I can multi-task and I work under pressure. I am reliable and hardworking. I have earned my skills and experience during my 7 years in the BPO industry as a Phone, Chat and Email Support handled Customer, Sales and Technical Services.
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Ocene
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Izkušnje
Reservations Specialist
okt., 2022 - mar., 2024
•
1 leto, 5 mesecev
XACT
okt., 2022 - mar., 2024
•
1 leto, 5 mesecev
Assisting guests with booking their accommodation and providing information about availability, rates, and ensuring accuracy in reservation details through phone, email and chat.
okt., 2022 - mar., 2024
•
1 leto, 5 mesecev
Customer Service Representative
jan., 2018 - okt., 2022
•
4 leta, 9 mesecev
Focus Direct Inc.
jan., 2018 - okt., 2022
•
4 leta, 9 mesecev
Assisting customers with inquiries, complaints and requests via phone, email and chat.
jan., 2018 - okt., 2022
•
4 leta, 9 mesecev
Technical Support Representative
jan., 2014 - apr., 2015
•
1 leto, 2 meseca
Teletech
jan., 2014 - apr., 2015
•
1 leto, 2 meseca
Helping customers troubleshoot problems and provide guidance on internet usage via phone.
jan., 2014 - apr., 2015
•
1 leto, 2 meseca
Izobrazba
University of Negros Occidental - Recoletos
2009 - 2015
•
6 let
Bachelor of Science in Business Administration major in Marketing Management
Philippines
2009 - 2015
•
6 let
Miriam College
2008 - 2009
•
1 leto
Bachelor of Science in Entrepreneurship
Philippines
2008 - 2009
•
1 leto
Verifikacije
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