Web service requirements document example jobs

I'm looking for a professional UI/UX designer to revamp the user interface and experience of my webmail platform. The overall feel should be very professional and corporate, catering to business users. Key Responsibilities: - Design an intuitive, user-friendly interface that reflects a professional and corporate image. - Ensure the design is consistent with the platform's purpose as a webmail service. Ideal Skills: - Proven experience in UI/UX design, particularly for webmail or similar platforms. - Strong understanding of corporate and professional design aesthetics. - Ability to create minimalistic yet functional designs.

I am looking for a nodejs developer here are the requirements: -Expert in creating APIs in Nodejs (At least 5 years as a Nodejs developer). -Implementation of CI/CD pipelines. -Solid knowledge of implementing and optimizing solutions on AWS. -Knowledge of microservices architectures. -Solid knowledge of Stripe integration. -Deep understanding of database creation in PostgreSQL. -Deep knowledge in backend API creation for chat in web system and mobile APP. -Developer needs to have the ability to quickly create complex solutions, deploy them on AWS, and contribute to the team whenever requested. -AI systems integration. -You need to know how to apply SOLID principles. -Understanding of how creating entity-relationship diagram. You can use some tool recommended for that. I ne...

I need a seasoned digital marketer to enhance my Google Business Profile. The main objective is to drive traffic to my website, which is for a service provider company. Highlights: - Focus on promoting our technical support and custom projects services. - Website is a service provider platform. Ideal Skills and Experience: - Proven expertise in local SEO and Google Business Profile management. - Exceptional knowledge of driving website traffic via Google Business. - Experience in promoting technical services on digital platforms. - Ability to create engaging content that attracts potential clients.

I'm looking for a skilled web developer to create an E-commerce website for selling services. Key Requirements: - Ability to implement a customer review system, allowing users to share their experiences and feedback on the services offered. Ideal Skills and Experience: - Proficiency in e-commerce web development. - Prior experience in creating service-oriented e-commerce platforms. - Expertise in implementing customer review systems on websites.

I'm seeking a seasoned Business Development Executive to drive our IT company's software development and consulting services on a global scale. This role operates on a commission basis per project. Key Responsibilities: - Identify and target potential international cl...Promote our software development and IT consulting offerings - Negotiate project contracts and terms Ideal Skills and Experience: - Prior experience in IT industry business development is a must - Excellent communication and negotiation skills - Proven track record of successful project acquisition - Ability to identify and target prospective clients Freelancers with a network of international IT service clients will be given preference. This role offers immense earning potential for proactive and result...

...landscape and the company’s position within its industry. 5. Final Report: • Deliver a comprehensive valuation report summarizing the financial analysis and providing a clear valuation for the equity stake. • Offer any recommendations or considerations that could impact the sale of the equity stake. Requirements: • Proven experience in financial analysis and business valuation. • Knowledge of valuation methods like DCF, earnings multiples, and comparative analysis. • Familiarity with the service or transportation industry is a plus. • Excellent analytical skills and attention to detail. • Ability to deliver the final report in a professional format. Timeline: • The project should be completed within [insert your pref...

I'm seeking a professional Android developer to create a mobile app for , a free matrimonial service catering to Pakistanis worldwide. The app will utilize existing backend REST APIs and should mirror the simple, minimalist design of the web version. Key functionalities to be incorporated in the initial release include: - Account Registration and Management - Member Search and Selection - Communications (Messaging and Instant Chat) In addition to these, the app will also require the integration of several third-party services such as a payment gateway for subscriptions, a push notification service, and an analytics platform. The ideal candidate for this project should have: - Proven experience in Android app development - Familiarity with REST API integration...

I'm seeking ...logo and website for my new IT company. The logo should embody the characteristics of the new digital era while being professionally crafted and incorporating the company name or initials. Logo Requirements: - Modern, sleek aesthetic - Incorporation of company name or initials Website Requirements: - Mobile-friendly design with full-capacity display on all devices - Robust security, with proof of passing all security checkpoints - Delivery within one week Content: - Product or service listings Functionalities: - User login and account management Ideal Skills and Experience: - Graphic design and web development expertise - Proven track record in creating secure websites - Ability to meet tight deadlines If you can commit to this timeline...

Project: 280-Page Word Document to Indesign Conversion Overview Convert a 280-page Word document into a high-quality PDF using InDesign. Maintain consistent formatting, typography, and Arabic language accuracy. Daily target: 16 pages. Schedule: Monday - Friday. Payment: Upon successful completion of the entire project. Budget & Time Budget: 50-80 USD. Estimated time per page: 30 minutes. Requirements Fluency in Arabic. Expert InDesign skills (including Arabic typography). Strong project management & communication. Meticulous attention to detail. Application Only applicants meeting all requirements and comfortable with the budget & time will be considered.

I'm in need of a seasoned .NET developer with expertise in Angular 16 for the development of a comprehensive HR Management System (HRMS). This system will be built on .NET Core and will incorporate several key HR modules, including: - Payroll Management - Employee Self-Service - Recruitment Management The ideal freelancer for this job should have a robust understanding of both .NET Core and Angular 16. Previous experience in HRMS development is highly desirable, as is a strong portfolio demonstrating successful .NET and Angular projects. Your ability to create user-friendly interfaces and efficient back-end systems will be critical to the success of this project.

I'm looking for an intermediate dropshipping sales with a good background in marketing on social media platforms. Ideal Skills: - Proven experience in dropshipping sales - good in social media marketing - good communication and customer service skills - Ability to source trending products and fulfill orders look forward to hearing from you!

I'm a mid-career professional in need of a CV and LinkedIn profile expert. My focus is primarily on roles related to product management, product & service design, entrepreneurship, corporate venture building, and as an Entrepreneur-in-Residence (EIR). However, I may consider other job titles too. The ideal candidate should have: - Proficiency in optimizing for ATS (Applicant Tracking System) - Exceptional writing skills with meticulous attention to detail - Extensive experience in CV writing - Proven expertise in crafting engaging LinkedIn profiles Your role will be to enhance the content and wording of my CV, making it more appealing and boosting my chances of securing job interviews.

...customer service to enhance guest experiences and maximize bookings. Key Responsibilities: - Onboard properties onto and Airbnb platforms, ensuring all listings are optimized and visually appealing. - Manage property profiles, including updating descriptions, amenities, and pricing to remain competitive. - Handle inquiries, bookings, and guest communication promptly and professionally. - Monitor and respond to guest reviews to maintain high ratings and customer satisfaction. - Ensure compliance with platform policies and implement strategies to increase property visibility. Qualifications: - Strong organizational skills and attention to detail. - Excellent written and verbal communication skills for guest interaction. - Ability to handle customer service...

I'm seeking a lead generation expert to identify potential clients for our premium YouTube thumbnail creation service. The ideal freelancer will target creators with great content but underperforming thumbnails in the United States, Canada, UK, Australia, Germany, and UAE. The leads must include: - Channel name - Niche - Email addresses (preferred type of contact information) - Channel size (10K–100K subscribers preferred) Looking for 100 Qualified premium leads. Leads should be verified and relevant. Experience with YouTube or creator-focused services is a plus. The criteria for defining underperforming videos is based on low views compared to subscriber count and quality of content.

I need a reliable freelancer to manually transcribe a PDF document into a text file. The PDF contains straightforward, unformatted text and spans between 1 and 20 pages. The transcription should be in a standard format, with default font and formatting. Ideal Skills and Experience: - Excellent typing skills - Attention to detail to ensure every word is accurately transcribed - Ability to meet deadlines - Experience with manual transcription is a plus

I'm in need of a professional to assist with typing and formatting a business report in Microsoft Word. The document is intended for business purposes and needs to be formatted in APA style. Key Requirements: - Typing and Formatting: The report needs to be meticulously typed and properly formatted in APA style. - Content: The document will contain an executive summary, so experience in crafting and formatting this section is preferred. Ideal skills and experience for this job include: - Proficiency in Microsoft Word - Strong understanding of APA formatting - Previous experience with business report preparation - Excellent typing skills

I'm looking for a professional Laravel developer who can help me build an e-commerce site, specifically tailored for selling services. Key requirements: - Extensive experience with Laravel and e-commerce website development. - Ability to integrate an intuitive UI/UX design. - Understanding of implementing service-based transactions in an e-commerce format. Please note that the choice of payment gateway has not yet been determined, so flexibility and knowledge of various options will be beneficial. Your proposal should highlight relevant past projects and your approach to this one. Looking forward to your bids.

...Ensuring a smooth and efficient onboarding process for all new clients. - Service plan development: Collaborating with clients to create tailored service plans that meet their individual needs. - Ongoing client support: Providing continuous assistance and support to clients throughout their journey. The ideal candidate for this position should have a wealth of experience, particularly with: - NDIS regulations and procedures: A comprehensive understanding of the NDIS framework is crucial for compliance and optimal service delivery. - Client management software: Proficiency with industry-standard software is necessary for effective client tracking and management. - Customer service: A strong background in customer service is essential for fostering pos...

We have a client with two branches and a head office seeking a centralized solution for tracking their IT assets. This system should ...any new systems entering the network or transferring between branches. - Monitoring of high bandwidth usage and open port details within the network. - Recording of asset buy and movement details also with asset assigning details to user and calculation of depreciation of IT and Non IT assets and provide the reports. The application should be delivered with source code and an implementation document. Payment will be made only after a successful Proof of Concept (POC) and delivery of the required documentation. Ideal candidates should have experience in network monitoring solutions and software development, with a strong understanding of IT asset m...

I'm looking for a professional who can help me create an interactive .pdf document with image pop-ups. The content will primarily consist of text and images, which will be provided embedded within the document. Key Requirements: - The pop-up images will be triggered by hovering over a specific group of text. This requires careful planning and execution to ensure a smooth user experience. - The ability to create a visually appealing and functional PDF is crucial. Ideal Skills and Experience: - Proven experience in creating interactive PDF documents. - Strong attention to detail and ability to follow instructions. - Good understanding of PDF software capabilities and limitations.

...with-in pages, bulk edit, bulk delete, Hide category, in page pages or multiple pages, Edit in one page or multiple pages, though coded the website has to act plug and play Ecommerce Website USP - We give return gifts to customers based on Invoice size- hence the designs is detailed accordingly You need to first ensure that Gift cards with 16 digit or 12 digit secure login with pin code (as an example shown in myntra), • Coupons creation in admin panel with expiry date and with a condition which will be discussed later • Gift page which works on multiple conditions but basically works based on cart value • DLT API - which should be used for OTP verification (for profile creation), Abandoned cart notification to the customer, Order confirmation notification, Gift...

I am in need of a skilled backend developer with expertise in Python, Pandas, NLTK or SpaCy. The primary focus of this project will be building an API service for data processing, natural language processing, and data analysis using CSV/Excel files. Ideal Skills: - Proficient in Python - Experience with Pandas, NLTK, and SpaCy - Strong knowledge in API service creation - Expertise in data processing and natural language processing - Familiarity with handling CSV/Excel files

...of how Deep Metric Learning handles missing data (4000 Words). 4. An investigation of how Deep Metric Learning deals with noisy data (4000 Words). 5. An investigation of how Deep Metric Learning deals with Open Set Recognition (4000 Words). 6. A contripution for this review in 5-10 points (less than 500 words). 7. A conclusion of the review (500 words). Key Requirements: - The review Must be PASSED IA checker test. - The entire document must be formatted in Times New Roman, size (14-12). - The review must has more than 25 figures. Must be write number and title of fiuger under figure. - For tables: must be write number and title of Table above the table. - Make a table for all figures in this review. (Titel of figure - Page number of fiuger) - Make table for all scientifi...

I'm looking for a professional web developer to create a user-friendly e-commerce website for my imitation jewellery business. The site should showcase a variety of physical products, with an emphasis on aesthetics and usability to appeal to jewellery customers. Ideal Skills for the Job: - Proven experience in e-commerce website development - Strong understanding of UX/UI design principles - Proficiency in SEO strategies - Knowledge of secure payment gateway integration - Experience with customer service and review systems The project does not currently include specific features such as product filters, customer reviews, or wishlist functionality, but I am open to recommendations based on your expertise. A beautiful, functional website is my primary goal.

...Executive to join us on a freelance basis and help scale our business. Your Role: ? Identify and reach out to potential clients and business opportunities. ? Pitch our creative services (branding, graphic design, and social media management) effectively. ? Build and nurture strong client relationships. ? Develop strategies to achieve and exceed sales targets. ? Collaborate with the team to improve service offerings and client satisfaction. What We’re Looking For: ✅ Proven experience in business development, sales, or client acquisition. ✅ Strong communication, negotiation, and interpersonal skills. ✅ A self-starter with the ability to work independently and meet deadlines. ✅ Knowledge of digital marketing and branding trends is a plus. ✅ Freelancers with a network in the ...

I am looking for a freelancer who already developed a talking 3D avatar that is compatible with FBX and can be integrated with Azure for the purpose of creating explainer videos. The freelancer who already developed similar web service would be required. If there is no such Freelancer, we will re-post this project. Applicant would be requested to inform his already developed 3D talking Avatar generation service. The primary goal of these videos is to demonstrate a variety of products, specifically in the pharmaceutical, nutritional supplement, and medical device sectors. Skills and Experience: - Proficiency in 3D modeling and animation - Experience working with Azure and FBX - Able to create an engaging, clear, and effective explainer video - Previous work demons...

I'm seeking a professional translator to convert a series of legal contracts from Polish to English. The contracts are more than 20 pages long, so experience with lengthy document translation is crucial.

I'm seeking a professional masseuse for a deep tissue, full body massage. I don't have any medical conditions or areas of sensitivity. Please get in touch if you can provide this service.

Please click document to see all project instructions! Thank Q! Have fun! -

I'm looking for an experienced Wikipedia editor who can help me get included on the site to document my academic contributions and notable achievements. The focus should be on: - My published research papers - My awards and honors - My teaching and mentoring roles The ideal candidate will have a deep understanding of Wikipedia's guidelines and standards for notability, as well as experience in writing and editing for the site. They should be able to present my contributions in a way that is aligned with Wikipedia's style and tone, while ensuring that the information is accurate, verifiable, and sourced appropriately.

I'm looking for a talented designer to create a new, modern design for my company's price list. The document is about 4-5 pages long. Key Requirements: - Design should adhere to my specific branding guidelines and color schemes - Final deliverable should be in PDF format Ideal Skills and Experience: - Proficiency in design software - Strong understanding of modern design principles - Experience working with corporate branding guidelines - Ability to create clean, professional layouts Please note that this project requires a keen eye for detail and a strong sense of design. If you have a portfolio of similar work, I'd love to see it.

I'm in need of a professional animator who could create animated explainer videos for describing my service. Key Requirements: - Create an engaging and professional animated video that conveys my service effectively. - Prior to the final delivery, a sample of the video should be provided for review. Ideal Skills and Experience: - Proven experience in creating animated explainer videos. - Strong understanding of service description and how to present it visually. - Excellent animation skills with a portfolio of professional-grade work.

I'm looking for an experienced iOS app developer to create a mobile car wash application. The app should have a use...essential features such as: - A comprehensive booking system that allows for recurring appointments. - Secure payment integration primarily focusing on Credit/Debit cards. - A system to save both customer and vehicle data, as well as their locations for convenience and efficiency. Ideal candidates for this project should have a solid portfolio of iOS applications, with experience in developing service-based apps being a significant advantage. Understanding of payment integration and data management systems is crucial. Please include examples of similar projects you've completed in your proposal. Something like this

I'm launching a new food delivery service and need a compelling GoFundMe description to help fund it. The service has a unique value proposition that I want to emphasize, along with the positive impact it will have on our local community. I need someone who can articulate my passion and commitment to this venture in an engaging way. Ideal Skills: - Excellent writing and storytelling skills - Experience with crowdfunding campaign content - Understanding of the food delivery industry - Ability to convey enthusiasm and commitment What I Need: - A well-crafted, engaging description for my GoFundMe campaign - Emphasis on our unique value proposition - Highlighting the positive community impact - Conveying my personal passion and commitment to the project.

...advantages and related services. Project Requirements: Hyperrealistic 3D Animation: • Create a visually stunning 3D animated video of the health band. • Showcase the device from various angles, demonstrating its design, functionality, and premium aesthetics. • Include smooth and lifelike animations to capture attention. 3D Infographics Integration: • Develop engaging 3D infographics to highlight key features, advantages, and related services of the health band. • Text content for infographics will be provided by us after selecting the freelancer. • Infographics should seamlessly blend with the animations for maximum impact. Video Clips: • Deliver separate video clips for various sections, e.g., product showcase, feature demonstration, and...

I am looking for a skilled web developer or a team to build an MVP for a financial advisory platform. The application will allow users to register, complete a static financial profiling questionnaire, connect multiple broker accounts, and view actionable insights about their investments. The platform will also include an AI-powered chatbot for financial queries and document analysis. The core requirements for the MVP include: Key Features: 1. User Management: - User registration, login, and profile management. - Secure sessions with automatic logout after inactivity. 2. Static Questionnaire: - A predefined set of financial profiling questions. - Logic to categorize users into predefined investment groups (e.g., Conservative, Moderate, Aggressive). - D...

I'm seeking a dedicated sales professional to sell home electronic appliances in-person across nearby cities. The ideal candidate will not only be selling but also managing customer relationships manually. Your role will encompass overseeing smooth transactions from order placement to payment collection. Key Responsibilities: - Sellin...from order placement to payment collection. Key Responsibilities: - Selling home electronic appliances across nearby cities. - Manually tracking and managing customer relationships. - Ensuring seamless transactions from order placement to payment collection. Ideal Skills and Experience: - Proven experience in in-person sales, particularly in home appliances. - Strong interpersonal and customer service skills. - Excellent transaction managemen...

Looking for a profes...essential features to enhance user experience and boost sales. Key Features: - User Reviews: Implement a user review system to build trust and encourage purchases. - Social Media Integration: Seamless integration with various social media platforms for easy sharing and increased visibility. - Live Chat Support: A reliable live chat support feature to assist customers in real-time and enhance customer service. Ideal Skills: - Proficiency in Big Cartel and dropshipping store creation. - Experience in e-commerce, particularly in the clothing and accessories sector. - Knowledge of implementing user review systems, social media integration and live chat support features. Looking for someone who can deliver a professional, user-friendly and feature-rich dropshipp...

This is to bring attention to my programming CONTEST at: https://www.freelancer.com/contest/CrossPlatform-basic-example-app-with-JNI-Flutter-or-KotlinNative-Multiplatform-for-AndroidiOSetc-EST-2514642/details So do not BID here, instead GO TO the CONTEST at: https://www.freelancer.com/contest/CrossPlatform-basic-example-app-with-JNI-Flutter-or-KotlinNative-Multiplatform-for-AndroidiOSetc-EST-2514642/details

The basic example app is simple, just include several small binaries of Hello-World compiled/built with Rust/C/C++/golang and the app must execute them and display the app message in an activity or 'view'. So you will need to use JNI or ffi or channels or bridges if using flutter etc. You can use whatever cross-platform method you prefer. You must provide all sources and binary for Android and one other platform. Clear? The app will simply call several versions of "Hello World!" binaries (one in C, C++, Rust..) inside the "Apk" for example, and display the Hello World output in some GUI (graphical view/user interface) of the app. You can post just the BINARIES and provide the Source Code "after" you are AWARDED the contest. THAT&#...

I'm seeking an interior designer to transform my retail store into a modern and trendy space. The project will encompass the entire store, from the entrance and display windows, to the sales floor, fitting rooms, checkout and customer service area. Key Responsibilities: - Design a modern and trendy atmosphere throughout the store - Enhance the visual appeal of the entrance and display windows - Optimize the layout and aesthetics of the sales floor and fitting rooms - Create an engaging and appealing checkout and customer service area Ideal Skills: - Extensive experience in retail store design - Strong understanding of modern and trendy design elements - Excellent spatial awareness and design optimization skills - Ability to create visually appealing and functional spa...

I'm looking for a skilled PHP Laravel and Flutter developer to customize our existing taxi app. The main requirement is adding a service type module to both the rider and driver interfaces, as well as the admin panel. Key Features: - The service type module should include various service options such as Standard, Premium, and Shared. - It should also incorporate specific service types like JCB, Road Roller, and other time-based services. Ideal Skills: - Proficiency in PHP Laravel and Flutter. - Prior experience with taxi app customization. - Strong understanding of service type modules.

...guests. You will also engage with inquiries from guests, providing excellent customer service and ensuring smooth communication throughout their stay. Key Responsibilities: Post, update, and manage property listings on Airbnb Respond promptly and professionally to guest inquiries and booking requests Maintain a high level of communication with guests, ensuring a positive experience Monitor guest reviews and feedback to improve service Coordinate check-in/check-out processes and ensure properties are ready for guests The ideal candidate will have: Proven experience managing Airbnb listings and guest communication Strong attention to detail and organizational skills Excellent communication and customer service skills Ability to troubleshoot and resolve issues effi...

I'm looking for a freelancer to create a modern and minimalist home page and basic services page for my recently purchased WordPress website. The design should include a hero image or slider, features or services overview, and client testimonials on the home page. The services page should primarily focus on detailed service descriptions. Key Requirements: - Design a contemporary and uncluttered home page - Create a basic services page showcasing service descriptions - Incorporate a hero image or slider, features or services overview, and client testimonials on the home page - Ensure the services page is focused and clear The ideal freelancer for this project should be well-versed in WordPress, have a strong understanding of modern minimalist design principles, ...

I'm looking for a professional graphic designer to create a 4-page promotional brochure for my company. This brochure sho...professionalism, aligning with our brand image. Key components of the brochure: - A comprehensive overview of our company, highlighting our mission, vision, and unique selling propositions. - Detailed descriptions of our product/service offerings, designed to capture the interest of potential customers. Ideal candidates for this project should have: - Strong graphic design skills, with experience in creating promotional material. - A keen understanding of how to convey a professional tone through design. - Ability to succinctly communicate our company and product/service details in an engaging way. Please include samples of previous similar wor...

I'm seeking a talented graphic designer to redo a flyer for me. The flyer is intended to promote a new product or service to the general public. Key requirements for the job: - Expertise in graphic design with a strong portfolio of similar work - Ability to create engaging and visually appealing designs - Previous experience working on promotional materials - Excellent understanding of target audience and ability to design accordingly

I'm looking for a professional who can set up for me. The goal is to connect with LinkedIn and a data enrichment service like Datanyze, Signal Hire, or Apollo to gather B2B main contact info. Key Requirements: - Set up to enrich data - Gather B2B main contacts from LinkedIn - Use a data service for enrichment - inc Clay AI funcationality - Prioritize collecting both man contact email addresses and phone numbers - Ensure data can be exported to CSV or HighLevel CRM Ideal Skills: - Previous experience with and its AI and waterfall features - Expertise in LinkedIn and data enrichment platforms with Datanyze, Signal Hire, Apollo or similar - Knowledge of B2B data collection - CRM experience, particularly with HighLevel - Data export skills YOU MUST BE EXPERIENCE...

I have attached a requirement document detailing enhancements for my WordPress website. The site is integrated with WooCommerce and LearnDash LMS, and was created by duplicating an existing site. Key focus areas include: - User Interface Design: checkout page and process - Plugin Compatibilities: woocommerce compatibility issues need to be addressed. - Enhancements should be implemented on two websites: - First website: Enhancements applied, tested, and defect-free for 60 days. - Second website: Changes applied to the staging environment first and, after approval, to the live site. Ideal candidates for this project should have extensive experience with WordPress, WooCommerce and LearnDash, and should have a strong background in UI/UX design and plugin compatibility troubles...

...deliverables: 1. Logo Design A professional, modern logo. Variations: full-color, monochrome, and inverted. Deliverable formats: PNG, SVG, JPG, and AI. 2. Favicon A favicon derived from the logo for website and app usage. 3. 3D Logo Animation A short GIF or video (3-5 seconds) showcasing the logo in 3D, suitable for website headers, presentations, and social media. 4. Brand Guidelines A comprehensive document detailing: Logo usage rules (sizing, spacing, color variations). Color palette with hex, RGB, and CMYK codes. Typography (primary and secondary fonts). 5. Marketing Materials Templates for: Business cards. Letterheads. Brochures. PowerPoint presentations. 6. Social Media Kit Customizable templates for LinkedIn, Instagram, and Facebook posts and stories. 7. Tagline Assistanc...

We are seeking a skilled IT Managed Service Provider (MSP) Support Specialist to join our team. This role involves providing Level 1 and Level 2 support to manage and resolve customer problems. Our customers utilize virtual dedicated servers, VPS, hosted exchange, M365 and more. Key Responsibilities: Perform basic troubleshooting for connectivity issues, such as Wi-Fi or VPN access. Assist users with password resets, account lockouts, and basic software installation. Address basic hardware issues, including printer connectivity and peripheral device setup. Log and categorize incoming support requests in Salesforce, escalating complex issues as needed. Provide user assistance via phone, email, or chat, offering guidance until resolution. Diagnose and resolve complex connectivity...