Hebrew Remote Customer Support

I'm searching for a competent individual who can expertly manage customer support for our Israel business branch. You'll be the primary point of contact for our customers, providing assistance and handling inquiries exclusively through telephone support. Your role will be vital in maintaining our belief in prioritizing customer satisfaction. Requirements: - Must be native or based in IL - Proven experience in telephone-based customer support - Strong communication and interpersonal skills - Familiarity with Krispt and Google Voice for efficient customer inquiries management Key Responsibilities: - Implementing an effective telephone support system - Handling and resolving customer inquiries promptly - Utilizing Krispt and Google Voice for tracking and managing customer communications Your potential to grow into an office manager role is also an attractive possibility. Enthusiasm, commitment, and excellent customer service skills are the keys to success in this role.