Mary Joan A.

I am a self-starter and highly organized person with over 17 years of experience working in a corporate environment. I am highly skilled in Customer Service and Service Delivery focusing on service dispatching, work order management for onsite technical service, order processing and logistics, data analysis and reporting, and other administrative or backoffice support. I have a solid Project Management background. I'm proficient with different office tools and CRMs, and can learn systems navigation quickly. In recent years, I have managed operational teams supporting end customers including key accounts across different geographies and have thrived in the leadership role. As an experienced operations manager and process owner, I am passionate in process standardization, continuous improvement and operational excellence. My experience can provide great value especially to up and coming organizations.