I am excited to offer my services to design and develop a custom CRM system tailored to meet the specific needs of your call center. This CRM will streamline your processes by managing leads, tracking sales, monitoring stock levels, and handling deliveries, all in one place.
What I Offer:
Lead Management: A comprehensive system to track and manage potential leads, including the ability to categorize, prioritize, and follow up on leads efficiently.
Sales Tracking: The CRM will allow you to track sales made, monitor sales progress, and set targets, ensuring that you stay on top of performance and achieve your business goals.
Stock Monitoring: Real-time stock monitoring and management capabilities, allowing your team to efficiently track stock levels, receive low-stock alerts, and manage inventory.
User Roles & Permissions: The CRM will have two main user roles:
Admin Role: Full access to all system features, including user management and system configuration.
Staff Role: Limited access to ensure staff can manage leads, sales, and stock without modifying system settings or sensitive data.
Customizable Dashboards & Reporting: The system will include user-friendly dashboards and real-time reporting features to give you clear insights into key performance indicators (KPIs).