About British Embassy Vientiane
Rue Yokkabat Phonexay, Saysettha District,
Vientiane
Laos
Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/laos/british-embassy-vientiane
Disabled access
The Foreign, Commonwealth & Development Office and the embassy are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible we have made our buildings and services accessible.
Sometimes however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled visitors, we have set out below details of disabled access at the embassy. We hope this information is helpful.
General physical access
Access to the embassy compound and buildings is constrained by security considerations and the current layout of access routes and facilities. However, reception and security staff are alert to the requirements of disabled visitors and will endeavour to ensure that disabled visitors are provided with appropriate assistance during their visit to ensure that they have access to embassy services.
Access for visually-impaired visitors
- signs are generally clear and easy to read
- guide dogs are welcome
Access for deaf or hard of hearing visitors
- hearing loops are not installed
- minicom and textphones are not installed
- staff do not use sign language, but Thai sign language interpreters can be arranged
- hearing dogs are welcome
Contact us
If you need to visit us or use our services and feel that they may be inaccessible to you, please contact us.