Consumer Alerts

Professionals in the pest control and HVAC fields show up to your home when you need them most. Unexpected repairs can be a pain for consumers and their budget, but millions of Americans depend upon

Benjamin Franklin famously declared, “When you’re good to others, you’re best to yourself.” Maybe he was giving general advice about being a nice person. But it’s also possible the United States’

The FTC has long regulated negative options through the Negative Option Rule and strategic enforcement actions. Today, the FTC builds on that work by announcing a set of common-sense revisions to the

Get ready. It’s almost Store Your Records Day for telemarketers everywhere. You’re probably asking, what do telemarketers have to do with folks lining up outside of their local record stores to buy

Marriott International, Inc. has long highlighted core values of putting people first, pursuing excellence, acting with integrity, and serving the world. Today, the FTC and Attorneys General from 49

A lot has changed since 1975: the invention of the internet, cellphones, and widespread availability of solar panels, just to name a few. But the important consumer protections of the Trade Regulation

Mark your calendar for February 25, 2025, when the FTC will convene “The Attention Economy: Monopolizing Kids’ Time Online.” This virtual workshop will consider the use of design features that keep

Maybe you grew up daydreaming about artificial intelligence, or AI. You imagined its potential to change the future, possibly with an army of helpful robots to take on your least favorite human tasks

Are you a landlord? Work for a property management company? Or in the rental sector? Here’s a $48 million reminder to obey the law: the FTC’s settlement with Invitation Homes for adding junk fees

Ahoy there, restaurant owners and other friends! Gather around to hear about the restaurant that tricked people into thinking its shrimp and fish were wild caught right nearby, when, actually, they

On what I’m declaring Lesley Fair Day, we’re celebrating someone who’s become an institution at this agency – for her policy of carpe podium, her mentorship of many an attorney at the agency and in

To safeguard the widgets in the warehouse, companies secure their facilities and put inventory controls in place. To protect assets that may be even more valuable – intellectual property like patents

Today the stork dropped off a special surprise for 31 adoption intermediaries: letters from FTC staff warning them to play by the rules. These letters note that adoption intermediaries, or businesses

Think your MLM income disclosure statement is a model of clarity? Think again. Think your disclosure supports claims that participants can earn lots of extra money if they join? Think again (again)

Bitcoin ATMs (or BTMs) [1] have been popping up at convenience stores, gas stations, and other high-traffic areas for years. [2] For some, they’re a convenient way to buy or send crypto, but for

Imagine being in a hospital and suddenly feeling like you’re being watched—but not by hospital staff. According to a complaint filed by the Department of Justice upon notification and referral from

It’s a question some business executives ask themselves or their attorneys when considering whether to cross the line into illegal conduct: What are the ramifications of violating consumer protection

Recent law enforcement and regulatory developments demonstrate the FTC’s efforts to put the brakes on deceptive add-ons in the car buying process. How pervasive has the problem been at three Texas

Consumer protection enforcers have challenged bait-and-switch tactics for years. But a complaint filed by the FTC and the Arizona Attorney General against Tempe-based Coulter Motor Company and former

Today the FTC issued a new rule striking against the persistent problem of fake and false consumer reviews and testimonials. Consumers should be able to trust the authenticity of feedback they read