Streamlining Vaccination Bookings with GPT-powered Chatbot

In Progress Posted 2 months ago Paid on delivery
In Progress Paid on delivery

We operate an existing website offering vaccinations for travel, wellbeing, and weight loss. Currently, customers book appointments using BookingPress, a WordPress plugin that supports API connections, including integrations via Zapier. However, many customers book incorrect vaccinations or fail to select the correct combination due to insufficient information at the time of booking.

To enhance the user experience and improve booking accuracy, we aim to introduce a GPT-powered chatbot. This chatbot will educate users about appropriate vaccinations based on their travel itineraries and provide streamlined booking management.

Objectives

The chatbot will:

Educate and Inform

Provide personalized vaccination recommendations based on the user's travel destination(s).

Suggest additional vaccinations in line with UK Government travel advice.

Offer pricing information for vaccinations and provide options to add them to bookings.

Streamline Bookings

Allow users to confirm their vaccination choices.

Automatically update bookings using APIs or integrations with BookingPress and Zapier.

Enable users to manage or modify their bookings efficiently.

Enhance Accessibility

Operate primarily through WhatsApp for ease of use.

Interact with customers both pre- and post-booking.

Validate business credentials, provide general advice (e.g., opening hours, vaccination intervals), and initiate sales conversations.

Provide Additional Resources

Offer users links to official resources, such as the UK GOV Fit for Travel website ([login to view URL]).

Address FAQs related to weight loss and general wellbeing.

Example Interaction

Scenario: A customer named Bob books a travel vaccination for Thailand.

Chatbot Flow:

Initial Greeting:

Bot: Hi Bob, thanks for booking with Happy Jabs for your travel vaccination. To ensure you’re fully covered, can you let me know where you’re traveling?

Bob: Thailand.

Follow-up:

Bot: Amazing! Are you visiting any other countries on this trip?

Bob: No.

Recommendations:

Bot: Based on UK Government travel advice, you’ve booked a malaria vaccination, which is great. They also recommend smallpox and hepatitis vaccinations for Thailand. Would you like to see pricing and options for these?

Bob: Yes.

Pricing and Offers:

Bot: Here’s what we recommend for full coverage:

Malaria only: £110

Malaria + Smallpox: £90

Full Cover (Malaria, Smallpox, and Hepatitis): £210 (with a 10% discount: £189)

All vaccinations will be administered in one appointment for efficiency. We also offer Clearpay so you can split the cost over several months, interest-free. Which option works for you?

Booking Update:

Bot: Great choice! I’ve updated your booking. You’ll receive a confirmation shortly. Let us know if you need anything else!

Additional Chatbot Scenarios

Scenario 1: Multiple Destinations

Bot: Hi! Thanks for choosing Happy Jabs. To help you prepare for your trip, could you tell me the countries you’ll be visiting?

User: Thailand and Cambodia.

Bot: Great! Based on UK Government travel advice, you may need the following vaccinations:

For Thailand: Malaria, Smallpox, and Hepatitis.

For Cambodia: Malaria and Japanese Encephalitis.

Would you like to see the combined recommendations and pricing?

User: Yes.

Bot: Here are the options:

Malaria only: £110

Thailand cover (Malaria, Smallpox, Hepatitis): £210 (10% discount: £189)

Full trip cover (Malaria, Smallpox, Hepatitis, Japanese Encephalitis): £300 (10% discount: £270)

Would you like to update your booking?

Scenario 2: Weight Loss Information

User: Hi, I’m interested in your weight loss programs.

Bot: Thanks for reaching out! We offer a range of weight loss solutions, including injections and nutritional consultations. Could you let me know if you’re looking for:

Eligibility information

Pricing

General FAQs

User: Pricing and eligibility.

Bot: Our weight loss injections start at £150 per session. To confirm eligibility, you’ll need to complete a short health questionnaire. Would you like me to send you the link?

Scenario 3: General Wellbeing Query

User: What vaccinations do you recommend for general wellbeing?

Bot: For general wellbeing, we offer:

Flu Vaccinations: £30

Vitamin B12 Injections: £25

Immunity Boosters: £40

Would you like more information or to book an appointment?

Scenario 4: Pre-Booking Inquiry

User: Can I book vaccinations for my entire family?

Bot: Absolutely! We can book appointments for multiple family members. Could you tell me how many people will be attending?

User: Four.

Bot: Great! Please provide the names and ages of each family member so we can recommend appropriate vaccinations.

User: John (35), Mary (32), Emma (6), Luke (2).

Bot: Thanks! Based on their ages, here are the recommended vaccinations:

Adults: Flu, Malaria (if traveling), Hepatitis.

Children: Flu, Hepatitis, MMR.

Would you like to proceed with booking?

Process Workflow

Chatbot Initialization:

Triggered upon booking or user inquiry.

Provides a conversational interface through WhatsApp.

Vaccination Recommendations:

Pulls data from Fit for Travel to provide tailored recommendations.

Offers additional vaccination suggestions with pricing and discounts.

Booking Management:

Updates bookings via BookingPress API or Zapier integrations.

Sends confirmation notifications to the user.

Pre-Booking Assistance:

Engages users visiting the site for travel, weight loss, or wellbeing.

Validates credentials and provides helpful resources, including opening hours and general advice.

Post-Booking Support:

Ensures users are aware of their choices and can make changes easily.

Provides post-booking FAQs and advice.

Additional Use Cases

Weight Loss Bookings:

The chatbot will link to a dedicated FAQ resource covering eligibility, safety, and general advice.

Wellbeing Bookings:

Offers advice and resources tailored to user needs, such as vaccination intervals or general wellness guidance.

Technical Requirements

Primary Interface:

WhatsApp-based UI for user interaction.

Integrations:

BookingPress plugin for booking management.

Zapier or alternative API connections for seamless automation.

Data Sources:

UK Government’s Fit for Travel website for up-to-date vaccination guidance.

Customization:

Ability to add custom scripts for pricing, offers, and messaging.

Scalability for additional services or regions.

Developer Deliverables

Important Notes for Developers

It is critical that the developer reviews this specification in its entirety, including thoroughly examining the functionality and integration options of the BookingPress plugin. More details can be found on their official website: [login to view URL]

Developers must provide accurate bids based on their research and understanding of the project requirements. Placeholder bids will not be considered.

Deploy a GPT-powered chatbot integrated with WhatsApp.

Ensure seamless API connections to BookingPress for real-time booking updates.

Implement automated workflows for vaccination recommendations, pricing, and booking confirmations.

Provide documentation for chatbot management and future updates.

This project aims to deliver a streamlined, user-friendly experience that improves vaccination booking accuracy and customer satisfaction.

Chatbot ChatGPT AI Chatbot Development Chatbot Integration AI Chatbot

Project ID: #38841431

About the project

30 proposals Remote project Active 2 mos ago

Awarded to:

richardp29

Dear Client, I’m excited about the opportunity to collaborate on developing a GPT-powered WhatsApp chatbot to streamline vaccination bookings. With over 5 years experience in AI chatbot development and API integration More

£250 GBP in 7 days
(0 Reviews)
0.0

30 freelancers are bidding on average £195 for this job

srdeveloper8988

Hello I have good experience with GPTs. Integration. We can connect over chat for further discussion. Payment will be taken only after successful completion of work. No upfront. Thanks

£280 GBP in 7 days
(1 Review)
4.1
Mrenat1

As a seasoned Full Stack Developer with a strong focus on AI Chatbot development, I believe I am the perfect fit for your project. My proficiency extends to every stage of the software development life cycle and delive More

£300 GBP in 7 days
(1 Review)
2.8
shayne321

Hello M B., I'd like to grab this opportunity and will work till you get 100% satisfied with our work. I am an expert who have years of experience on Chatbot, ChatGPT, AI Chatbot Development, AI Chatbot, Chatbot Inte More

£160 GBP in 7 days
(0 Reviews)
0.0
RabailFarrukh

Dear Hiring Team, I am thrilled about the opportunity to develop a GPT-powered chatbot for your vaccination booking platform. By integrating advanced AI capabilities, we can enhance user experience, provide personaliz More

£160 GBP in 7 days
(0 Reviews)
0.0
michaelj094

Hello M B. ❤️ Thank you sincerely for considering my bid! ❤️ I'm Michael,With over 8 years in Chatbot, ChatGPT, AI Chatbot Development, AI Chatbot, Chatbot Integration, I’m confident in delivering high-quality, effec More

£95 GBP in 3 days
(0 Reviews)
0.0
leotung1104

Hi M B. I am Leo Yeung from Hong Kong who has over 8 years of experience in Software development. I'm really pumped about this opportunity! I have checked your job description for Streamlining Vaccination Bookings wi More

£175 GBP in 3 days
(0 Reviews)
0.0
marshad11

Hi there, I can help you implement a GPT-powered chatbot to streamline the vaccination booking process and improve user experience. The chatbot will provide personalized vaccination recommendations based on users' tra More

£155 GBP in 7 days
(0 Reviews)
0.0
hassansuhail93

Hello, I am an expert AI developer, and I have reviewed your project requirements. I can build a GPT-powered chatbot for WhatsApp to streamline your vaccination bookings, offer personalized recommendations, and integr More

£150 GBP in 7 days
(0 Reviews)
0.0
dataspro

Nice to meet you SpecialTeam, It is a pleasure to communicate with you. My name is Anthony Muñoz, I am the lead engineer for DSPro IT agency and I would like to offer you my professional services. I have more than 10 More

£354 GBP in 7 days
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letsUnlockAI

Investing in a GPT-powered chatbot to enhance the user experience and streamline vaccine bookings is a game-changer, and I'm confident in my abilities to deliver. As an AI/ML Engineer with a strong background in buildi More

£155 GBP in 7 days
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iuliian9

Hello, Thanks for your detailed explanation, it is very helpful to understand your project and figure out the solution. I propose a WhatsApp-integrated chatbot that improves vaccination booking accuracy, streamlines u More

£500 GBP in 7 days
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srishtisingh1004

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£200 GBP in 7 days
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toscano97

Hello, https://www.freelancer.com/u/toscano97 I read your requirements fully and I am very interesting. I have rich experience in this field and I can do it. I implemented various project similar to this project in my More

£155 GBP in 7 days
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nenad45

✨ Streamlining Vaccination Bookings with GPT-powered Chatbot ✨ Hi, M B. I have carefully reviewed your job posting. ⚡ With 10+ years of full-stack development experience ⚡, I specialize in delivering robust, scalable More

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Yuriisay

Hi there, I’ve carefully read your project description - Streamlining Vaccination Bookings with GPT-powered Chatbot and really interested in this job. I’m a full stack engineer for 8+years experience and can offering More

£175 GBP in 4 days
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chornyiartur0451

❤️❤️Hi M B.❤️❤️ I hope this message finds you well. I have carefully reviewed your project description and am confident in my ability including AI Chatbot Development, Chatbot Integration, Chatbot, AI Chatbot and Chat More

£175 GBP in 14 days
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Steff999

Hey M B. I am Stefan from Serbia. I have carefully read your job description "Streamlining Vaccination Bookings with GPT-powered Chatbot". I am confident that I will be able to complete your job perfectly with my prof More

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HariNalamotu

We are 4th year Computer Science students specializing in AI/ML and chatbot development. We have extensive research and practical experience. Between our personnel, we have 3 published research papers and 5 products/wo More

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MohmedAbdelwahab

Being a highly skilled Python developer well-versed in areas such as MLOps and machine learning, I believe my expertise aligns exceedingly well with your project's needs. With fluency in AWS services like EC2, S3, and More

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Uness33

Hi there! I'm Unes, a Generative AI engineer with a knack for creating intelligent, user-friendly chatbots. I’m excited about the opportunity to enhance your booking system with a GPT-powered chatbot. Here's my approa More

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