FAQs

Q: How to earn points when making transactions on Grab?

A: You will earn OVO Points when purchasing GrabFood, GrabMart, Transport (Car & Bike, excluding certain services) and GrabExpress using OVO Cash as the payment method. Please check to the latest OVO Points mechanism table above.

Q: What can I Redeem with OVO Points?

A: You can use OVO Points to pay for GrabBike, GrabCar, GrabExpress, GrabMart & GrabFood services, or redeem them for rewards in the GrabRewards catalog.

Q: Will my OVO Points expire?

A: OVO Points will remain active until the end of the eighteenth (18th) month after the last transaction date. For example, if you earn 100 OVO Points on q January and on 4 January 2024, then both points will expire on 30 June 2025.

Need more information?

*Grab reserves the right to change the reward offers and points multiplier for payment via cash, credit/debit cards or OVO without prior notice.