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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
From 144,299 reviews, clients rate our Customer Support Specialists 4.9 out of 5 stars.Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
From 144,299 reviews, clients rate our Customer Support Specialists 4.9 out of 5 stars.I'm looking for someone who is smart and can record some action songs for preschool kids. No previous experience is required. You can just use your phone camera to record the videos. You only have to act/dance based on the songs I give. You will get the payments for each video song you record. Please take a look at the example videos: ---------------- ------------------------- ------------------------- ------------------------- ---------------- ------------------------- ------------------------- ------------------------- - Record in a clutter-free environment with a simple background to maintain focus on the performer. - Use natural lighting or a bright environment to ensure video clarity. - Ensure videos are recorded in at least 1080p HD resolution. NOTE: I will provide you with...
We are looking for a Telemarketer/Appointment Setter professional to join our team. The ideal candidate will have strong communication skills and be highly motivated. Responsibilities: Make outbound sales calls to potential clients in the US. Present and promote our products/services effectively. Identify and generate new sales opportunities. Follow up on leads Maintain accurate records of calls and client interactions. Provide regular reports on call outcomes and progress.
As an eCommerce Virtual Assistant, your primary responsibility will be handling customer service over the phone for our project. Key Responsibilities: - Handle customer inquiries in a professional and courteous manner - Process returns and refunds promptly and efficiently - Potential for upselling and cross-selling products in the future Ideal Skills and Experience: - Proven experience in customer service, preferably in eCommerce - Excellent communication skills - Ability to handle returns and refunds with ease - Future potential for sales-oriented tasks
I'm seeking an individual with excellent English proficiency to make sales calls on my behalf. The main goal of these calls is to generate leads for a social club. Key Responsibilities: - Make sales calls to businesses within the social club industry - Follow a provided script meticulously - Generate leads by pitching the value of the social club - Maintain a professional demeanor and positive attitude Ideal Skills: - Excellent command of English - Experience in sales, particularly B2B - Ability to follow a script while sounding natural - Resilience and perseverance in lead generation - Understanding or interest in social clubs will be a plus.
I'm seeking an individual with excellent English proficiency to make sales calls on my behalf. The main goal of these calls is to generate leads for a social club. Key Responsibilities: - Make sales calls to businesses within the social club industry - Follow a provided script meticulously - Generate leads by pitching the value of the social club - Maintain a professional demeanor and positive attitude Ideal Skills: - Excellent command of English - Experience in sales, particularly B2B - Ability to follow a script while sounding natural - Resilience and perseverance in lead generation - Understanding or interest in social clubs will be a plus.
I'm seeking a talented professional to assist me in transitioning my career towards Technical Support and Outside Sales. I have a wealth of ongoing projects that I believe will support my move, particularly my technical knowledge, but I need help tailoring my resume and applying to job sites. Key Responsibilities: - Tailor my resume to highlight my technical knowledge, problem-solving skills, and client communication abilities. - Strategically apply to job sites on my behalf - Help secure interviews The ideal candidate should have: - A strong understanding of the Technical Support and Outside Sales sectors - Exceptional resume writing skills - Experience in job application strategies - Strong and active communication - Ability to highlight my suitability for my desired career paths ...
I'm seeking a talented professional to assist me in transitioning my career towards Technical Support and Outside Sales. I have a wealth of ongoing projects that I believe will support my move, particularly my technical knowledge, but I need help tailoring my resume and applying to job sites. Key Responsibilities: - Tailor my resume to highlight my technical knowledge, problem-solving skills, and client communication abilities. - Strategically apply to job sites on my behalf - Help secure interviews The ideal candidate should have: - A strong understanding of the Technical Support and Outside Sales sectors - Exceptional resume writing skills - Experience in job application strategies - Strong and active communication - Ability to highlight my suitability for my desired career paths ...
Jenis Pekerjaan 1. Virtual Assistant (VA) 2. Customer Service Representative 3. Chat Support Agent 4. Email Support Specialist 5. Social Media Moderator
We are a company specializing in hosting and consulting services. Our portfolio includes hosted Exchange solutions as well as Linux and Windows servers. We are currently seeking a reliable support team to respond to incoming requests as needed. Our requirements: • Support model: No constant monitoring of our systems is required. Support will be activated on-demand, triggered by emails from us, a ticket system, or another support platform. • Availability: 24/7 readiness to handle tasks such as software installations, configuration adjustments, or similar requests. • Billing: Flexible payment based on services rendered, no fixed fees. • Expertise: Experience with Linux and Windows servers, including software installation and configuration adjustments. • Teamwor...
I'm seeking a US-based professional to assist with my online privacy. I need my personal information deleted from google . Key requirements: - Remove my name from Google. - The task must be performed from within the US. It's crucial that this is done thoroughly as my name currently appears across various platforms including websites, news articles, and social media profiles.
I am seeking a skilled B2B cold caller, fluent in English, focused on lead generation for my solar engineering services targeting commercial businesses. Key Responsibilities: - Cold calling potential commercial clients to generate leads for solar engineering solutions. - Pitching our services in a clear, persuasive manner to secure interest. - Documenting responses and potential leads for follow-up. Ideal Skills and Experience: - Proven experience in B2B cold calling - Exceptional English speaking and listening skills. - Strong persuasive communication skills. - Experience in lead generation. - Ability to document and track leads. Your goal is to connect our innovative solar engineering solutions with businesses, & we have a automatic dialing system
I'm in need of cold callers who can reach out to real estate agents on my behalf to schedule product demonstrations for an automation tool. What You'll Do: - Initiate cold calls to realtors - Discuss the product benefits during the call - Aim to schedule a demo Skills and Experience Required: - Excellent communication skills - Prior experience in sales or telemarketing, especially in the real estate sector, is a plus - Ability to convey product benefits in an engaging manner I have a script ready for you to use. Your goal is to generate interest and schedule product demonstrations.
I'm a beginner on and need an AI-savvy virtual assistant to guide me through a live WhatsApp call. The ideal candidate should provide step-by-step instructions on prompts and help me navigate the interface. Key Responsibilities: - Guiding me through the relevant prompts in to listen to and refine my voice. - Providing clear, step-by-step instructions during the call. - Helping me understand how to navigate the interface. Skills Required: - Familiarity with and its voice training features. - Excellent communication skills for clear and patient instructions. - Technical proficiency to troubleshoot any potential issues during the call.
I'm seeking an AI specialist to help create an intelligent system for automating customer care responses in the fast food industry. This AI will tackle a variety of customer issues, including: - Handling complaints about wrong orders - Dealing with angry customers - Processing refund or compensation requests The AI should respond in an empathetic and understanding tone, able to diffuse tense situations and maintain customer satisfaction. Furthermore, this AI needs to be multilingual, capable of handling interactions in multiple languages. Ideal skills and experience for this project: - Proficiency in AI and machine learning - Experience in customer service automation - Ability to code for multilingual interaction - Understanding of empathetic and customer-friendly tone delivery - E...
I am seeking a skilled female telecaller to assist with scheduling training sessions for our industrial vocational training program, specifically targeting colleges. The telecaller will primarily be contacting college administrators, so previous experience in telemarketing and knowledge of vocational training will be highly beneficial. Good communication skills are a must, as the telecaller will be providing information about our training programs and coordinating schedules. This is a part-time, remote contract job with a salary of 120 dollars.
I am in need of intermediate-level outbound call center agents who can help cold call real estate investors and property owners for my private lending business. The agents will be provided with a script, which they will read from, and will need to ask basic pre-qualification questions before transferring interested leads to my internal team. Key Responsibilities: - Make outbound calls to real estate investors using a provided script. - Ask simple pre-qualification questions. - Live transfer qualified leads to our sales team. - Record basic call details and lead information. Ideal Skills and Experience: - Intermediate experience in outbound calling. - Exceptional English language skills. - Ability to follow a script and ask questions. - Capability to accurately record call details. - Prio...
I am seeking an intermediate-level virtual assistant to help me manage my Airbnb property. The tasks will include managing bookings, communicating with guests, and coordinating property maintenance. Key Responsibilities: - Managing bookings: This includes updating availability, handling cancellations, and optimizing pricing. - Guest communication: You will be the point of contact for guests before, during, and after their stay. This includes answering inquiries, providing information about the property and the area, and handling any issues that may arise. - Property maintenance coordination: You will be responsible for coordinating with maintenance staff or service providers to ensure the property is well-kept and any issues are addressed promptly. Current Tools: I currently use Excel or...
Job title - Client Solutions Specialist Reports to - Director of Customer Success Job purpose The Client Solutions Specialist is responsible for providing tier 1 support during off hours, developing client support materials, and other support and marketing duties assigned by the Director of Customer Success. This person leverages a deep understanding of the iService application to provide customer support and enhance client support systems. Duties and responsibilities * Develop a detailed knowledge of iService configuration options. * Understand how iService clients use the application to support various forms of business communication with their customers. * Provide tier 1 support to all clients primarily via e-mail. * Works in a consultative fashion with other departments as an ...
Job Title: Real Estate Virtual Assistant ?✨ Type: Remote | Part-time/Full-time We’re looking for a proactive and reliable Virtual Assistant to support our real estate business with wholesaling, subject-to transactions, realtor outreach, and cold calling. If you’re experienced, organized, and ready to thrive in the fast-paced world of real estate, we’d love to work with you! Key Responsibilities: ✔️ Find and research wholesale and subject-to leads. ✔️ Conduct cold calls to property owners and realtors to source deals. ✔️ Build relationships with realtors and identify investment opportunities. ✔️ Analyze property comps to assess value and potential. ✔️ Manage CRM, email communication, and scheduling. ✔️ Prepare contracts and coordinate closing processes. Requirements: ✅ ...
I'm in need of a dedicated, full-time Virtual Assistant for a long-term collaboration. The role will encompass a variety of office tasks, including: - Creating engaging email campaigns - Duplicating or designing websites - Setting up online calendars and scheduling - Handling email communication The ideal candidate should have a fast and reliable internet connection, a quiet workspace, and a dependable computer or laptop. If you're seeking a long-term opportunity and meet these requirements, I encourage you to apply today!
Hi, We need freelancer based in from Luxembourg so people from India or any other countries please do not waste your time. 1) Need to have stable power and internet Wi-Fi at home with good speed 2) reliability and trustworthiness is extremely important. 3) Provide support whenever required 4) Long term project at least for 3 years. 5) Fixed monthly Budget project of $70 6) Number of hours required a month is only 10 hours maximum.
I'm seeking a skilled cold caller to help generate leads for my business. The primary focus will be reaching out to individual consumers, so experience in B2C cold calling is a plus. Key Responsibilities: - Cold call potential leads and gauge their interest in our services/products. - Collect contact details of interested parties. - Determine preferred times for follow-up calls. Ideal Skills and Experience: - Proven track record in lead generation through cold calling. - Excellent communication and persuasion skills. - Experience in B2C cold calling preferable. - Ability to diligently collect and record information.
✅ Only For USA People ✅ I need to do some work to manually check some landing pages. I will tell you how to do it. After completing the screenshot should be sent as proof, that's it.
I'm looking for an experienced cold caller who can assist with lead generation and appointment setting. Your primary task will be generating new leads through sales-focused calls. Key Responsibilities: - Cold calling potential leads - Utilizing a sales-focused script - Aiming to generate new leads Ideal Skills and Experience: - Proven experience in cold calling - Prior experience with lead generation - Excellent communication skills - Sales-oriented mindset Please note, the specific industry of the leads is not defined yet, so versatility is a plus. Looking forward to your proposals.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis’ sta...
Job title - Client Solutions Specialist Reports to - Director of Customer Success Job purpose The Client Solutions Specialist is responsible for providing tier 1 support during off hours, developing client support materials, and other support and marketing duties assigned by the Director of Customer Success. This person leverages a deep understanding of the iService application to provide customer support and enhance client support systems. Duties and responsibilities * Develop a detailed knowledge of iService configuration options. * Understand how iService clients use the application to support various forms of business communication with their customers. * Provide tier 1 support to all clients primarily via e-mail. * Works in a consultative fashion with other departments as an ...
I'm seeking an entry-level virtual assistant located in Illinois. The tasks include: - Email management: Sorting, responding, and prioritizing my emails. - Scheduling appointments: Coordinating my calendar and setting up meetings. - Data entry: Inputting information into various systems. All applicants must have a proficient understanding of Microsoft Office and be comfortable using it for various tasks. Ideal skills and experience for the job: - Basic understanding of office administration. - Good communication skills. - Ability to manage time effectively and meet deadlines. - Willingness to learn and adapt.
I'm seeking an entry-level virtual assistant located in Illinois. The tasks include: - Email management: Sorting, responding, and prioritizing my emails. - Scheduling appointments: Coordinating my calendar and setting up meetings. - Data entry: Inputting information into various systems. All applicants must have a proficient understanding of Microsoft Office and be comfortable using it for various tasks. Ideal skills and experience for the job: - Basic understanding of office administration. - Good communication skills. - Ability to manage time effectively and meet deadlines. - Willingness to learn and adapt.
I'm in need of a virtual assistant who can assist me with data entry and provide customer service chat support. Key Responsibilities: - Data Entry: Accurately inputting information into various databases. - Customer Service Chat Support: Engaging with customers via live chat, addressing inquiries and resolving issues. Ideal Candidate: - Previous experience in data entry and customer service is highly preferred. - Excellent communication skills, both written and verbal. - Ability to work independently and manage time effectively. - Proficient in computer skills and familiar with using live chat systems.
I'm seeking an Executive Assistant to manage my client inquiries over calls, with an intermediate understanding of the seafood industry. Your primary focus will be handling calls with potential clients, ensuring timely responses and nurturing relationships over the phone. Key Responsibilities: - Handling client calls - Nurturing client relationships - Ensuring timely responses Requirements: - Intermediate understanding of the seafood industry - Fluent in Vietnamese and English - Chinese speaking is a plus Ideal skills and experience: - Strong background in Customer Service - Experience in managing client relationships - Understanding of the seafood industry
Looking for a detail-oriented virtual assistant to help with: - Online research to identify opportunities and contacts. - Creating organized lists and sending personalized outreach via phone and email. - Tracking progress and managing follow-ups. - Strong research and communication skills. - Experience with lead generation. Further details upon contact. Advantage if you have experience in delivering similar work.
We are seeking an experienced Dispute Specialist to manage and resolve conflicts between platform users, ensuring fair and transparent outcomes. This role offers a monthly salary of $540 USD and requires excellent communication and problem-solving skills. Key Responsibilities: Handle disputes between users, including freelancers, clients, and service providers. Investigate issues thoroughly, gather relevant information, and mediate solutions. Ensure resolutions align with platform policies and maintain user satisfaction. Maintain detailed records of disputes and outcomes for future reference. Identify recurring issues and suggest improvements to platform policies. Requirements: Proven experience in dispute resolution, customer service, or a related field. Strong communication and interper...
We are seeking a reliable and organized Admin Assistant to support our team with essential administrative tasks. This role offers a monthly salary of $420 USD and requires excellent organizational skills and attention to detail. Key Responsibilities: Manage and organize documents, schedules, and team communications. Assist in data entry, record-keeping, and maintaining accurate files. Coordinate with team members to ensure smooth daily operations. Handle administrative tasks such as creating reports and preparing correspondence. Support in scheduling meetings and managing calendars. Requirements: Proven experience in an administrative or assistant role. Excellent communication skills and attention to detail. Proficiency with productivity tools such as Microsoft Office or Google Workspace....
We are seeking a Customer Support Specialist to handle email inquiries and provide exceptional assistance to our platform users. This role focuses on ensuring prompt and professional responses to all user queries. Key Responsibilities: Respond to user emails in a timely and professional manner. Address common issues related to account management, navigation, and platform use. Escalate complex issues to the appropriate team when necessary. Maintain accurate records of user interactions and feedback. Requirements: Proven experience in customer support, preferably in a digital platform environment. Excellent written communication skills with attention to detail. Ability to manage and prioritize multiple queries effectively. Familiarity with tools like Zendesk, Freshdesk, or similar ticketing...
I'm in need of 4 Indian virtual assistants to assist with scheduling job interviews. Your primary tasks will be: - Making initial contact with candidates - Scheduling interviews at appropriate times All communication will be conducted via phone calls. Ideal candidates for this project should have: - Prior experience in a similar role - Excellent communication skills - Ability to work independently and manage time effectively Looking forward to receiving your bids. I will pay $5 per candidate reaching the interview center.
More details: What is the primary purpose for needing access to the iPhone? Monitor usage for child safety What specific activities do you want to monitor on the iPhone? Text messages and calls, Social media usage, live location, listen the phone from distance Which of the following capabilities are most important for the monitoring software? Live location tracking, Remote listening, Text messages and calls monitoring
I'm looking for a dedicated secretary to handle various customer service tasks on my behalf. Key Responsibilities: - Answering calls and emails: You will be the first point of contact for customer inquiries, so a pleasant demeanor and clear communication skills are essential. - Handling complaints: You should be able to stay calm under pressure, empathize with customers and provide suitable solutions. - Providing information and support: You will need to be knowledgeable about our services and able to assist customers with their queries. Tools and Software: - CRM systems: Familiarity with these systems is crucial for tracking customer interactions and ensuring a high level of service. - Email management tools: You will need to manage a high volume of emails, so experience with these...
Work to be done: entry level Content creation on a vendor and product level. 1) 18 vendors (unique email) across 5 provinces (to be given) 2) 20 product listing per vendors (title, short description, pricing, 2 images per listing) Then feedback on the vendor registration and product loading process.
Looking for skilled cold callers and email outreach specialists to generate leads for real estate video editing services. The successful candidate will identify and secure clients ready to purchase our services at the predefined rates of $100-$150. Lead validity is based on client's advance payment and purchase completion. Each successful lead payment is $30, paid immediately after the client's transaction is confirmed as genuine.
As a real estate professional focused on acquiring value-add multifamily and industrial properties across Florida, I am seeking a highly organized and detail-oriented Virtual Assistant (VA) to support me in the acquisitions process. Key Responsibilities: - Coordinating outreach efforts to connect with property owners and uncover off-market opportunities. - Managing property data and keeping the Zoho CRM system organized and up to date. - Researching leads and identifying property opportunities using leads I will provide. - Skip tracing to uncover accurate contact information. - Streamlining workflows to improve efficiency and deal flow. Ideal Skills: - Strong knowledge of the U.S. real estate market. - Excellent English skills. - Proactive and organized. - Eager to grow in real estate. ...
I'm looking to set up a toll-free number for the USA and Canada primarily for customer support. Key Requirements: - The number should be easy to access from both countries. - Ideally, you have experience in setting this up for customer support lines. Please note that I anticipate only 1-5 agents will need access to the line. The setup should be straightforward enough for a small team to manage. Skills and Experience: - Prior experience in setting up toll-free numbers is preferred. - Understanding of customer support requirements is a plus. - Good communication skills for clear coordination.
I'm looking for a tele caller located in the United States to assist with customer support for our online services. This role primarily involves handling general inquiries from our customers. Ideal Skills and Experience: - Prior experience in customer support - Exceptional communication skills - Familiarity with online services - Based in the United States
Virtual Assistant Opportunity – Short-Term Role (Remote) Location: Bermuda All associated expenses covered About Us: At Xylen Management, a Birmingham, UK-based consultancy, we work with global telecom and software projects to deliver top-notch solutions for our clients. One of our core services involves supporting Mobile Network Operators (MNOs) by conducting international testing and coordination to enhance their networks. We’re looking for a motivated Virtual Assistant in Bermuda for a short-term assignment, with the possibility of transitioning to a long-term role for the right candidate. Role Overview: In this role, you’ll provide administrative support and assist in executing specific project tasks. No prior experience is required as we offer full training, makin...
I'm seeking a seasoned professional with robust experience in B2B lead generation, specifically in the Construction industry. Your primary task will be cold calling potential business clients to generate leads. Key Requirements: - Proven track record in B2B lead generation, particularly in the Construction industry. - Exceptional cold calling skills. - Ability to identify and engage potential business clients. - Strong communication and negotiation skills. - Familiarity with lead generation tracking tools is a plus. Your role will be pivotal in driving the growth of our business. Looking forward to your proposals.
I'm seeking a FEMALE Telecaller and WhatsApp Sender to help with customer acquisition in the retail sector, specifically for furniture and electronics. Key Responsibilities: - Telecalling existing customers and promoting our products - Sending WhatsApp messages to each customers individually - approx outbound calling /whtsapping minimum 100-500 customers a month, payment for each outbound call will be Rs 3/- each and whtsapping Rs 2/- each - picking inbound calls without missed calls Rs 4/- each - prices quoted above may increase depends on the candidate efficiency and quality of work done. Ideal Skills: - Excellent communication and persuasion skills, language proficient in hindi and English - Proficiency in using WhatsApp for business - Experience in telecalling and customer acq...
Virtual Friendship Line Call Center About Us We are a virtual friendship line call center with 15 years of experience, known for fostering meaningful and friendly conversations. We’re excited to invite you to join our new project as a freelancer. Role Overview As a freelancer, your role will involve: - Using an assigned virtual name and a **dedicated Skype account to manage audio calls. - Being paired with a caller for a 15-day cycle. You will focus on building rapport, as your pay depends on call durations**—longer calls lead to higher earnings. - Strictly avoiding sharing any personal details. This allows you to create your virtual identity freely. - Effectively managing client interactions while maintaining professionalism and engagement. Payment & Time C...
I'm seeking a virtual assistant to help manage my business emails, specifically addressing customer inquiries. Required 7 Days per week / 2 hours per day. Ideal Skills: - Proficient in email management software - Excellent written communication skills - Customer service experience - Ability to sort, prioritize and respond to emails - Attention to detail Key Responsibilities: - Responding to customer inquiries via email - Ensuring timely and professional communication - Assisting in sorting and organizing emails
I'm seeking a virtual assistant to help manage my business emails, specifically addressing customer inquiries. Ideal Skills: - Proficient in email management software - Excellent written communication skills - Customer service experience - Ability to sort, prioritize and respond to emails - Attention to detail Key Responsibilities: - Responding to customer inquiries via email - Ensuring timely and professional communication - Assisting in sorting and organizing emails
Job Title: Helpdesk Support Professional Location: Remote (Work within US hours, 8:00 AM - 5:00 PM CST) Job Summary: We are seeking a customer-service-focused Helpdesk Support Professional to join our IT team. The ideal candidate will have prior experience in providing technical support, exceptional troubleshooting skills, and proficiency in key IT tools and platforms. This role is responsible for delivering top-notch support to end-users, ensuring timely resolution of technical issues, and maintaining the highest level of customer satisfaction. Key Responsibilities • Provide technical support to end-users via phone, email, or chat within US hours (8:00 AM - 5:00 PM CST). • Troubleshoot and resolve issues related to the Microsoft Office 365 Suite (Outlook, Teams, SharePoint,...
Job Title: Helpdesk Support Professional Location: Remote (Work within US hours, 8:00 AM - 5:00 PM CST) Job Summary: We are seeking a customer-service-focused Helpdesk Support Professional to join our IT team. The ideal candidate will have prior experience in providing technical support, exceptional troubleshooting skills, and proficiency in key IT tools and platforms. This role is responsible for delivering top-notch support to end-users, ensuring timely resolution of technical issues, and maintaining the highest level of customer satisfaction. Key Responsibilities • Provide technical support to end-users via phone, email, or chat within US hours (8:00 AM - 5:00 PM CST). • Troubleshoot and resolve issues related to the Microsoft Office 365 Suite (Outlook, Teams, SharePoint,...
Data entry is an important task, but choosing the wrong solution can seriously harm your company's productivity.
Learn how to hire and collaborate with a freelance Typeform Specialist to create impactful forms for your business.
A complete guide to finding, hiring, and working with a skilled freelance typist for your typing projects.