Customer Support - Elsa F.

I'm in need of a skilled technical customer support specialist. This role primarily involves addressing customer issues related to our software products over the phone. Key Responsibilities: - Basic troubleshooting of software-related problems - Providing clear and concise instructions to customers - Maintaining a professional and friendly demeanor at all times Ideal Skills: - Excellent phone communication skills - Basic understanding of software troubleshooting - Patience and a customer-oriented mindset Experience Required: - Previous experience in customer support, particularly over the phone - Basic knowledge of software troubleshooting - Prior experience in software technical support would be an advantage.