Bilingual Phone Support Specialist (French & English)

Hello, With my diverse skill set and experience in telemarketing, call center operations, and customer support, I am confident that I am the ideal candidate for the Bilingual Phone Support Specialist position. My fluency in French and English will ensure seamless communication with a wide range of customers spread across different time zones, from Canada to the USA. In addition to being a multilingual specialist, I am also a tech-savvy professional capable of delivering customized solutions. My proficiency in Full-Stack Development, API Integration, and Cloud Services like AWS and Azure can be instrumental for your projects that require managing and scheduling appointments. Moreover, my seven years of industry experience have honed my ability to provide excellent service while managing high volumes of incoming calls. A prominent aspect of this role is to effectively deliver product information ensuring smooth transfers to the right team members. My prior experience in call center operations has equipped me with the ability to address customer inquiries efficiently, providing accurate information and managing inquiries swiftly. Having said that, I assure you that I can handle these responsibilities effortlessly while maintaining the quality of service you seek for your customers. To sum it up, hiring me as your Bilingual Phone Support Specialist is an investment towards imbibing top-notch customer service on your projects without Thanks!

Hey Cyril A., I just finished reading the job description and I see you are looking for someone experienced in Sales, Call Center, Customer Support, Virtual Assistant and Telemarketing. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Hire Me? 1. I have done more than 150 major projects. 2. I have not received a single bad feedback since the last 5-6 years. 3. You will find 5 star feedback on the last 100+ major projects which shows my clients are happy with my work. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Aziz

Subject: Application for Bilingual Phone Support Specialist (French & English) Dear [Hiring Manager], I am excited to apply for the Bilingual Phone Support Specialist position. With a strong background in customer service and fluency in both French and English, I am confident in my ability to provide exceptional support to your clients across Canada and the USA. In my previous role as a Customer Service Representative at [AU2MOBILE CALL CENTER UK], I managed inbound and outbound inquiries, efficiently scheduled appointments, and ensured seamless communication between teams. My ability to actively listen, resolve customer concerns, and schedule tasks aligns perfectly with your emphasis on scheduling appointments and transferring calls to the appropriate team members. I am drawn to this role for its flexibility and focus on providing meaningful assistance without cold calling. I thrive in dynamic environments and am eager to contribute to your mission of delivering excellent service. Thank you for considering my application. I look forward to the opportunity to discuss how my skills align with your team’s goals. Best regards, RUBEL UDDIN

Hello, I’m excited about the opportunity to join your team! While I am fluent in English only, I bring strong experience in customer service, scheduling, and handling inbound/outbound inquiries. What I Offer: Excellent communication and customer support skills. Proven experience in scheduling and managing calendars for sales teams. Flexible availability across time zones to meet your needs. If you’re open to a candidate with strong English proficiency, I’d love to contribute to your team’s success. Best regards

Hello I have my own company were I’m hiring person for projects and backup supporting team I have 3yrs of experience team handling and office management I will hire best team for your company ( work is work it had to be done) irfan

Hey, I’m really interested in your offer. I believe I have the skills required to complete the task. You should know that my French and English is perfect. I also hold a C2 certificate in English and a C1 in french, and I can provide proof if needed. I’m very interested in the project for what I think is a good price. Since you’re my first client on this freelancing platform, I would be delighted to work with you.

Dear Sir/mam, I am excited to submit my proposal for the role of handling incoming calls and scheduling appointments on behalf of your moving services company. With a solid background in customer service and scheduling, I am confident in my ability to effectively follow up with customers who have requested moving information through your website and seamlessly coordinate appointments in your seller's calendar. Throughout my career, I have honed my communication and organization skills, ensuring a high level of customer satisfaction and operational efficiency. I have experience in managing inbound calls, addressing customer inquiries, and efficiently scheduling appointments to optimize workflow processes. I am adept at utilizing various communication channels to provide exceptional service and streamline appointment setting procedures. I am particularly excited about the opportunity to contribute to your team and support your goal of enabling sellers to assess the volume of goods to be moved efficiently. By effectively managing your incoming calls and appointment scheduling, I am committed to ensuring a seamless and positive experience for your customers. Thank you for considering my proposal. I look forward to the possibility of collaborating with you and contributing to the success of your moving services company. Best regards, Anadri Ranjan

Hi I have a good experience in taking calls in bpo's I work for Amazon as a virtual customer support And I believe I will do ur work as per your requirement and need