block or deactivate cookies, delete your browsing history or clear the cache from your internet browser. The settings may be contained within the \u201cHistory\u201d, \u201cPreferences\u201d, \u201cSettings\u201d or \u201cPrivacy\u201d section of your internet browsers, or you may otherwise consult the help section of your internet browser for more information. You may also adjust your cookie settings here:\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cd2385 elementor-widget elementor-widget-html\" data-id=\"5cd2385\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a href=\"#\" class=\"ot-sdk-show-settings\">Cookie Settings<\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e8ced9 elementor-widget elementor-widget-text-editor\" data-id=\"7e8ced9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400\">Disabling the display of Targeted Ads on other platforms\u00a0\u00a0<\/span><\/h2><p><span style=\"font-weight: 400\">We may facilitate the display of targeted advertising on other platforms, such as on other online platforms that you may be a user of.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">You may be able to limit our use of your Personal Data to display targeted advertisements on behalf of our advertisers, by adjusting your preference through our Grab App. Depending on the type of phone and operating software that you are using, you may be granted the option to disable our use of mobile identifiers (such as Apple\u2019s IDFA or Google\u2019s GAID) and the ability to track you across apps and websites owned by other companies by adjusting the settings available on your mobile devices. Through adjusting the settings on your device, you can typically reset, delete, limit and\/or otherwise restrict the use of such mobile identifiers.<\/span><\/p><p><span style=\"font-weight: 400\">Although we will not use your Personal Data to show you such targeted advertisements on other platforms, you may still see generic ads that appear relevant to you. This may be because we have engaged third party advertisers \/ platforms to display ads to users of specific attributes or demographic makeups who may find them relevant. You may be able to limit seeing these advertisements through managing your preferences on these platforms.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b9ccaa elementor-widget elementor-widget-menu-anchor\" data-id=\"3b9ccaa\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a7\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-991f239 elementor-widget elementor-widget-text-editor\" data-id=\"991f239\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>VII. PROTECTION OF PERSONAL DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We will take reasonable legal, organisational and technical measures to ensure that your Personal Data is protected. This includes measures to prevent Personal Data from getting lost, or used or accessed in an unauthorised way. We limit access to your Personal Data to our employees on a need to know basis. Those processing your Personal Data will only do so in an authorised manner and are required to treat your information with confidentiality.<\/span><\/p><p><span style=\"font-weight: 400\">Nevertheless, please understand that the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted through any online means, therefore, any transmission remains at your own risk.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1425a78 elementor-widget elementor-widget-menu-anchor\" data-id=\"1425a78\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a8\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2bdd57 elementor-widget elementor-widget-text-editor\" data-id=\"b2bdd57\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>VIII.<\/b><b> YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA<\/b><span style=\"font-weight: 400\">\u00a0\u00a0\u00a0\u00a0<\/span><\/h2><p><span style=\"font-weight: 400\">In accordance with applicable laws and regulations, you may be entitled to:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">inquire about the processing of your Personal Data and be provided with a copy of it;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">in some cases, request the correction and\/or deletion of your Personal Data;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">in some cases, request the restriction of or object to the processing of your Personal Data;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">withdraw your consent to the processing of your Personal Data within our possession or control (and where we are processing your Personal Data based on your consent);<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">request receipt or transmission to another organisation, in a machine-readable form, of the Personal Data that you have provided to us where we are using your Personal Data based on consent or performance of a contract; and\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">complain to the relevant data privacy authority if your data privacy rights are violated, or if you have suffered detriment as a result of unlawful processing of your Personal Data.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Where you are given the option to share your Personal Data with us, you can always choose not to do so. If we have requested your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. However, choosing not to share your Personal Data with us, withdrawing your consent to our use of it or to your agreement with our Privacy Notice could mean that we are unable to perform the actions necessary to achieve the purposes of processing described in <\/span><i><span style=\"font-weight: 400\">Section II (Use of Personal Data)<\/span><\/i><span style=\"font-weight: 400\"> or that you are unable to make use of App or the Services.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">After you have chosen to withdraw your consent, we may be able to continue to process your Personal Data to the extent required or otherwise permitted by applicable laws and regulations.<\/span><\/p><p><span style=\"font-weight: 400\">We will screen and verify all requests beforehand. In order to verify your authority to make the request, we may require you to provide supporting information or documentation to corroborate the request. Once verified, we will give effect to your request within the timelines prescribed by applicable laws.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7fecbd elementor-widget elementor-widget-menu-anchor\" data-id=\"b7fecbd\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a9\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dd6d99 elementor-widget elementor-widget-text-editor\" data-id=\"7dd6d99\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>IX.<\/b> <b>AMENDMENTS AND UPDATES<\/b><\/h2><p><span style=\"font-weight: 400\">Grab may modify, update or amend the terms in this Privacy Notice at any time. Such amendments shall be notified to you through the Application and\/ or other appropriate means at least five (5) business days before the effective date. The updated version will be posted on the website\u00a0<\/span><a href=\"https:\/\/www.grab.com\/ph\/terms-policies\/privacy-notice\/\"><span style=\"font-weight: 400\">https:\/\/www.grab.com<\/span><\/a><span style=\"font-weight: 400\">. It is your responsibility to review the Privacy Notice regularly. Your continued use of the Apps, Websites or Services, purchase products from Grab or continuing to communicate or engage with Grab following the modifications, updates or amendments to this Notice, whether or not reviewed by you, shall constitute your agreement to be bound by such amendments.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2317cef elementor-widget elementor-widget-menu-anchor\" data-id=\"2317cef\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-a10\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b000ab elementor-widget elementor-widget-text-editor\" data-id=\"5b000ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>X. <\/b><b>HOW TO CONTACT US<\/b><\/h2><p><span style=\"font-weight: 400\">If you have any queries about this Notice or would like to exercise your rights set out in this Notice , please fill-in the\u00a0<\/span><a href=\"https:\/\/privacyportal-apac.onetrust.com\/webform\/c039f7fe-1e11-4137-9d03-2d647d9fbcee\/bba6bcbc-b6a7-4c52-ac74-4a51d659350d\"><b>following form<\/b><\/a><span style=\"font-weight: 400\">\u00a0or direct your mail to\u00a0our Data Protection Officer. :<\/span><\/p><p><i><span style=\"font-weight: 400\">For users in Philippines,<\/span><\/i><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Name:\u00a0 MyTaxi PH Inc (Attention: Grab Privacy Office)<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Address: Address: Level 27&amp;28 Exquadra Tower \u2013 Lot 1A Exchange Road corner Jade Street, Ortigas Center Pasig City, Philippines<\/span><\/p><p><i><span style=\"font-weight: 400\">For users in Thailand,<\/span><\/i><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Name: Grabtaxi (Thailand) Co., Ltd. (Attention: Grab Privacy Office)<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Address:\u00a0Address: 252 SPE Tower, 10th floor, Phahonyothin Rd,Samsen Nai, Phaya Thai, Bangkok 10400, Thailand\u00a0<\/span><\/p><p><em>For users in Vietnam,<\/em><br \/>Name: Grab Company Limited (Attention: Grab Privacy Office)<br \/>Address: Mapletree Business Centre Building, 1060 Nguyen Van Linh, Tan Phong Ward, District 7, Ho Chi Minh City, Vietnam<\/p><p><i><span style=\"font-weight: 400\">For users in other countries,<\/span><\/i><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Name: c\/o Grab Holdings Limited. (Attention: Grab Privacy Office)<\/span><span style=\"font-weight: 400\"><br \/><\/span><span style=\"font-weight: 400\">Address: 3 Media Close, Singapore 138498<\/span><\/p><p><span style=\"font-weight: 400\">In order for us to attend to your queries expeditiously, we prefer that inquiries be made via the online form.<\/span><\/p><p><span style=\"font-weight: 400\">The original of this Notice is written in the English language. In the event of any conflict between the English and other language versions, the English version shall prevail.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-36f2e4b\" data-id=\"36f2e4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b0b339b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0b339b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-213afcc\" data-id=\"213afcc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5dbf68 elementor-widget elementor-widget-text-editor\" data-id=\"d5dbf68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><u>ADDENDUM 1: GRAB FOR BUSINESS<\/u><\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2a93d elementor-widget elementor-widget-menu-anchor\" data-id=\"1e2a93d\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b1\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-952de2b elementor-widget elementor-widget-text-editor\" data-id=\"952de2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>I. INTERPRETATION<\/b><\/h2><p><span style=\"font-weight: 400\">All capitalised terms but undefined terms used herein shall bear the same meaning as those defined in the Terms of Use and Grab\u2019s Privacy Notice<\/span><\/p><p><span style=\"font-weight: 400\">This Addendum forms part of the Grab Privacy Notice. In the event of any inconsistency between the Grab Privacy Notice and this Addendum, this Addendum shall prevail.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f812fae elementor-widget elementor-widget-menu-anchor\" data-id=\"f812fae\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b2\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5c4631 elementor-widget elementor-widget-text-editor\" data-id=\"e5c4631\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>II. GRAB\u2019S RELATIONSHIP WITH USERS AND CLIENTS<\/b><\/h2><h2><span style=\"font-weight: 400\">How Grab for Business works<\/span><\/h2><p><span style=\"font-weight: 400\">Grab for Business is provided as an add-on feature for organisations (\u201cClient\u201d) to facilitate corporate billing for itsAuthorised Users\u2019 (e.g. employees) use of Grab\u2019s Services in the course of work.<\/span><\/p><p><span style=\"font-weight: 400\">When a Client chooses to utilise Grab for Business, the Authorised User is given the option of tagging his\/her rides or other transactions to the Client or to tag it as a personal ride. As part of this feature, Grab will disclose detailed trip and booking information that Authorised Users have tagged as being for business purposes to the Client. Apart from this, Grab does not disclose other Personal Data of Authorised Users to the Client.<\/span><\/p><p><span style=\"font-weight: 400\">Alternatively, an individual user may choose to set up a business profile within the App to facilitate the tagging of business-related rides and to generate consolidated trip reports to facilitate the submission of claims from his or her employer. When used in this mode, the claims process is user-driven and the user\u2019s employer need not be a Client.<\/span><\/p><p><span style=\"font-weight: 400\">For ease of reference, Authorised Users and individual users will each be referred to as a \u201cUser\u201d and collectively as \u201c<\/span><b>Users<\/b><span style=\"font-weight: 400\">\u201d in this Addendum.<\/span><\/p><h2><span style=\"font-weight: 400\">Grab is a data controller, so are our Clients<\/span><\/h2><p><span style=\"font-weight: 400\">In respect of any User and the processing of their Personal Data , <\/span><b>Grab acts as a data controller<\/b><span style=\"font-weight: 400\">. For further information on how Grab collects, uses and discloses Users\u2019 Personal Data, please refer to the Grab Privacy Notice.<\/span><\/p><p><span style=\"font-weight: 400\">Due to the way Grab for Business works, Grab does not process any Personal Data for and on behalf of the Client. Accordingly, <\/span><b>Grab is not the data processor of the Client<\/b><span style=\"font-weight: 400\">, but <\/span><b>an independent data controller<\/b><span style=\"font-weight: 400\"> in respect of all Personal Data that it processes in the course of providing the Grab for Business feature. Likewise, the Client is an independent data controller of the Personal Datathat it discloses to and\/or receives from Grab.<\/span><\/p><p><span style=\"font-weight: 400\">As independent controllers, Grab and the Client individually determine the purposes and means of processing Personal Data, subject to the provisions set out in the Terms of Use and this Privacy Notice. Grab and the Client are also individually responsible to ensure the protection of Personal Data under their charge.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e35a51f elementor-widget elementor-widget-menu-anchor\" data-id=\"e35a51f\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b3\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2972565 elementor-widget elementor-widget-text-editor\" data-id=\"2972565\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>III. WHAT PERSONAL DATA IS COLLECTED, PROCESSED AND DISCLOSED<\/b><\/h2><h2><span style=\"font-weight: 400\">What Grab collects as part of Grab for Business<\/span><\/h2><p><span style=\"font-weight: 400\">In order to provide the Grab for Business feature, the User or the Client will be required to provide the following information about the User to Grab:<\/span><\/p><ul><li><span style=\"font-weight: 400\">full name;<\/span><\/li><li><span style=\"font-weight: 400\">business email address; and<\/span><\/li><li><span style=\"font-weight: 400\">other identifying information about the User as reasonably requested by Grab.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Grab will use this information for the purposes of:<\/span><\/p><ul><li><span style=\"font-weight: 400\">authenticating the User;<\/span><\/li><li><span style=\"font-weight: 400\">where applicable, linking the Authorised User\u2019s account with the Client\u2019s Grab for Business account or tracking the Authorised User\u2019s business profile bookings on the Apps, as the case may be;<\/span><\/li><li><span style=\"font-weight: 400\">where applicable, verifying the Corporate Billing status of such Authorised User from time to time; and<\/span><\/li><li><span style=\"font-weight: 400\">contacting the User in accordance with the purposes set out in the Grab Privacy Notice.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Upon onboarding aUser to the App, Grab will process the Personal Data of the User in accordance with the Grab Privacy Notice and this Addendum.<\/span><\/p><h2><span style=\"font-weight: 400\">What Grab discloses to its Clients<\/span><\/h2><p><span style=\"font-weight: 400\">Grab will disclose relevant trip and booking information as determined by Grab from time to time to the Client to facilitate Corporate Billing.<\/span><\/p><h2><span style=\"font-weight: 400\">What Grab discloses to its individual user<\/span><\/h2><p><span style=\"font-weight: 400\">Depending on the business profile settings selected by the individual user, the user may retrieve and generate reports containing his\/her relevant trip and booking information.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea11664 elementor-widget elementor-widget-menu-anchor\" data-id=\"ea11664\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-b4\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fe7b4 elementor-widget elementor-widget-text-editor\" data-id=\"61fe7b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>IV. PARTIES\u2019 OBLIGATIONS<\/b><\/h2><p><span style=\"font-weight: 400\">The Client and Grab shall each:<\/span><\/p><ul><li><span style=\"font-weight: 400\">individually inform their data subjects of how each processes Personal Data and allow their data subjects to exercise their rights under the local data protection\/data privacy laws;<\/span><\/li><li><span style=\"font-weight: 400\">comply with the obligations applicable to each party under the applicable data protection\/data privacy laws when processing any Personal Data of the Proposed or Authorised Users;<\/span><\/li><li><span style=\"font-weight: 400\">obtain the necessary consents (if applicable) for its disclosure of Personal Data to facilitate the provision of the Grab for Business feature; and<\/span><\/li><li><span style=\"font-weight: 400\">implement appropriate legal, technical and organisational measures to protect Personal Data against unauthorised or unlawful processing and against unauthorised loss, destruction, damage, alteration, or disclosure, as well as any breach or attempted breach of its security measures (\u201c<\/span><b>Information Security Incident<\/b><span style=\"font-weight: 400\">\u201d).<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35e43e9 elementor-widget elementor-widget-menu-anchor\" data-id=\"35e43e9\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09373e8 elementor-widget elementor-widget-text-editor\" data-id=\"09373e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>ADDENDUM 2: GRABDEFENCE PRIVACY STATEMENT<\/b><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400\">This Privacy Statement (\u201c<\/span><b>Statemen<\/b><span style=\"font-weight: 400\">t\u201d) describes how Grab collects, uses, processes and discloses data through use of GrabDefence and its related services (\u201c<\/span><b>GrabDefence<\/b><span style=\"font-weight: 400\">\u201d).<\/span><\/p><p><span style=\"font-weight: 400\">Grab provides its customers (\u201c<\/span><b>GD Customers<\/b><span style=\"font-weight: 400\">\u201d) with the GrabDefence service that helps to prevent, detect, and combat fraud or unsafe activities on their platforms and applications (such as web-based and mobile applications based e-commerce platforms) (\u201c<\/span><b>Digital Platforms<\/b><span style=\"font-weight: 400\">\u201d). GD Customers will integrate GrabDefence into their Digital Platforms to identify potentially fraudulent activities on their Digital Platforms.<\/span><\/p><p><span style=\"font-weight: 400\">This Statement applies to the users of GD Customers\u2019 Digital Platforms (\u201c<\/span><b>you<\/b><span style=\"font-weight: 400\">\u201d), and strictly relates to the data collected, used and disclosed on behalf of GD Customers for the purposes of providing GrabDefence. Kindly refer to the applicable terms of service and\/or privacy notices of the GD Customers to understand how they otherwise collect, use and disclose your data.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cad47c8 elementor-widget elementor-widget-menu-anchor\" data-id=\"cad47c8\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c1\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfce331 elementor-widget elementor-widget-text-editor\" data-id=\"cfce331\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>I. COLLECTION OF DATA<\/b><\/h2><p><span style=\"font-weight: 400\">To provide GrabDefence to GD Customers, information from your device and information relating to your use of GD Customers\u2019 Digital Platform will be collected from GD Customers. Such information include device identifier information (such as IMEI, Android ID, MAC address etc), device and hardware information (such as device name, screen size etc), account information (such as email address, phone number, etc) as well as other contextual data in relation to your use of GD Customers\u2019 Digital Platforms (such as IP address, Wifi address, GPS location data, address, payment details etc). Such information is collected by GD Customers when you interact with GD Customers\u2019 Digital platforms, in accordance with GD CUstomers\u2019 terms of service and\/or privacy notices.<\/span><\/p><p><span style=\"font-weight: 400\">We may combine the information we have collected from GD Customers with data points from Grab\u2019s ecosystem to derive relevant insights (for example, insights on whether there are signs of app modification, data manipulation, device tampering, GPS spoofing). We do not attempt to personally identify you based on the information above in order to provide GrabDefence to GD Customers.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e3208 elementor-widget elementor-widget-menu-anchor\" data-id=\"69e3208\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c2\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e39a1 elementor-widget elementor-widget-text-editor\" data-id=\"c6e39a1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>II. USE OF DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We generally process your information on behalf of GD Customers in order to assist with their fraud detection efforts. It is up to the GD Customers\u2019 sole discretion to apply the outcome derived from the use of GrabDefence on their Digital Platforms.<\/span><\/p><p><span style=\"font-weight: 400\">In this regard, we may use, combine and process your information for the following purposes (\u201c<\/span><b>Purposes<\/b><span style=\"font-weight: 400\">\u201d):<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">providing, operating and maintaining GrabDefence;\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">investigating faults with, and troubleshooting, GrabDefence;\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">research and development for GrabDefence, including but not limited to improving existing features and services, or developing new features and services, for GrabDefence;\u00a0<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">detecting patterns in the datasets collected to gather insights on fraudulent activities;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">regulatory and internal audit compliance purposes; and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">responding to any law enforcement request or court order.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Please be assured that the information collected will not be used by Grab for any marketing efforts or combined with any other datasets available to Grab in a manner that unfairly prejudices you.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be07cc2 elementor-widget elementor-widget-menu-anchor\" data-id=\"be07cc2\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c3\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad07a95 elementor-widget elementor-widget-text-editor\" data-id=\"ad07a95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>III. DISCLOSURE OF DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We may need to share information with various parties\u00a0for the Purposes.\u00a0These parties\u00a0include:<\/span><\/p><ul><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">GD Customers, with whom you are registered as a user;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our subsidiaries and affiliates;<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our service providers (for example, we use Amazon Web Services\u2019 cloud to host your information); and<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our legal advisors, law enforcement officials and government authorities.<\/span><\/li><\/ul><p><span style=\"font-weight: 400\">Save for the abovementioned parties, we will not disclose your information to any other third party.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdb4390 elementor-widget elementor-widget-menu-anchor\" data-id=\"cdb4390\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c4\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4059fbd elementor-widget elementor-widget-text-editor\" data-id=\"4059fbd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>IV. YOUR RIGHTS OVER YOUR DATA<\/b><\/h2><p><span style=\"font-weight: 400\">In accordance with applicable privacy laws and to the extent that any information collected pursuant to the use of GrabDefence may constitute personal data, you may be entitled to access or update your personal data. Given that GrabDefence\u2019s processing of your personal data is premised on GD Customers\u2019 use of GrabDefence when you use their Digital Platforms, if you would like to exercise your rights, we recommend that you directly approach the operator of the Digital Platform you are using to obtain more information about how your information is used and processed, and to exercise your rights over your personal data.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b0febb elementor-widget elementor-widget-menu-anchor\" data-id=\"8b0febb\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c5\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ea1143 elementor-widget elementor-widget-text-editor\" data-id=\"7ea1143\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>V. RETENTION OF DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We\u00a0retain your information for as long as we have a business purpose (i.e. to provide GrabDefence, and to fulfil the Purposes) or legal purpose to do so. Once these purposes are satisfied,\u00a0we\u00a0take steps to destroy or anonymise your information.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec75def elementor-widget elementor-widget-menu-anchor\" data-id=\"ec75def\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c6\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce4a0b7 elementor-widget elementor-widget-text-editor\" data-id=\"ce4a0b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>VI. INTERNATIONAL TRANSFERS OF DATA<\/b><\/h2><p><span style=\"font-weight: 400\">Your information may be transferred from the country, state and city (\u201cHome Country\u201d) in which you are present while using GD Customers\u2019 Digital Platforms to another country, state and city (\u201cAlternate Country\u201d).\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1edb158 elementor-widget elementor-widget-menu-anchor\" data-id=\"1edb158\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c7\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49620d0 elementor-widget elementor-widget-text-editor\" data-id=\"49620d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>VII. PROTECTION OF DATA<\/b><\/h2><p><span style=\"font-weight: 400\">We will take reasonable legal, organisational and technical measures to ensure that your information is protected. This includes measures to prevent data from getting lost, or used or accessed in an unauthorised way. We limit access to your information to our employees on a need to know basis. Those processing your data will only do so in an authorised manner and are required to treat your information with confidentiality.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">Nevertheless, please understand that the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted through any online means, therefore, any transmission remains at your own risk.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-088418d elementor-widget elementor-widget-menu-anchor\" data-id=\"088418d\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-c8\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86f4103 elementor-widget elementor-widget-text-editor\" data-id=\"86f4103\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><b>VIII. AMENDMENTS AND UPDATES<\/b><\/h2><p><span style=\"font-weight: 400\">Grab shall have the right to modify, update or amend the terms of this Statement at any time by placing the updated Statement on its website.\u00a0<\/span><\/p><p><span style=\"font-weight: 400\">If you have any queries about how your data is being used, please reach out to the GD Customer with whom you may be registered as a user. If you have other queries relating to GrabDefence, please contact our Data Privacy Officer via the form set out in Grab\u2019s Privacy Notice.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef7cc54 elementor-widget elementor-widget-menu-anchor\" data-id=\"ef7cc54\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"clause-d1\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-361831a elementor-widget elementor-widget-text-editor\" data-id=\"361831a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>ADDENDUM 3: SEAL OF REGISTRATION<\/b><\/p><p><span style=\"font-weight: 400\">Grab has duly compiled with the registration requirements of the Data Privacy Act 2012, its Implementing Rules and Regulations, and all related issuances.<\/span><\/p><p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"239\" class=\"alignnone size-full wp-image-87498\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115925\/Seal-of-Registration-MyTaxi-3.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115925\/Seal-of-Registration-MyTaxi-3.jpg 130w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115925\/Seal-of-Registration-MyTaxi-3-7x12.jpg 7w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115925\/Seal-of-Registration-MyTaxi-3-120x221.jpg 120w\" sizes=\"(max-width: 130px) 100vw, 130px\" \/> <img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"243\" class=\"alignnone size-full wp-image-87499\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115927\/Seal-of-Registration-GrabPay-3.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115927\/Seal-of-Registration-GrabPay-3.jpg 130w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115927\/Seal-of-Registration-GrabPay-3-6x12.jpg 6w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115927\/Seal-of-Registration-GrabPay-3-120x224.jpg 120w\" sizes=\"(max-width: 130px) 100vw, 130px\" \/> <img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"239\" class=\"alignnone size-full wp-image-87500\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115929\/Seal-of-Registration-GrabFinancial-3.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115929\/Seal-of-Registration-GrabFinancial-3.jpg 130w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115929\/Seal-of-Registration-GrabFinancial-3-7x12.jpg 7w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115929\/Seal-of-Registration-GrabFinancial-3-120x221.jpg 120w\" sizes=\"(max-width: 130px) 100vw, 130px\" \/> <img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"239\" class=\"alignnone size-full wp-image-87501\" src=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115930\/Seal-of-Registration-GrabExpress-Inc-3.jpg\" alt=\"\" srcset=\"https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115930\/Seal-of-Registration-GrabExpress-Inc-3.jpg 130w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115930\/Seal-of-Registration-GrabExpress-Inc-3-7x12.jpg 7w, https:\/\/assets.grab.com\/wp-content\/uploads\/sites\/12\/2024\/01\/09115930\/Seal-of-Registration-GrabExpress-Inc-3-120x221.jpg 120w\" sizes=\"(max-width: 130px) 100vw, 130px\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0f36830\" data-id=\"0f36830\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cb37ae0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cb37ae0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5811599\" data-id=\"5811599\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e94119 elementor-widget elementor-widget-side_slide_nav\" data-id=\"5e94119\" data-element_type=\"widget\" data-widget_type=\"side_slide_nav.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n        <div id=\"5e94119\" class=\"sticky_nav position_relative sticky_nav_hidden\">\n            <div href=\"#5e94119\">\n                <h3 class=\"elementor-heading-title\">Index<\/h3>            <\/div>\n            <div class=\"sticky_links\">\n                <ul class=\"sticky_nav_flex\">\n                                                <li class=\"\">\n                                <a href=\"#clause-a1\"   class=\"sticky_link\">I. COLLECTION OF PERSONAL DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a2\"   class=\"sticky_link\">II.  USE OF PERSONAL DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a3\"   class=\"sticky_link\">III.    DISCLOSURE OF PERSONAL DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a4\"   class=\"sticky_link\">IV.    RETENTION OF PERSONAL DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a5\"   class=\"sticky_link\">V.    INTERNATIONAL TRANSFERS OF PERSONAL DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a6\"   class=\"sticky_link\">VI.    COOKIES<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a7\"   class=\"sticky_link\">VII.    PROTECTION OF PERSONAL DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a8\"   class=\"sticky_link\">VIII.      YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA <\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a9\"   class=\"sticky_link\">IX.      AMENDMENTS AND UPDATES<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-a10\"   class=\"sticky_link\">X.      HOW TO CONTACT US<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b1\"   class=\"sticky_link\"><h4>ADDENDUM 1: GRAB FOR BUSINESS<\/h4><\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b1\"   class=\"sticky_link\">I. INTERPRETATION<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b2\"   class=\"sticky_link\">II. GRAB\u2019S RELATIONSHIP WITH USERS AND CLIENTS<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b3\"   class=\"sticky_link\">III. WHAT PERSONAL DATA IS COLLECTED, PROCESSED AND DISCLOSED<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-b4\"   class=\"sticky_link\">IV. PARTIES\u2019 OBLIGATIONS<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-c\"   class=\"sticky_link\"><h4> ADDENDUM 2: GRABDEFENCE PRIVACY STATEMENT <h4><\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-c1\"   class=\"sticky_link\">I. COLLECTION OF DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-c2\"   class=\"sticky_link\">II. USE OF DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-c4\"   class=\"sticky_link\">IV. YOUR RIGHTS OVER YOUR DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-c5\"   class=\"sticky_link\">VI. INTERNATIONAL TRANSFERS OF DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-c6\"   class=\"sticky_link\">VII. PROTECTION OF DATA<\/a>\n                                <\/li>\n                                                                <li class=\"\">\n                                <a href=\"#clause-c7\"   class=\"sticky_link\">VIII. 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