As a system administrator, I play a crucial role in maintaining the integrity, efficiency, and security of an organization's computer and network infrastructure. I possess expertise in the installation and configuration of software applications, along with hands-on experience in VPN configuration. On a daily basis, I provide technical support to end-users, troubleshooting hardware, software, and network connectivity issues, while implementing security measures to safeguard systems and networks from cyber threats such as viruses and unauthorized access. Additionally, I maintain documentation of IT systems, track system performance, and ensure compliance. In addition to my core competencies, I am proficient in Outlook configuration and data backup, as well as ServiceNow and incident management ticketing systems. Furthermore, I have extensive knowledge of both Active Directory and Google Workspace, along with expertise in asset management tools. Skill Category Specific Skills Data Entry Accurate and fast typing speed, data verification, data cleansing, data formatting, data organization, data entry software proficiency (e.g., Microsoft Excel, Google Sheets) Software Proficiency Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace (Sheets, Docs, Slides), data entry software (e.g., Salesforce, QuickBooks), database management systems (e.g., MySQL, Microsoft Access) Attention to Detail Meticulous data entry, error detection and correction, consistency in data entry formats and standards Time Management Prioritization of tasks, meeting deadlines, efficient multitasking Communication Clear and concise written and verbal communication, collaboration with team members, reporting data entry progress and issues Problem Solving Troubleshooting data entry errors, identifying and resolving data inconsistencies, proposing process improvements Confidentiality Handling sensitive information securely, ensuring data privacy compliance Quality Assurance Performing quality checks on data entries, ensuring accuracy and completeness of data