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Presh A.
@precious530
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Customer Service /Virtual Assistance /Appointment
$5 USD / Hour
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Nigeria (12:42 AM)
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Joined on February 26, 2024
$5 USD / Hour
・
Greetings!
I am an accomplished customer Support Specialist with over 7 years of customer experience and management. A dedicated Customer Support Specialist with a passion for ensuring client satisfaction. Skilled in communication, problem-solving, and delivering exceptional service.
Committed to elevating customer experience and contributing to business growth.
I am a motivated and hardworking professional dedicated to shaping a successful career path with a commitment to excellence. A proven self-starter with a passion for continuous learning and achievement. Whether collaborating in a team or tackling projects independently, I bring resilience, adaptability, and a results-oriented approach to every endeavor. Committed to personal and professional growth, I aim to contribute positively to any role I undertake.
In this 7 years, I have had series of customer satisfaction training organized by the organizations I worked with.
CRMs and Software:
My proficiency extends to a variety of Customer Relationship Management tools and software. I adept at navigating and maximizing the potentials of these tools to enhance customer interaction.
Skills that set me apart:
Communication skills
Attention to details
Problem solving skills
Organizational skills
Customer service
Computer skills
I am eager to contribute tremendously to the growth of the your organization by adding value in my own quota and bringing satisfaction to the customers.
Let's connect to discuss how my skills can impact your customers positively.
Digital witch support community is a Tech and IT support community that had trained thousands of people who finds it difficult to navigate the IT world..
Skills Acquired:
Customer Support
Virtual Assistance
Email Management
Appointment Scheduling
Tools and Software:
HubSpot, Freshdesk, Zendesk, Loom, Slack, Zapier, Microsoft Teams, Intercom, Google drive, Dropbox, One drive, PickTime, Calendly, Airbnb, Outlook, Gmail, Yahoo Mail.
Jan, 2024 - Feb, 2024
•
1 month
Sales Representative
Aug, 2023 - Feb, 2024
•
6 months
FF Trading services
Aug, 2023 - Feb, 2024
•
6 months
FF Trading services is a medical equipment company that sales and supplies medical equipment, instruments and consumables to hospitals in and outside Nigeria.
I generated Leads, Telemarketing, Code calling and Warm calling
I also reached out to new and existing clients through WhatsApp chats, calls, emails, social media platforms and hospital visitations introducing the products available at our store seeking their patronage.
Aug, 2023 - Feb, 2024
•
6 months
Customer Service Advisor
Nov, 2019 - Jul, 2023
•
3 years, 8 months
Stallion Group of Companies (HONDA MOTORS)
Nov, 2019 - Jul, 2023
•
3 years, 8 months
Stallion is a group of company that is dedicated to its customers and partners across west Africa.
I worked in the Automobile section of HONDA MOTORS in charge of repairs and servicing of Honda vehicles.
My activities and skills includes; Excellent customer handling skill, Proficiency in Microsoft Office Package, Follow up calls and receiving customer calls, Emailing, Giving professional advice to customers with little or no knowledge of the services we render, product knowledge.
Nov, 2019 - Jul, 2023
•
3 years, 8 months
Education
Higher national diploma
2019 - 2022
•
3 years
Nigeria
2019 - 2022
•
3 years
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