Customer Support Analyst with 4+ years of experience in various lines of work with client interaction, data management, and process improvement to keep services improved. Excellent in mastery of data entry processing and video image enhancement. Brings best customer experiences with sharp attention to detail and creative problem-solving. Drives process optimization of client support processes and automation solutions to manage large volumes accurately. I am recognized by folks for my collaborative and analytical strengths, bringing innovation and quality to every aspect of customer service, multimedia tasks, and data management.
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Experience
Customer Support Analyst
Feb, 2023 - Sep, 2023
•
7 months, 2 days
Colmore
Feb, 2023 - Sep, 2023
•
7 months, 2 days
At Colmore, I managed financial reporting for three clients, ensuring accuracy and efficiency. My duties included downloading CAS, annual, and quarterly reports, entering data into our database, and uploading files to our site and clients' SharePoint. I tracked report stages with Salesforce, SharePoint, and Jira, and used Microsoft Access to notify teams of updates. This role strengthened my skills in multi-client reporting and data management
Bangalore, India
Feb, 2023 - Sep, 2023
•
7 months, 2 days
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